SpinOffice logo

SpinOffice

by Mulberry Garden B.V. · Since 2016
No reviews yet
Active2+ countriesCloud
Quick facts
VendorMulberry Garden B.V.
Year launched2016
StatusActive
LocationMulberry Garden B.V. Javastraat 100, Den Haag, Zuid-Holland 2585 AV, NL
Countries served2+
Languages2
Integrations9+
Free tierN/A
Free trialN/A
Contact salesN/A

About SpinOffice

SpinOffice is a CRM software from Mulberry Garden B.V. designed to improve customer contact management. It combines team collaboration tools, multilingual support, and relationship management features so businesses can efficiently manage their client interactions. SpinOffice offers a centralized platform where all necessary functionalities are accessible, making it easier for organizations to keep track of their customer relationships. The software includes support for TeamViewer, which facilitates remote assistance, and provides translations between Dutch and English to cater to diverse user needs. Key capabilities: relationship management team collaboration multilingual support centralized access remote assistance Best for: businesses that need an effective solution for managing customer relationships.

SpinOffice by Mulberry Garden B.V. is a comprehensive customer relationship management (CRM) solution designed to meet the needs of small to midsize enterprises. It provides businesses with a centralized platform to manage emails, business contacts, appointments, tasks, projects, folders, files, and notes, ensuring seamless collaboration among team members and clients. The software is equipped with robust contact and lead management, efficient email marketing, effective project management, reliable customer support, and streamlined quotes/proposals generation. Additionally, SpinOffice enhances email communication with IMAP-based sync, automatic message archiving, a versatile template builder, and comprehensive contact management functionalities. The user interface of SpinOffice is designed to be intuitive and user-friendly, making it easy for businesses to navigate and utilize its features effectively. The viewing screens are clean and clear, and users can customize the interface by assigning different colors to various categories such as delegates, contacts, and suppliers, which adds a visually appealing touch.

Pros & Cons

Pros
  • 1. Provides a central repository for all email contacts and correspondence history, accessible to all users.
  • 2. Allows staff access to the history of correspondence with customers, prospects, suppliers, and staff.
  • 3. Helps users better organize their daily work by keeping all customer information in one place.
  • 4. Makes files, emails, appointments, and tasks related to customers easily accessible with a single click.
Cons
  • 1. Support email responses can sometimes take a day due to time zone differences from Europe.
  • 2. Currently lacks direct integration with WhatsApp, which some customers use frequently.

Features

Key features

1. All-in-1 CRM software

This centralizes contacts, emails, calendar, tasks, documents, and projects, providing a single, clear overview of all customer-related activities.

2. Full Email Integration

Seamlessly integrates your email account(s), automatically linking emails to relevant contacts for a complete communication history.

3. Document Management

Provides secure storage for all files and documents, and allows the use of templates for creating quotes and contracts directly within the CRM.

4. Collaboration Tools

Enables teams to work together within a single, central database, sharing information and increasing overall productivity.

5. Marketing Segmentation & Mailings

Allows for easy segmentation of customer relationships, facilitating the sending of personalized newsletters and mass mailings.

6. All Features
7. Customer management

Manage all your relationships, leads, and customers in one central place to get a better grip on interactions.

8. Communication

Tools to communicate smarter using templates, segment relationships, and build strong customer connections.

9. Collaboration

Enables teamwork in a central database to save time and increase productivity.

Additional features

1. Marketing

Features for easily segmenting relationships and sending personalized newsletters and mailings.

2. Apps

Provides access to the CRM database via web, desktop, and mobile applications (iOS & Android).

3. Multi user

Allows multiple users to collaborate and access the same data within the shared database.

4. Integrations

Offers smart connections to improve workflow efficiency, with the option to build custom integrations via the SpinOffice API.

5. Cloud storage

Provides highly secure cloud data storage with encryption and daily database backups.

6. Relationship management

Maintain and organize all your relationships, leads, and customers in a central location.

7. Email integration

Full integration of email account(s) with automatic linking to contacts.

8. Agenda

Gain insight into all appointments, including those of your team, and create a shared office agenda.

9. Document management

Securely store all files and documents and utilize templates for documents like quotes and contracts.

10. File management

Easily manage your files and/or projects and link multiple relationships to specific files.

11. Dashboards

Simple overviews of important information that can be customized by the user.

12. API-integraties (€)

API integrations allowing for custom connections (may involve additional costs).

13. Helpdesk via e-mail

Provides support through email communication.

14. Onbeperkte opslagruimte (Enterprise)

Offers unlimited storage space (available in the Enterprise plan).

15. Toegang tot Enterprise-features (Enterprise)

Provides access to features specific to the Enterprise plan.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pro
EUR 34.5/mo
billed monthly
Enterprise
EUR 72.5/mo
billed monthly

Countries & Languages

2
Countries served
2
Interface languages
1
Billing currencies

Available in

Nederland🇺🇸US

Interface languages

DutchEnglish

Billing currencies

🇪🇺EUR

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