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Software Status:Active

About springbig

Springbig is a marketing software from springbig that supports text and email push marketing for regulated industries. It combines referral programs, a native app, online ordering capabilities, and rewards and offers management to help businesses increase customer retention and revenue. springbig enables companies to engage with their top-spending, most loyal customers through smart automations and real-time analytics, turning one-time shoppers into repeat clients. With its focus on regulated environments, springbig ensures compliance while providing reliable marketing solutions. Key capabilities: referral program native app online ordering rewards & offers subscriptions Best for: businesses in regulated industries that need to effectively engage customers and boost loyalty.

springbig Details

Vendor
springbig
Year Launched
2012
Location
621 NW 53rd St, Suite 500, Boca Raton, FL 33487
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, Portuguese.
Users
Marketing Managers, Small Business Owners, Customer Service Representatives, Sales Representatives, Retail Managers, Marketing Analysts.
Industries Served
Healthcare, Retail, Cannabis, Wellness, Beauty, Hospitality, Automotive, Entertainment
Tags
AI Marketing Tools, Customer Loyalty, SMS Marketing

springbig's In-App Market Place

Does springbig have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), CHF (CHF), CNY (CN¥), JPY (¥)

Pros & Cons

  • 1. User-friendly interface: Easy to learn and use, even for those with limited technical knowledge.
  • 2. Customizable messaging: Offers various picture options to personalize messages and enhance customer engagement.
  • 3. Data-driven insights: Provides click success data to help optimize messaging and understand customer preferences.
  • 1. Lack of mobile app: A mobile version for checking click rate optics would be beneficial for on-the-go access.
  • 2. Limited list management: Difficulty in managing and cleaning up undeliverable numbers can lead to unnecessary charges.
  • 3. Double charging for undeliverable numbers: The system's failure to automatically remove undeliverable numbers results in excessive charges.

springbig's Support Options

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