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Spiro

by Spiro Technologies · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorSpiro Technologies
Year launched2014
StatusActive
Location98 North Washington Street, Boston, Massachusetts 02114, US
Countries servedGlobal
Languages10
Integrations31+
Free tier
Free trial
Contact sales

About Spiro

Spiro is an Anti-CRM software from Spiro Technologies designed for manufacturers. It provides automatic customer data capture, an AI assistant, and analytics so users can focus on sales results without manual data entry. By connecting to the ERP system, Spiro continuously updates itself, saving valuable time and increasing productivity for sales representatives. The platform also offers sales order visibility, allowing teams to track and manage their orders efficiently. With these features, Spiro helps manufacturers simplify their sales processes and improve overall performance. Key capabilities: automatic customer data capture AI assistant analytics sales order visibility ERP integration Best for: manufacturers that need to increase sales productivity without the burden of traditional CRM tasks.

Spiro by Spiro Technologies is an AI-powered Customer Relationship Management (CRM) platform designed to increase sales productivity and provide intelligent insights for B2B sales teams. Unlike traditional CRMs that rely heavily on manual data entry, Spiro stands out by automating data capture, streamlining workflows, and proactively guiding sales teams toward better outcomes. Its core features include AI-driven activity tracking, contact and opportunity management, integrated calling and email capabilities, automated reminders, and predictive sales insights. Spiro’s unique selling proposition is its “proactive relationship management,” where the system recommends actions to help sales reps stay ahead of deals and customer relationships. Spiro boasts a modern and clean interface that is designed with usability in mind. The dashboard is well-organized and provides a real-time snapshot of sales activity, pipelines, and performance metrics. Navigation is intuitive, with clearly labeled menus for contacts, pipelines, communications, and analytics. The software eliminates much of the clutter seen in traditional CRMs, making it accessible even for non-technical users. Features such as inline editing, drag-and-drop capabilities, and embedded communication tools (email and calling) enhance the user experience.

Pros & Cons

What users like
  • +Proactively identifies opportunities and actions.
  • +Centralizes relationship management.
  • +Ensures comprehensive record-keeping.
  • +Speeds up email drafting.
  • +Claims a 32% increase in contract value.
What users flag
  • The text is marketing material and lacks detailed drawbacks.
  • Over-reliance on AI suggestions might hinder user initiative.
  • Pricing details are not provided.
  • Tailored for manufacturers and distributors, potentially less ideal for others.

Features

Key features

AI-Driven Insights and Recommendations
Spiro uses AI to highlight important customers and growth opportunities, proactively suggesting specific actions for users to take.
Single View of Customer Relationships
The platform provides a comprehensive overview of customer interactions and the sales cycle in one place.
AI-Powered Lead Prioritization
Spiro identifies customers needing urgent attention based on factors like delayed orders, at-risk accounts, and changes in buying behavior.
Automatic Customer Interaction Capture
The system automatically records customer interactions, ensuring all stakeholders have a consistent view of order history and communications.
AI-Drafted Emails
Spiro can generate draft emails summarizing discussions and suggesting next steps after calls and meetings, as well as draft new emails from user prompts.

Additional features

Manage Customer Relationships in a Single View
Provides a unified view of all customer interactions and data.
Full Visibility into Business Health
Offers insights into the entire sales cycle, including tracking orders against projections to identify pipeline gaps.
AI Recommendations for Business Growth
Alerts users to customers requiring immediate contact based on various triggers.
Monitoring Delayed Orders
Identifies customers with delayed orders to prioritize outreach.
Identifying At-Risk Accounts
Flags accounts that may be in danger of churn or reduced engagement.
Detecting Changes in Buying Behavior
Notifies users of shifts in customer purchasing patterns.
Tracking Ongoing Customer Visits
Helps manage and monitor customer engagement activities.
Automatic Capture of Every Customer Interaction
Logs all communication and activities related to customers.
Improved Customer Satisfaction
The result of better communication and a unified view of customer interactions.
AI-Drafted Emails After Calls and Video Meetings
Automatically generates email summaries and next steps.
Drafting New Emails from Prompts
Allows users to quickly create emails based on provided instructions.
CRM Capabilities
A general feature indicating the standard functionalities of a Customer Relationship Management system.
Spiro Assistant
Likely refers to the AI-powered features and guidance offered by the platform.
Analytics
Suggests the platform provides tools for analyzing customer data and sales performance.
Integrations
Implies the CRM can connect with other business systems.
Security
Indicates measures are in place to protect customer data.
Customer Login
Allows existing customers to access their accounts.
Support Site
Provides resources and assistance for users.
Developers (API)
Offers an interface for developers to integrate Spiro with other applications.
Report a Vulnerability
A channel for reporting security issues.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Annual plans

Starts At

USD 1,500

≈ USD 125/mo when billed annually

≈USD 125.00/mo when billed annually

Countries & Languages

Global
Countries served
10
Interface languages
26
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChineseJapanese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN🇨🇭CHF🇦🇪AED🇰🇷KRW🇸🇬SGD🇭🇰HKD🇿🇦ZAR🇸🇪SEK🇳🇴NOK🇩🇰DKK🇲🇾MYR🇹🇭THB🇮🇩IDR🇵🇭PHP🇳🇿NZD🇹🇷TRY

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