
SplendidCRM Enterprise is a customer relationship management (CRM) software from SplendidCRM Software that supports businesses in managing their customer interactions and relationships. It provides features such as lead management, contact management, and reporting tools so that organizations can effectively track and analyze customer data. This software is designed to cater to businesses of various sizes, offering customizable options to meet specific industry needs. It also enables integration with other applications, facilitating data sharing and collaboration. Key capabilities: lead management contact management reporting tools integration options customizable features Best for: businesses that need to manage customer relationships and sales processes effectively.
SplendidCRM Enterprise by SplendidCRM Software is a feature-rich customer relationship management solution tailored primarily for organizations using the Microsoft technology stack. Designed with developers, enterprises, and IT administrators in mind, it provides a powerful, open-source .NET-based CRM platform that balances flexibility with robust out-of-the-box functionality. The software's primary purpose is to offer a customizable CRM framework that enables teams to manage customer data, sales pipelines, marketing activities, and support tasks. It is especially well-suited for businesses seeking to host and control their CRM infrastructure either on the cloud or on-premise, depending on operational preferences. The user interface of SplendidCRM Enterprise, while not as sleek or modern as some newer SaaS-only CRMs, is highly functional and structured. It provides a familiar and straightforward layout with logical menus, dashboards, and list views. The navigation is intuitive for users accustomed to business applications built in the Microsoft environment, featuring drop-down menus and tab-based module navigation. The interface is built to prioritize utility over aesthetics, which may appeal more to IT teams and power users than to casual end-users.
A generic tool derived from SplendidCRM, designed to quickly create enterprise apps by removing CRM-specific parts.
Offers a variety of editions (Community, Professional, Enterprise, Ultimate) with both hosted and on-premise deployment options to suit different organizational needs.
Supports various authentication methods beyond basic username/password, including Windows Authentication, Active Directory Federation Services, and Azure Active Directory, catering to enterprise security requirements.
Designed to support multiple languages, time zones, and currencies simultaneously, crucial for global enterprises.
Provides complex access and permission controls for groups and teams, reflecting diverse organizational roles.
Allows for customization at both design time and runtime, offering flexibility for adapting the system to evolving business needs.
Ensures the same application/code can run seamlessly on both server and mobile devices.
Handles complex database logic and reliable deployment methods, supporting development, QA, and production environments with detailed testing plans.
Offers Community (free on-premise, $5/user/month hosted), Professional ($300/user on-premise, $20/user/month hosted), Enterprise ($480/user on-premise, $32/user/month hosted), and Ultimate ($960/user on-premise) editions, catering to diverse organizational sizes and preferences for cloud or self-hosted solutions.
Provides open-source access to the .NET 6 Core implementations of Community, Professional, and Enterprise editions on GitHub, allowing for deep integration and customization for those who prefer Microsoft IIS and SQL Server.
Offers beta release builds on Docker Hub for quick setup and evaluation of Community, Professional, and and Enterprise Core versions.
A generic enterprise application builder derived from the SplendidCRM core, enabling rapid development of custom enterprise applications.
Supports various secure login options including username/password, Windows Authentication, Active Directory Federation Services, and Azure Active Directory for enhanced enterprise security.
Caters to international businesses by supporting multiple languages (39 via Microsoft Translator), time zones, and currencies simultaneously with automatic currency conversion.
Allows for complex control over access and permissions based on user roles and teams, ensuring data security and proper segregation of duties.
Provides the flexibility to customize the application at both design time and runtime, enabling adaptation to evolving business processes without requiring code changes.
The same application code runs seamlessly across server environments and various mobile devices (desktop, Android, iPhone), including offline client capabilities.
Handles complex database logic, ensuring reliable deployment and supporting detailed testing plans across development, QA, and production databases.
Features a new "Pacific Theme" with an updated layout and a complete re-write of the frontend using React for a consistent and fast user experience across all platforms.
Allows archiving records in core modules to improve performance and manage large datasets efficiently.
Enables the dynamic definition of mass update panels using the EditView layout engine for flexible bulk data modification.
Records can be assigned to multiple users, facilitating collaborative workflows (Enterprise Feature).
Synchronizes with popular services like Pardot®, MailChimp®, IBM® Watson Campaign Automation, HubSpot®, Marketo®, ConstantContact®, and iContact® for enhanced marketing efforts (Enterprise Feature).
Uses parent-child team relationships to control the visibility of records, enhancing organizational structure and data access management (Professional and Enterprise Features).
Provides Exchange synchronization for Office 365/Outlook.com, integrating email and calendar functions (Professional and Enterprise Features).
Allows defining rules to automatically archive module data based on specified criteria, streamlining data retention (Professional and Enterprise Features).
Enables the creation of new lead, contact, or target records directly from survey submissions, both online and offline (Professional and Enterprise Features).
Tools to manage data privacy requests and personal information fields, including data erasure from primary, audit, and archive tables, to comply with GDPR (Enterprise and Ultimate Features).
Allows searching within the content of documents when enabled within SQL Server, supporting various document types including Microsoft Office and PDF.
Users can create and associate tags with records across modules for easy categorization and searching.
Administrators can define specific views for users based on their primary role, tailoring the interface.
Acquire and embed signatures into PDFs for quotes, orders, invoices, or contracts, with touch support for signing on tablets and Customer Portal support.
Provides quick lookup of records, email archiving, and creation of new CRM records directly from Outlook for Office 2013/2016 and Outlook Web App.
A central, HTML5-based editor for Detail View, Edit View, and Grid View layout management with drag-and-drop functionality.
Supports credit card processing through gateways like Authorize.Net®, .netCHARGE® (50 processors), PayTrace®, and PayPal® (including payment notifications for PayPal®).
Offers integrated deployment and hosting options on Microsoft Azure, leveraging its scalability and reliability.
Allows for detailed breakdown of revenue items within opportunities.
Synchronizes contacts and appointments using Google v3 API.
Includes a flexible report designer similar to Microsoft Report Builder and 42 standard reports for comprehensive analytics.
Define multiple tracks to monitor tweets in real-time on the user's home page.
Monitors Asterisk PBX call events and logs incoming/outgoing calls, with real-time notifications for users.
Create various types of surveys with different question formats (radio buttons, checkboxes, dropdowns, etc.).
Customizable home page with various dashlets for quick access to information like "My Favorites," "My Quotes," "My Orders," and "My Invoices."
Can be converted to support B2C operations.
Apply business rules to dynamic buttons, unified search panels, and even to hide entire panels.
Allows email impersonation for sending emails.
Enhance security by restricting access based on IP addresses.
Major performance enhancements for offline access, with mobile layouts adapted for smaller displays.
Support for discounts in Quotes, Orders, and Invoices, and dashlets for "My Quotes," "My Orders," and "My Invoices."
Supports storing multi-select field data as CSV or XML.
Allows importing data and exporting import failures for correction.
Explicitly designed for companies that prefer Microsoft IIS and SQL Server, providing C# and SQL source code for deep integration.
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SplendidCRM Enterprise is a customer relationship management (CRM) software from SplendidCRM Software that supports businesses in managing their customer interactions and relationships. It provides features such as lead management, contact management, and reporting tools so that organizations can effectively track and analyze customer data. This software is designed to cater to businesses of various sizes, offering customizable options to meet specific industry needs. It also enables integration with other applications, facilitating data sharing and collaboration. Key capabilities: lead management contact management reporting tools integration options customizable features Best for: businesses that need to manage customer relationships and sales processes effectively.
Does SplendidCRM Enterprise have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
USD ($)
Email Address
support@splendidcrm.comContact
919-604-1258Documentation
https://www.splendidcrm.com/DocumentationCommunity Forums
https://github.com/splendidcrm/SplendidCRM-Community-CoreUnleashified is a software platform from GFA Technologies that provides capable, flexible solutions for every…
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