Space Auto CRM logo

Space Auto CRM

by Space Auto GmbH · Since 2021
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ActiveAvailable globallyCloud
Quick facts
VendorSpace Auto GmbH
Year launched2021
StatusActive
Location8350 N US 75-Central Expy. 1000, 400, Dallas, Texas 75206, US
Countries servedGlobal
Languages11
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Space Auto CRM

Space Auto CRM is a customer relationship management software from Space Auto GmbH that supports automotive industry professionals in managing customer interactions. It combines lead management, sales tracking, and customer communication tools so businesses can improve engagement and sales processes. The platform offers insights into customer behavior, integrates with various automotive systems, and provides reporting features to help users analyze performance. Space Auto CRM is designed to facilitate better follow-ups and increase customer satisfaction by centralizing communication. Key capabilities: lead management sales tracking customer communication reporting tools integration support Best for: automotive businesses that need to manage customer relationships and improve sales efficiency.

Space Auto CRM by Space Auto GmbH is a comprehensive customer relationship management software designed to streamline sales, marketing, and customer service processes. One of its standout features is its intuitive user interface, which allows users to navigate effortlessly through various functions and modules. The clean design and organized layout make it easy for users to find the information they need quickly, enhancing overall usability. The software offers core functionalities such as lead management, contact management, sales pipeline tracking, and customer support ticketing. What sets Space Auto CRM apart from its competitors is its innovative AI-powered features, which analyze data to provide valuable insights and recommendations for improving customer interactions. This predictive analytics tool helps users make informed decisions and optimize their sales and marketing strategies. In terms of performance, Space Auto CRM excels in speed, efficiency, and reliability. It handles large datasets and complex operations with ease, ensuring that users can manage their tasks effectively without any disruptions. The software also integrates seamlessly with other tools, allowing for a smooth workflow and maximizing productivity.

Pros & Cons

Pros
  • Dealership-Specific Unified Platform: Tailored for the automotive industry, integrating website, digital retail, and CRM into one system, streamlining operations.
  • Strong Digital Presence & Conversion: Offers fast, customizable websites with tools for lead conversion, instant trades/payments, and on-site marketing.
  • Advanced Digital Retailing: Enables remote and in-dealership deal-making with real-time financial calculations and integration with numerous lenders.
  • Mobile & Cross-Platform Access: The "Space Auto App" provides full functionality on various devices, allowing sales teams to work from anywhere.
  • AI Assistant (DAISI): Leverages AI for sales empowerment with access to comprehensive dealership data.
  • Measurable Results: Cites impressive statistics like traffic increase, conversion increase, and time saved per salesperson, indicating tangible benefits.
  • Comprehensive Marketing Services: Offers SEO/GEO, Paid Marketing, and Agency Creative services, providing a full suite of marketing support.
Cons
  • Niche-Specific: Its strong focus on car dealerships means it's not a suitable solution for businesses outside the automotive industry.
  • No Explicit Pricing: The website does not provide any pricing information, requiring potential customers to request a demo to learn about costs.
  • No Free Trial Mentioned: While a demo is offered, a self-service free trial isn't explicitly highlighted.

Features

Key features

Unified Platform

Combines Website, Digital Retail, and CRM into one system specifically for modern dealerships.

Website

Offers a lightning-fast, fully customizable website platform designed to showcase inventory and convert traffic with intuitive design and real-time updates.

Digital Retail

Enables working deals remotely or at the dealership with intelligent retailing tools, including customer-facing digital retailing, real-time payments/taxes/interest rates, and dealer-side digital desking.

CRM (via Space Auto App)

Provides a "Next-Gen CRM Tool" accessible on any device (iOS, Android, Mac, PC & Web Application) for managing deals and customer financial insights.

DAISI (AI Assistant)

An AI assistant with access to inventory, customer, and deal data to empower the sales force.

Additional features

Unified Platform

Provides a single, integrated solution encompassing dealership websites, digital retail tools, and CRM functionalities for seamless operations.

Lightning-Fast & Customizable Websites

Offers highly responsive and fully customizable website platforms designed to effectively showcase dealership inventory and brand.

Drag and Drop Website Builder

Enables easy creation and modification of website layouts and content without needing technical coding skills.

Advanced Website Search Functionality

Allows customers to search inventory by specific criteria like payment, features, and other relevant attributes.

Instant Trade, Credit, & Payment Tools

Integrates tools on the website for instant valuations of trade-ins, credit applications, and real-time payment calculations to streamline the buying process.

Specials, Campaigns, & On-Site Marketing

Provides capabilities to run promotions, marketing campaigns, and integrate marketing efforts directly onto the dealership website.

Seamless Digital Retail Connection

Ensures a smooth transition for customers from Browse on the website to engaging in digital retail processes.

Customer-Facing Digital Retailing

Empowers customers to work on deals and customize their buying experience online, at their own pace.

Real-time Payments, Taxes & Interest Rates

Calculates and displays accurate financial figures instantly, including payments, taxes, and interest rates, during the digital retail process.

Dealer-Side Digital Desking

Provides tools for dealership staff to digitally desk deals, allowing for flexible and remote negotiation and structuring.

Connection with Hundreds of Lenders

Facilitates integration with a wide network of lenders to offer diverse financing options to customers.

Document Management

Centralizes the storage and management of all deal-related documents, promoting organization and easy access.

Digital Deal Folders

Organizes all relevant documents and information for each deal into easily accessible digital folders.

DMS Integrations

Connects seamlessly with various Dealer Management Systems (DMS) for synchronized data and streamlined workflows.

Next-Gen CRM Tool

Offers an advanced Customer Relationship Management system designed specifically for dealerships to manage customer interactions and sales processes effectively.

Website, Marketing, & Sales Reporting

Provides comprehensive reporting capabilities across website performance, marketing campaign effectiveness, and sales metrics for insightful analysis.

Deal Management

Facilitates the efficient tracking and progression of sales deals from initiation to closure.

Customer Financial Insights

Delivers valuable data and analysis on customer financial situations to aid in tailored sales approaches.

Video Upload and Sending

Allows users to upload and send personalized videos to customers, enhancing communication and engagement.

Inventory Management

Supports the organization and tracking of vehicle inventory within the system.

Cross-Platform Application

The Space Auto App is accessible and fully functional across a wide range of devices, including iOS, Android, Mac, PC, and web browsers.

DAISI (AI Assistant)

An artificial intelligence assistant that leverages dealership inventory, customer, and deal data to provide advanced support and insights to the sales team.

SEO / GEO Services

Offers specialized Search Engine Optimization and Geotargeting services to improve online visibility and attract local customers.

Paid Marketing Services

Provides expertise in managing and optimizing paid advertising campaigns for dealerships.

Agency Creative Services

Offers creative services for marketing and advertising materials.

Premium US-Based Support

Provides high-quality customer support from a US-based team.

FAQs & Articles

Offers a resource library with frequently asked questions and informational articles for self-help.

Ad Calculator

A tool to assist dealerships in calculating and planning their advertising budgets.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianJapaneseChineseRussianPortugueseDutchArabic.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB

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