About SPoTS
SPoTS is a browser-based trouble ticketing and customer relationship management (CRM) platform designed to help organizations track, organize, and resolve issues, service requests, and operational workflows from a centralized system.
SPoTS Details
Vendor
LegendSoft
Year Launched
Location
LegendSoft, Inc. 12850 Highway 9 Suite 600-179 Alpharetta, GA 30004
Deployment
cloud, on premise, windows
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish
Users
Administrators, Software Developers, Project Managers, Support Teams
Industries Served
Healthcare, Education, Finance, Retail
Tags
Issue tracking, bug tracking, project management, task management, agile development, software development, collaboration, team communication
SPoTS's In-App Market Place
Does SPoTS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- Customizable workflows and fields to tailor the software to the specific needs of your team
- Automated notifications and reminders to keep team members updated on the status of issues
- Advanced reporting and analytics features to track and analyze team performance
- User-friendly interface for easy adoption by team members of all technical backgrounds
- Interface and technology stack may feel outdated
- Limited ecosystem compared to modern ITSM platforms
- Fewer integrations than newer cloud-native tools
- May lack advanced automation and AI capabilities
SPoTS's Support Options
Email Address
custservice@legendsoft.net