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Software Status:Active

About StoryPulse

StoryPulse by Focalcxm is a CRM and CX solution focused on Salesforce, Veeva, and AWS integrations. It helps organizations simplify customer workflows, improve user experiences, and maximize ROI from existing CRM investments. The offering combines software and services to deliver industry-specific solutions, especially in life sciences, public sector, and utilities. Key capabilities: CRM and CX workflow improvement Salesforce, Veeva, and AWS integration support Industry-specific solution delivery User-friendly design and adoption focus Software and services for customization Best for: Teams modernizing CRM and CX operations on Salesforce stacks.

StoryPulse Details

Vendor
Focalcxm
Year Launched
2012
Location
4229 Lafayette Center Dr, Chantilly, VA 20151, USA
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish
Users
Administrators, Educators, Students, HR Managers, Customer Success Managers, Training Coordinators
Industries Served
Life sciences, pharmaceutical, education, utilities, and hospitality sectors
Tags
CRM, CX, life sciences, Salesforce, software development.

StoryPulse's In-App Market Place

Does StoryPulse have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹)

Pros & Cons

  • Strong focus on life sciences, offering industry-specific solutions.
  • Deep expertise in Salesforce platform extensions.
  • Global service reach and experience.
  • Custom software development tailored to client needs.
  • Long-standing presence and experience in the market since 2012.
  • Primarily focused on life sciences, which might limit its appeal for other industries.
  • Heavily reliant on Salesforce, which could be a drawback for those using other platforms.
  • Specifics around pricing and payment options are less transparent.
  • Limited language support compared to some global competitors.
  • The custom development approach may be less suitable for clients seeking out-of-the-box solutions.

StoryPulse's Support Options

Chatbot

Available

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