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About Spectoos

Spectoos is a feedback collection platform from Spectoos that helps businesses gather customer insights. It provides features like customizable feedback forms, real-time analytics, and integration options so organizations can effectively understand customer satisfaction levels. Users can create tailored surveys to capture specific feedback and analyze results instantly to make informed decisions. The platform supports various channels for feedback collection, including email and on-site prompts. Key capabilities: customizable forms real-time analytics integration options multi-channel feedback user-friendly dashboard Best for: businesses that need to collect and analyze customer feedback for service improvement.

Spectoos Details

Vendor
Spectoos
Year Launched
Location
Tel Aviv, Israel
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean.
Users
Customer Service Representatives, Marketing Managers, Business Owners, Web Developers, Sales Managers, Brand Managers.
Industries Served
Healthcare, Education, Finance, Retail, Technology
Tags
Customer Experience, Testimonials, Reviews, Social Proof, Marketing, Website, Feedback, Recommendations

Spectoos's In-App Market Place

Does Spectoos have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. Social Proof Notifications - Display real-time notifications of recent customer reviews and testimonials to build trust and credibility with potential customers.

2. Customizable Testimonial Widget - Create and customize a widget to easily showcase testimonials on your website for increased social proof.

3. Review Importer - Import reviews from other platforms or sources to aggregate all customer feedback in one central location.

4. Testimonial Carousel - Add a carousel feature to display a rotating selection of customer testimonials on your website for maximum visibility.

5. Testimonial Form Builder - Create customizable forms for customers to submit testimonials directly on your website for easy collection and display.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥), Chf (chf), Cny (¥), Rub (₽)

Pros & Cons

  • Helps businesses showcase testimonials and social proof prominently on their website
  • Increases credibility and trust by displaying real customer reviews
  • Customizable widgets to match the brand's design and aesthetics
  • Easily collects and manages testimonials from multiple sources
  • Provides valuable insights and analytics on customer feedback and engagement levels
  • Limited customization options for the testimonials widget
  • Lack of integration with popular CRMs like Salesforce
  • Can be more expensive compared to other similar testimonial tools on the market
  • Limited options for monitoring and analyzing the performance of testimonials on the website

Spectoos's Support Options

Spectoos's Alternatives