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Spin CRM

by Empera LT · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorEmpera LT
Year launched2015
StatusActive
LocationMokslininkų g. 2A, Vilnius, LT-08412, LT
Countries servedGlobal
Languages8
Integrations8+
Free tier
Free trialYES
Contact sales

About Spin CRM

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Spin CRM, developed by Empera LT, presents itself as a robust and multifaceted ERP solution with strong CRM capabilities designed to unify and streamline essential business functions. Aimed at small to mid-sized enterprises as well as larger organizations seeking operational efficiency, Spin CRM provides a comprehensive platform that combines customer relationship management with financial oversight, warehouse logistics, and automated documentation. Its architecture is geared toward businesses that desire a single solution capable of handling everything from sales tracking and communication management to real-time stock monitoring and payment reconciliation. What sets Spin CRM apart is not only the breadth of its functionality but the way in which it integrates and automates key workflows to reduce friction and enhance productivity across departments. The user experience within Spin CRM appears to be thoughtfully structured, featuring a clean, intuitive interface that minimizes clutter while providing rapid access to essential tools. The onboarding process begins with a remote consultation to assess business needs, followed by customization and team training, indicating that the developers have placed a strong emphasis on user adoption and seamless implementation.

Pros & Cons

What users like
  • +User-friendly interface, easy to adapt even for first-time users
  • +Strong CRM functionality, including sales funnel, reminders, and integrations
  • +Comprehensive reporting tools, allowing quick access to insights
  • +Seamless document management, with invoices and proposals in one place
  • +Good customer support, with fast bug resolution
  • +Integration with Google Calendar, enhancing workflow efficiency
  • +Customizable to suit different work areas and business needs
What users flag
  • Report features could be expanded for better insights
  • Occasional minor bugs, though they are quickly resolved
  • Some features require extra clicks to access specific records
  • Design could be improved for a more polished look

Features

Key features

Direct Bank Connection with Automatic Statement Import and Covering
Spin CRM allows direct linking of bank accounts, automatically importing statements and matching payments to invoices. This significantly streamlines the reconciliation process and provides real-time financial oversight.
Integrated Document Signing via Smart ID and m. Signature
The system enables legally binding contract signing directly within the platform using Smart ID and mobile signatures, and allows sending signing invitations to clients. This accelerates agreement processes and reduces reliance on physical documents.
Real-time Warehouse Stock Management with Supplier Ordering
Spin CRM provides real-time visibility of stock balances and facilitates direct order placement with suppliers from within the system. This ensures optimal inventory levels and efficient procurement.
Seamless Integration with Accounting Systems
Invoices and warehouse balances are automatically synchronized with integrated accounting systems like Rivale and Robolabs. This eliminates manual data entry and ensures consistency across financial and operational data.
Comprehensive Email Integration with Templates and Access Management
The platform fully synchronizes email, allows linking via BCC/CC, offers email templates, and provides inbox and send mail functionality with sales-based access management. This enhances communication efficiency and team collaboration.
Automated Document Generation with Data Autofill
Spin CRM simplifies the creation of commercial offers, contracts, and other documents by automatically populating them with data from the system. This saves time and reduces the risk of errors.

Additional features

Integration of accounting systems
Connects with accounting software to transfer invoices and synchronize warehouse balances. This ensures financial and inventory data are aligned.
Invoices issued in the Spin CRM system are transferred to the accounting system
Automatically sends created invoices to the linked accounting software. This eliminates manual invoice data entry in accounting.
Warehouse balances are also synchronized with the accounting system
Automatically updates stock levels in the accounting system based on CRM data. This provides a unified view of inventory.
Rivale integration
Specific integration with Rivale accounting software. This offers a direct connection for users of Rivale.
Robolabs integration
Specific integration with Robolabs accounting software. This provides a direct connection for users of Robolabs.
Email integration
Allows full synchronization of user email accounts within the CRM. This centralizes communication management.
Spin CRM system allows you to fully synchronize your email
Enables seamless access and management of emails directly within the CRM interface. This improves email workflow.
Also link emails using BCC and CC
Provides options to include BCC and CC recipients when sending emails through the CRM. This maintains email communication practices.
Email templates
Offers pre-designed email formats for consistent and efficient communication. This saves time when composing common emails.
Inbox and send mail
Allows users to access their email inbox and send emails directly from the CRM. This keeps communication within the platform.
Access management (for email)
Enables assigning email access based on sales roles or responsibilities. This controls email visibility within the team.
Direct connection with your bank
Allows linking company bank accounts to the CRM. This facilitates automated payment processing.
Linking Bank Accounts to Spin CRM
Connects the CRM directly to the company's bank accounts. This enables real-time financial data access.
Invoices are automatically cover based on the payments received
Matches received bank payments with outstanding invoices automatically. This streamlines payment reconciliation.
Automatic statement import and cover
Automatically imports bank statements and matches payments to invoices. This significantly reduces manual reconciliation efforts.
The most popular banks
Swedbank, SEB, Luminor and others: Mentions compatibility with specific popular banking institutions. This indicates supported banks for direct connection.
Commercial offers, contracts and other documents
Supports the creation and management of various business documents. This centralizes document handling.
Simple preparation of commercial offers and other documents
Provides tools for easy and quick creation of business documents. This improves efficiency in generating proposals and agreements.
Automatic filling of documents according to the data in the system
Populates document fields with relevant CRM data automatically. This reduces manual data entry and errors.
PDF, Word offer formats
Allows generating commercial offers in both PDF and Word formats. This provides flexibility in document sharing.
Photo support (in documents)
Enables the inclusion of images within commercial offers and other documents. This enhances visual communication.
Customization to suit your business style (for documents)
Allows tailoring the appearance of documents to match company branding. This ensures professional presentation.
Warehouse stock management
Provides features for managing and tracking inventory levels. This ensures efficient stock control.
Stock balances are visible in real time
Displays up-to-date inventory levels within the system. This provides immediate insight into stock availability.
Planning and placing orders with suppliers directly from the system
Enables creating and sending purchase orders to suppliers from the CRM. This streamlines the procurement process.
Synchronization of balances with the accounting system (for warehouse)
Automatically updates inventory levels in the accounting system. This maintains consistency across systems.
Assembly of goods
Supports the management of product assembly processes. This is relevant for businesses that combine components.
Inventory
Provides tools for conducting stocktaking and managing inventory records. This ensures accurate inventory data.
Orders to suppliers
Functionality for creating and managing purchase orders to vendors. This streamlines the supply chain.
Signing of contracts
Enables digital signing of documents within the CRM. This accelerates contract finalization.
Document signing Smart ID and m. signature in Spin CRM system
Supports signing documents using Smart ID and mobile signatures. This provides secure and legally valid digital signatures.
Possibility to send an invitation to customers - sign documents
Allows sending signing requests to clients directly from the CRM. This simplifies the contract signing process for external parties.
Smart ID
Integration with Smart ID for digital identification and signing. This offers a secure method for verifying identity and signing documents.
M. Signature
Integration with mobile signatures for document signing. This provides a convenient way to sign documents using a mobile device.
Sales management and time planning
Offers tools for managing the sales process and organizing time. This improves sales efficiency.
Ability to track which stage of sales you are with a particular customer
Provides a visual representation of the sales pipeline and the current stage of each deal. This improves sales process visibility.
Simple task planning
Allows for easy creation and assignment of tasks related to sales activities. This helps in organizing sales efforts.
Sales-related communication
Centralizes communication related to sales activities and customers. This keeps all relevant interactions in one place.
Traffic tracking (for sales)
Enables monitoring of traffic sources and their impact on sales. This helps in evaluating marketing effectiveness.
Time management
Provides tools for scheduling appointments, managing calendars, and tracking time spent on tasks. This improves personal and team productivity.
Calendar
Integrated calendar for scheduling meetings and deadlines. This helps in organizing time and activities.
Commercial offers (in sales)
Management of created commercial proposals within the sales process. This ensures easy access to sent offers.
Delegation of tasks
Allows assigning tasks to other users within the CRM. This facilitates teamwork and workload distribution.
KPIs (Key Performance Indicators)
Enables tracking and monitoring of sales performance metrics. This helps in measuring progress towards goals.
IP telephony integration
Connects with IP telephony systems for call management. This integrates phone communication with CRM data.
Real-time call transfer to Spin CRM
Automatically logs incoming and outgoing calls in the CRM. This provides a record of phone interactions.
Ability to monitor call statistics and listen to conversations
Offers features for analyzing call data and potentially reviewing call recordings. This provides insights into communication effectiveness.
Tele2 Station integration
Specific integration with Tele2 Station IP telephony system. This offers direct connectivity for Tele2 users.
Kalbu.lt integration
Specific integration with Kalbu.lt IP telephony system. This provides direct connectivity for Kalbu.lt users.

Pricing

Free trial
Free version
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Monthly plans

Basic

EUR 9

Professional

EUR 22

Premium

EUR 29

Countries & Languages

Global
Countries served
8
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChinese

Billing currencies

🇪🇺EUR

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