About Sterling Software
Sterling Software is a cemetery management software from Custom Data Systems that supports effective cemetery operations. It combines cemetery management, accounting, and website features so organizations can efficiently manage their records and services. The software allows for the easy tracking of burial sites, financial transactions, and online presence. Sterling offers tools for comprehensive database management, integrated financial reporting, and customizable web interfaces. Key capabilities: cemetery management accounting web presence record tracking financial reporting Best for: cemetery operators that need a reliable solution for managing cemetery records and financials.
Sterling Software by Custom Data Systems is a highly capable and specialized management solution tailored for funeral homes, cemeteries, and crematories, combining decades of industry experience with robust database technology. Built on Microsoft SQL Server, Sterling provides a stable and scalable environment for handling complex operational needs, from case management and pre-need arrangements to billing and trust accounting. One of its standout features is the GIS-style cemetery mapping, which dynamically updates lot status and ownership information in real time, ensuring staff always have accurate, visual information about plot availability and history. The software also integrates document scanning, linking contracts, death certificates, and other essential records directly to client files, streamlining storage, retrieval, and compliance. Sterling includes over 200 built-in reports through Crystal Reports, giving funeral directors detailed insights into finances, operations, and client engagement. Deployment is flexible, supporting both on-premises installations and cloud-based access, which allows remote management while maintaining data security. Additionally, Sterling supports migration from other major funeral management systems, easing transitions and protecting legacy data.
Pros & Cons
- +Flexible modular design allows funeral homes to use only the features they need.
- +Strong financial tracking integrates trust accounts, pre-need, and accounts receivable.
- +Built-in GIS mapping makes cemetery management more efficient.
- +Document scanning reduces paper usage and centralizes records.
- +Offers both on-premise and cloud deployment options for flexibility.
- −On-boarding can be complex due to the number of modules and features.
- −May require dedicated IT resources for on-premise installations.
- −Customizing reports may require familiarity with reporting tools.
- −Cloud access depends on reliable internet connectivity.
- −The user interface may feel outdated compared to more modern SaaS funeral software.
Features
Key features
- Funeral & Cemetery Management
- Supports operations for both funeral homes and cemeteries, including lot-ownership tracking.
- Trust & Financial Accounting
- Integrated trust-account management, accounts receivable, and payment workflows.
- Embalming / Cremation Records
- Records detailed information about embalming, refrigeration time, and cremation procedures.
- Mapping / GIS Cemetery Plotting
- GIS mapping links each grave to property records for easy management.
- Document Scanning & Storage
- Scans documents, links images to records, and stores them in a centralized database.
Additional features
- Modular Architecture
- Multiple modules allow customization to fit funeral home needs, such as commissions, pre-need, and reporting.
- Pre‑Need Management
- Tracks pre-arranged funeral plans, prepayments, and client arrangements.
- Commission Management
- Handles sales commissions for staff or agents.
- Custom Reporting
- Offers over 200 built-in reports with the ability to create custom reports.
- Cloud Option
- Supports cloud-based deployment for remote access as an alternative to on-site servers.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Sterling Software
Sterling Software is a cemetery management software from Custom Data Systems that supports effective cemetery operations. It combines cemetery management, accounting, and website features so organizations can efficiently manage their records and services. The software allows for the easy tracking of burial sites, financial transactions, and online presence. Sterling offers tools for comprehensive database management, integrated financial reporting, and customizable web interfaces. Key capabilities: cemetery management accounting web presence record tracking financial reporting Best for: cemetery operators that need a reliable solution for managing cemetery records and financials.
Sterling Software Details
Sterling Software's In-App Market Place
Does Sterling Software have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CHF (CHF), NZD (NZ$), SGD (S$), HKD (HK$), CNY (¥), INR (₹)
Pros & Cons
- Flexible modular design allows funeral homes to use only the features they need.
- Strong financial tracking integrates trust accounts, pre-need, and accounts receivable.
- Built-in GIS mapping makes cemetery management more efficient.
- Document scanning reduces paper usage and centralizes records.
- Offers both on-premise and cloud deployment options for flexibility.
- On-boarding can be complex due to the number of modules and features.
- May require dedicated IT resources for on-premise installations.
- Customizing reports may require familiarity with reporting tools.
- Cloud access depends on reliable internet connectivity.
- The user interface may feel outdated compared to more modern SaaS funeral software.
Sterling Software's Support Options
Email Address
angela@customdatasystems.netContact
509-922-4280Sterling Software's Alternatives
The Director’s Assistant® Web
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SBConnect™
SBConnect™ is a communication software from Sympathy Brands, LLC that supports real-time messaging and connection…
MemorialSoft
MemorialSoft is a web site software from MemorialSoft that provides obituary management for funeral homes.…
FuneraLogic
FuneraLogic is a collaboration software platform from Funeral Works designed for funeral homes. It combines…
