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SpiceCRM

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Software Status:Active

About SpiceCRM

SpiceCRM is a CRM software platform from SpiceCRM that provides tools for managing customer relationships and marketing efforts. It includes features such as Market 2 Plan, Target 2 Prospect, and Prospect 2 Opportunity so businesses can better track and engage their customers. SpiceCRM is built on the latest technology, offering flexibility with Cloud, On-Premise, or SaaS deployment options. This platform is designed to be user-friendly, catering to the needs of CSOs, CMOs, CEOs, and CFOs. Key capabilities: Market 2 Plan Target 2 Prospect Prospect 2 Opportunity Customer segmentation Performance analytics Best for: businesses that need a versatile CRM solution to improve customer engagement and marketing effectiveness.

SpiceCRM Details

Vendor
SpiceCRM
Year Launched
2015
Location
Wienerbergstrasse 11 1100 Vienna Austria
Deployment
cloud
Training Options
videos, demo, community
Countries Served
All Countries
Languages
English, German, Spanish, French, Italian, Dutch, Russian, Portuguese, Chinese
Users
Sales Managers, Marketing Specialists, Customer Service Representatives, Project Managers, IT Administrators, Business Analysts, Operations Managers, Field Technicians, Healthcare Administrators, Tourism Coordinators
Industries Served
Retail, Wholesale, E-commerce, Healthcare, Professional Services, Tourism, Manufacturing, Biotechnology, Oil & Energy, Education
Tags
CRM, sales, customer relationship management, marketing, automation, software, business, cloud-based, open-source, SpiceCRM

SpiceCRM's In-App Market Place

Does SpiceCRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), RUB (₽), MXN ($)

Pros & Cons

  • Rapid Multi-Country Deployment – Successfully expanded across multiple nations within months.
  • User-Friendly & Highly Customizable – Advanced flexibility and customization options.
  • Strong Customer Support – Proactive, community-driven service.
  • Versatile Functionality – Useful for office management, customer database, and personalized testing.
  • Scalability – Easily adapted for different markets, supporting large user bases.
  • Seamless ERP Integration – Bridges the gap between sales, service, and back-office operations.
  • Reliable & Stable Upgrades – Customizations stored in the database rather than the file system, simplifying updates.
  • Limited Product Characteristics – Features need improvement for better functionality.
  • Outdated Front-End Design – Could benefit from a more modern look.
  • Slow Feature Rollout – Developers take time ensuring new features are well-implemented.
  • Excel Data Workaround Needed – Lacks a powerful built-in processing suite.

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