About SpinOffice
SpinOffice is a CRM software from Mulberry Garden B.V. designed to improve customer contact management. It combines team collaboration tools, multilingual support, and relationship management features so businesses can efficiently manage their client interactions. SpinOffice offers a centralized platform where all necessary functionalities are accessible, making it easier for organizations to keep track of their customer relationships. The software includes support for TeamViewer, which facilitates remote assistance, and provides translations between Dutch and English to cater to diverse user needs. Key capabilities: relationship management team collaboration multilingual support centralized access remote assistance Best for: businesses that need an effective solution for managing customer relationships.
SpinOffice by Mulberry Garden B.V. is a comprehensive customer relationship management (CRM) solution designed to meet the needs of small to midsize enterprises. It provides businesses with a centralized platform to manage emails, business contacts, appointments, tasks, projects, folders, files, and notes, ensuring seamless collaboration among team members and clients. The software is equipped with robust contact and lead management, efficient email marketing, effective project management, reliable customer support, and streamlined quotes/proposals generation. Additionally, SpinOffice enhances email communication with IMAP-based sync, automatic message archiving, a versatile template builder, and comprehensive contact management functionalities. The user interface of SpinOffice is designed to be intuitive and user-friendly, making it easy for businesses to navigate and utilize its features effectively. The viewing screens are clean and clear, and users can customize the interface by assigning different colors to various categories such as delegates, contacts, and suppliers, which adds a visually appealing touch.
Pros & Cons
- +1. Provides a central repository for all email contacts and correspondence history, accessible to all users.
- +2. Allows staff access to the history of correspondence with customers, prospects, suppliers, and staff.
- +3. Helps users better organize their daily work by keeping all customer information in one place.
- +4. Makes files, emails, appointments, and tasks related to customers easily accessible with a single click.
- −1. Support email responses can sometimes take a day due to time zone differences from Europe.
- −2. Currently lacks direct integration with WhatsApp, which some customers use frequently.
Features
Key features
- 1. All-in-1 CRM software
- This centralizes contacts, emails, calendar, tasks, documents, and projects, providing a single, clear overview of all customer-related activities.
- 2. Full Email Integration
- Seamlessly integrates your email account(s), automatically linking emails to relevant contacts for a complete communication history.
- 3. Document Management
- Provides secure storage for all files and documents, and allows the use of templates for creating quotes and contracts directly within the CRM.
- 4. Collaboration Tools
- Enables teams to work together within a single, central database, sharing information and increasing overall productivity.
- 5. Marketing Segmentation & Mailings
- Allows for easy segmentation of customer relationships, facilitating the sending of personalized newsletters and mass mailings.
- 6. All Features
- 7. Customer management
- Manage all your relationships, leads, and customers in one central place to get a better grip on interactions.
- 8. Communication
- Tools to communicate smarter using templates, segment relationships, and build strong customer connections.
- 9. Collaboration
- Enables teamwork in a central database to save time and increase productivity.
Additional features
- 1. Marketing
- Features for easily segmenting relationships and sending personalized newsletters and mailings.
- 2. Apps
- Provides access to the CRM database via web, desktop, and mobile applications (iOS & Android).
- 3. Multi user
- Allows multiple users to collaborate and access the same data within the shared database.
- 4. Integrations
- Offers smart connections to improve workflow efficiency, with the option to build custom integrations via the SpinOffice API.
- 5. Cloud storage
- Provides highly secure cloud data storage with encryption and daily database backups.
- 6. Relationship management
- Maintain and organize all your relationships, leads, and customers in a central location.
- 7. Email integration
- Full integration of email account(s) with automatic linking to contacts.
- 8. Agenda
- Gain insight into all appointments, including those of your team, and create a shared office agenda.
- 9. Document management
- Securely store all files and documents and utilize templates for documents like quotes and contracts.
- 10. File management
- Easily manage your files and/or projects and link multiple relationships to specific files.
- 11. Dashboards
- Simple overviews of important information that can be customized by the user.
- 12. API-integraties (€)
- API integrations allowing for custom connections (may involve additional costs).
- 13. Helpdesk via e-mail
- Provides support through email communication.
- 14. Onbeperkte opslagruimte (Enterprise)
- Offers unlimited storage space (available in the Enterprise plan).
- 15. Toegang tot Enterprise-features (Enterprise)
- Provides access to features specific to the Enterprise plan.
Pricing
Monthly plans
Pro
EUR 34.5
Enterprise
EUR 72.5
Countries & Languages
Available in
Interface languages
Billing currencies
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About SpinOffice
SpinOffice is a CRM software from Mulberry Garden B.V. designed to improve customer contact management. It combines team collaboration tools, multilingual support, and relationship management features so businesses can efficiently manage their client interactions. SpinOffice offers a centralized platform where all necessary functionalities are accessible, making it easier for organizations to keep track of their customer relationships. The software includes support for TeamViewer, which facilitates remote assistance, and provides translations between Dutch and English to cater to diverse user needs. Key capabilities: relationship management team collaboration multilingual support centralized access remote assistance Best for: businesses that need an effective solution for managing customer relationships.
SpinOffice Details
SpinOffice's In-App Market Place
Does SpinOffice have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Pro
EUR 34.5
Enterprise
EUR 72.5
Accepted Payment Currencies
Eur (€)
Pros & Cons
- 1. Provides a central repository for all email contacts and correspondence history, accessible to all users.
- 2. Allows staff access to the history of correspondence with customers, prospects, suppliers, and staff.
- 3. Helps users better organize their daily work by keeping all customer information in one place.
- 4. Makes files, emails, appointments, and tasks related to customers easily accessible with a single click.
- 1. Support email responses can sometimes take a day due to time zone differences from Europe.
- 2. Currently lacks direct integration with WhatsApp, which some customers use frequently.
SpinOffice's Support Options
Contact
+31 70 311 5403SpinOffice's Alternatives
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