Stingo CRM Build in Telephony logo

Stingo CRM Build in Telephony

by Stingo · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorStingo
Year launched2016
StatusActive
LocationTower T2, B-811, NX One, Gaur Chauk, Techzone-4, Greater Noida-201305 (India)
Countries servedGlobal
Languages11
Integrations2+
Free tier
Free trial
Contact salesYES

About Stingo CRM Build in Telephony

Stingo CRM Build in Telephony is a CRM software from Stingo that aims to improve overall customer satisfaction and boost the sales process of the company. It combines features such as Google Suite, IoT Solutions, Feedback System, Bulk SMS, and Bulk Email so that businesses can manage customer interactions effectively and improve communication. The software also includes advanced analytics tools for measuring ROI, facilitating sales acceleration techniques, and integrating with various communication channels including WhatsApp. Key capabilities: customer engagement tools marketing analytics telephony integration feedback collection bulk communication options Best for: businesses that need an integrated solution for managing customer relationships and improving their sales processes.

Stingo CRM presents itself as a cutting-edge, AI-powered CRM solution with a strong emphasis on integrated communication and sales process automation, designed to meet the evolving needs of businesses that prioritize efficiency and customer engagement. Its combination of AI-driven lead autocapture and embedded cloud calling marks it as a standout platform aiming to revolutionize how sales teams and customer service departments operate. By automating lead capture, Stingo CRM reduces the time-consuming manual data entry traditionally associated with sales processes, allowing teams to focus more on building meaningful customer relationships and closing deals. The inclusion of cloud telephony features such as IVR, outbound calling, and toll-free numbers integrated directly into the CRM environment is particularly noteworthy, as it removes the need to juggle multiple systems and streamlines communication workflows. This tightly woven integration enhances productivity and provides a seamless user experience, especially for businesses heavily reliant on phone interactions. The platform’s automated complaint ticket system adds another valuable layer by improving customer service operations through efficient issue tracking and resolution, thus fostering better customer satisfaction and retention.

Pros & Cons

What users like
  • +Strong technical team with expertise in customized solutions
  • +Seamless implementation of Microsoft Dynamic API into Stingo
  • +Effective automation for field sales management and payment reminders
  • +Sales pipeline funnel automation enhances efficiency
  • +Telephony-integrated CRM for streamlined lead conversion
  • +Responsive and supportive customer service via phone and WhatsApp
  • +Cost-effective with customization at no extra charge
What users flag
  • Initial learning curve for implementation, but guidance is provided

Features

Key features

AI-Driven Sales CRM with Autocapture Leads
STINGO utilizes AI to automatically capture leads directly into the system, streamlining the initial stages of the sales process and ensuring no potential prospects are missed. This automation enhances efficiency in lead management.
Embedded Cloud Calling (IVR, Outbound Telephony, Toll-Free)
The CRM has built-in cloud-based calling features, including IVR and outbound telephony, eliminating the need for separate calling systems and enabling direct communication with customers from within the platform. This integration streamlines communication workflows.
Automated Complaint Ticket System
STINGO includes an automated system for managing customer complaints, routing tickets according to requirements and providing tracking and authentication via SMS/Email, leading to improved customer retention. This feature enhances customer service responsiveness.
Mobile App with Selfie Attendance & GPS Tracking
For field teams, the CRM offers a mobile app for attendance tracking with selfie verification and GPS location monitoring for meeting check-in/out and distance traveled. This provides valuable insights into field team activities.
Flexible & Customizable Interface
STINGO allows users to personalize the look and function of the CRM to their preferences, from clicks to tabs, enabling a comfortable and tailored user experience. This adaptability enhances user satisfaction and efficiency.
Marketing 360 Analysis Tools (ROI)
The CRM provides real-time analytics to optimize marketing campaigns and measure ROI, offering insights into lead status and campaign effectiveness to improve marketing outcomes. This enables data-driven marketing decisions.

Additional features

Next-Gen AI CRM
STINGO utilizes artificial intelligence in its CRM functionalities.
Embedded Cloud Calling
The CRM has integrated cloud-based calling capabilities.
Sales Acceleration Techniques
STINGO provides methods to speed up the sales process.
Sales Acceleration Tools
The CRM includes various tools to aid in sales acceleration.
Whatsapp Chatbot
Integration with a Whatsapp chatbot for customer interaction.
AI-Driven Sales CRM
The CRM uses AI to enhance sales processes.
Autocapture Leads
Leads are automatically captured into the STINGO system.
Efficiently Manage New Prospects
Tools to handle new potential customers effectively.
Generate and Log Leads
Ability to create and record new leads within the CRM.
Engage in Records of Fresh and Previous Leads
Interaction history with both new and existing leads.
Automating the Entire Procedure (Leads to Closure)
Automation of the sales pipeline from lead generation to deal closing.
Ideation of Leads into Pipelines
Tools to organize leads into sales pipelines.
Pacing Towards Closure of Smooth and Decent Deals/Offers
Features to facilitate successful deal completion.
Automated Complaint Ticket System
System for automatically managing customer complaints.
Rows Your Complaints According to Desired Requirements
Complaint tickets are categorized and routed based on needs.
Tracking and Authentication of Complaints via SMS/Email
Updates and verification of complaints through messaging.
Formal Upfronts Creating Buzzing Customer Retention Service
Proactive communication to enhance customer loyalty.
Built-in IVR
Interactive Voice Response system integrated into the CRM.
Outbound Cloud Telephony
Ability to make calls to customers via the cloud from within the CRM.
Toll-Free Numbers
Support for toll-free numbers within the calling system.
Cloud Based Calling Solutions
Phone system is based in the cloud.
Moves Your Business Phone System to the Cloud
Transition of phone operations to a cloud platform.
Connect Calls to Multiple Agents
Ability to route calls to various agents.
Resolve Call Queries
Tools to help agents address customer inquiries.
Help Your Organization to Be Responsive
Features to improve organizational responsiveness to calls.
Distribute Your Business Calls to Various Agents as Per the Callers Requirement
Call routing based on caller needs.
Attendance with GPS Tracking
System to track employee attendance with location data.
Mobile App Based Selfie Attendance
Employees can mark attendance with a selfie via a mobile app.
Leave Management
System for managing employee leave requests.
Meeting Checkin & Checkout Location Tracking of Field Executive
GPS tracking for field staff meeting attendance.
Measure of KM Travelled
Tracking the distance traveled by field executives.
Entire Office Start & Office End Records Captured Systematically with Selfie
Recording of office entry and exit times with photo verification.
Manager Can Review the Employee's Attendance Then Approve It
Workflow for manager approval of attendance.
Easy to Use Interface
User-friendly and simple to navigate digital screen.
Simplified in Digital Screen to Deal with Complex Upfronts of Business and Management
Designed to handle business complexities easily.
Allows You to Pack Your Schedule More in Customer Engagement and Retention Rather Than, Feeding and Staging Data in Different Logs
Automation reduces manual data entry, freeing up time for customer interaction.
Automates Everything!
High level of automation of various CRM processes.
Flexible & Customizable
Users can adjust the look and feel of the CRM.
Can Be Accustomed in Your Own Way!
High degree of personalization available.
From Clicks to Tabs, You Can Decide the Look and Function
Extensive UI customization options.
We Will Fabricate Your Personalized Stingo CRM Exclusively for You!
Offering bespoke CRM development.
Marketing 360 Analysis Tools (ROI)
Comprehensive tools to analyze marketing performance and ROI.
Real-time Analytics to Optimise Each Campaign
Immediate data insights for campaign improvement.
Get Lead Status Instant
Immediate visibility into the status of leads.
Sales Team More Productive
Tools to enhance the efficiency of the sales team.
Works How Your Customers Evaluate
Aligns sales processes with customer evaluation criteria.
Mobile App Allows You to Take Stingo on the Road with You Wherever You Go
Mobile access to the CRM's functionalities.
Decrease in Operational Costs
Mobile app helps reduce operational expenses.
Use Stingo to Get a 360° View of Your Prospects and Their Relationships
Comprehensive understanding of prospects and their connections.
BOOST MARKETING CAMPAIGN ROI
Features aimed at improving the return on marketing investments.
Client Relationship Management (CRM) is a One-in-All Business Solution that Enhances Your Interactions in All Aspects of Your Business Including Consumers, Suppliers, Colleagues and More Giving You Higher Productivity and Profitability
Overall benefits of using STINGO CRM.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Stingo Enterprise (ERP)

INR 60

Countries & Languages

Global
Countries served
11
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean

Billing currencies

🇮🇳INR

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