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Stampede

by Stampede · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorStampede
Year launched2015
StatusActive
Location4F The Loft 29-30 Maritime Street Edinburgh EH6 6SE
Countries servedGlobal
Languages1
Integrations9+
Free tier
Free trial
Contact sales

About Stampede

Stampede is a hospitality management platform from Stampede that replaces fragmented hospitality systems with one unified solution. It combines CRM, bookings, payments, guest WiFi, reviews, and loyalty management so hospitality businesses can operate more effectively. The platform facilitates table bookings, provides a marketing CRM for smarter campaigns, and offers PayOS for simplified guest management. Additionally, it supports guest Wi-Fi connectivity and helps manage customer feedback to build a strong reputation. Designed with the hospitality industry in mind, Stampede enables businesses to understand and engage their guests better. Key capabilities: Table Bookings Marketing CRM PayOS Guest Wi-Fi Reviews Best for: hospitality operators that need an integrated solution for guest engagement and management.

Stampede is a powerful email marketing software designed to help businesses create, manage, and optimize email campaigns effectively. It offers a user-friendly interface that allows users to design visually appealing emails using customizable templates and a drag-and-drop editor, making it easy to craft professional communications without requiring technical expertise. The software provides advanced segmentation and targeting features, enabling businesses to tailor their messages to specific audience segments, thereby improving engagement and conversion rates. Additionally, Stampede includes automated workflows for nurturing leads, managing subscriber lists, and tracking campaign performance through real-time analytics. With A/B testing capabilities, users can experiment with different subject lines and content to maximize open and click-through rates, making it an ideal choice for marketers and small businesses looking to enhance their email marketing strategies. The user interface of Stampede is designed with simplicity and efficiency in mind. The intuitive layout ensures that users can easily navigate through different features without feeling overwhelmed. The drag-and-drop editor simplifies the email creation process, allowing users to customize templates effortlessly.

Pros & Cons

What users like
  • +1. It offers an all-in-one platform for managing customer experience, marketing, and operations, eliminating the need for multiple systems.
  • +2. The software provides tools for personalized marketing and loyalty programs to boost customer retention and repeat business.
  • +3. It automates campaigns, tracks conversions, and handles inquiries from a single dashboard, saving time and improving efficiency.
  • +4. AI-powered reporting and integrated data provide actionable insights for growth and ROI calculation.
What users flag
  • 1. Steep learning curve for new users

Features

Key features

1. Vertically Integrated CRM for Hospitality
This feature provides operators with an "unfair advantage" in customer retention. It enables meaningful segmentation, interaction-based automation, and well-designed emails specifically tailored for the hospitality industry, helping businesses nurture customer relationships and encourage repeat visits.
2. Effortless, App-Free Customer Loyalty Programs
This groundbreaking platform allows hospitality businesses of all sizes to easily create loyalty programs. It simplifies the process of rewarding customers without requiring them to download a separate app, making participation convenient and boosting retention.
3. AI-Powered Reporting & Insights
The software leverages AI to analyze customer data quickly, turning hours of manual work into minutes. It delivers actionable insights, ROI calculations, and helps identify areas for growth and improvement, providing confidence in data-driven decisions.
4. Modern Table Management (Bookings)
This feature offers personalized and intelligent table reservations, creating a seamless customer experience. It provides modern software that simplifies the booking process for both customers and staff.
5. Unified Inbox for Feedback & Enquiries
This centralizes customer feedback and inquiries from various platforms into one dashboard. It allows businesses to monitor, reply to feedback, and handle enquiries efficiently, improving reputation and customer service.
6. Guest Wi-Fi that Brings Customers Back
This transforms a basic utility into a premium guest experience while simultaneously nurturing and growing a powerful mailing list. It allows businesses to capture customer data and use it for targeted marketing efforts.

Additional features

1. Vertically Integrated CRM for Hospitality
Operators gain an advantage in customer retention through meaningful segmentation, interaction-based automation, and well-designed emails.
2. Modern Table Management (Bookings)
Enables personalized and intelligent table reservations for a seamless customer experience.
3. Guest Wi-Fi that Brings Customers Back
Transforms Wi-Fi into a premium guest experience while building a mailing list.
4. Effortless, App-Free Customer Loyalty Programs
A groundbreaking platform for creating loyalty programs without the need for a separate app.
5. Take Control of Your Feedback (Reviews)
Gathers, monitors, and allows replies to customer feedback from one platform to improve reputation.
6. Marketing & CRM
Provides tools for customer relationship management and marketing campaigns.
7. Gift Cards
Implies functionality for managing and selling gift cards.
8. Analytics
Offers data analysis capabilities to track performance.
9. Loyalty & Rewards
Specific mention of programs to reward customer loyalty.
10. WiFi Sign Up
Part of the Guest Wi-Fi feature, allowing customers to sign up for Wi-Fi.
11. Vertical Integration
Refers to the seamless integration of various functionalities within the platform.
12. Brand Kits
Enables the creation of beautifully consistent digital customer journeys with branding elements.
13. Unified Inbox
Centralizes customer feedback and inquiries.
14. Automate Campaigns
Allows for the automation of marketing efforts.
15. Track Conversions
Provides tools to monitor the effectiveness of campaigns.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇪🇺EUR

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