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StoryTap

by StoryTap · Since 2015
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ActiveAvailable globallyCloudFree tier
Quick facts
VendorStoryTap
Year launched2015
StatusActive
LocationSuite 3000, Bentall Four 1055 Dunsmuir Street Vancouver BC V7X 1K8 CANADA
Countries servedGlobal
Languages9
Integrations1+
Free tierYES
Free trialN/A
Contact salesN/A

About StoryTap

StoryTap is a video testimonial software from StoryTap that helps marketers collect video testimonials and stories from customers, turning them into creators for ongoing organic social content. It provides automated video testimonials, brand-directed and authentic storytelling, and tools for Google Reviews, social content, and website videos, so businesses can effectively use customer voices. StoryTap also includes a range of resources such as a guide to video testimonials, case studies, and newsletters to support users in maximizing their video content. Key capabilities: automated video collection authentic brand storytelling integration with Google Reviews resources for best practices enterprise support Best for: marketers that need to generate engaging video content from customer testimonials.

StoryTap is a cloud-based content marketing platform developed by StoryTap Technologies Inc., designed to simplify and streamline the process of collecting and leveraging user-generated video content (UGC). It differentiates itself from traditional influencer-focused platforms by emphasizing authenticity, offering brands the ability to gather genuine video stories directly from real users—customers, students, members, and alumni. StoryTap’s core appeal lies in its ability to transform everyday people into brand advocates by guiding them through an easy, intuitive process of creating video testimonials and product reviews. The platform's design and approach are firmly rooted in the belief that authentic, non-scripted stories resonate more deeply with audiences, helping brands increase trust, engagement, and ultimately, conversion rates. The user interface of StoryTap is crafted for simplicity and accessibility, both for marketing teams and for contributors who may have little to no experience with video creation. The ability to start recording a video right from the homepage is a testament to this ease of use, signaling that the process is intended to be barrier-free and welcoming.

Pros & Cons

Pros
  • Enables quick and easy creation and management of video content with a user-friendly interface.
  • Simplifies the collection of user-generated videos through features like Storyguide, ensuring usable formats.
  • Facilitates content creation at scale, saving time and effort compared to traditional methods.
  • Supports decision-making with detailed and synthesized data reports.
  • Provides excellent customer support and concierge services for template creation and workflow guidance.
  • Integrates smoothly into business ecosystems and produces professional-quality video content.
  • Makes video storage and retrieval efficient with an intuitive and aesthetically pleasing platform.
Cons
  • User errors like low audio levels and poor lighting affect video quality; automated warnings could improve this.
  • Lack of an editor/trimmer and limited self-serve customization options.
  • Some features (e.g., storyline prompts) require better integration or clarity.
  • Users seek a product roadmap with future enhancements to strategically plan projects.

Features

Key features

Video Story Collection

Enables the collection of customer or member stories about a brand through video.

Video Testimonial Collection

Facilitates the easy gathering of video testimonials from customers in their own words.

Service Story Collection

Allows the collection of video stories explaining services.

Non-profit Story Collection

Helps gather stories from members, volunteers, and donors for engagement.

Product Review Collection (Video)

Enables the collection of video reviews showcasing products in action.

Ongoing UGC Video Collection

Provides a continuous stream of user-generated video content from real customers.

Additional features

Video Story Collection

Enables the collection of customer or member stories about a brand through video.

Video Testimonial Collection

Facilitates the easy gathering of video testimonials from customers in their own words.

Service Story Collection

Allows the collection of video stories explaining services.

Non-profit Story Collection

Helps gather stories from members, volunteers, and donors for engagement.

Product Review Collection (Video)

Enables the collection of video reviews showcasing products in action.

Ongoing UGC Video Collection

Provides a continuous stream of user-generated video content from real customers.

Guided Story Collection

Allows brands to guide the narrative of the videos collected from customers.

Video Review Process

Easy review of all videos to ensure they meet brand guidelines.

Social-Ready Video Clip Creation

Tools to quickly create clips optimized for social media.

Website Embedding

Easy embedding of collected videos onto websites with a single line of code.

Shoppable Videos (eCommerce)

Option to make videos shoppable to increase conversions.

Personalized Shopper Experience with Video Filters (eCommerce)

Allows personalization using video filters.

Detailed Video Analytics (eCommerce)

Tracking of analytics to understand and adapt video strategy.

Authentic Video Collection

Ensures all videos are from real customers and are never altered.

Direct Sharing to TikTok

Easy sharing of UGC videos directly to TikTok.

Google Analytics Integration (GA4)

Connect GA4 to view detailed video reports.

CapCut Integration

Option to select and edit videos in CapCut.

Shopify Integration

Automatic invitation for shoppers to record video reviews post-purchase.

Canva Integration

Option to select and edit videos in Canva.

Webhook Integration

Connect the system to StoryTap for powerful automations.

YouTube Syndication

Syndicate UGC videos to YouTube and sync statistics.

Amazon Sharing

Share videos to Amazon to enhance product visibility and drive sales.

UGC B-roll Collection

Collection of raw, behind-the-scenes user-generated video footage.

Video SEO Features

Tools to optimize videos for search engine visibility.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Content
USD 99/mo
billed monthly

Countries & Languages

Global
Countries served
9
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseRussianItalianJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇰🇷KRW🇧🇷BRL🇲🇽MXN🇸🇬SGD

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