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Software Status:Active

About Strikedeck

Strikedeck is a customer success software platform from Strikedeck that provides tools for managing customer relationships and engagement. It includes features like customer health scoring, automated workflows, and reporting and analytics to help teams understand customer needs and improve satisfaction. This solution supports proactive customer management and allows organizations to track interactions and outcomes effectively. Strikedeck aims to increase customer retention and maximize the value of client relationships over time. Key capabilities: customer health scoring automated workflows reporting and analytics engagement tracking outcome measurement Best for: customer success teams that need to manage and analyze customer relationships effectively.

Strikedeck Details

Vendor
Strikedeck: Strikedeck
Year Launched
Location
1355 Market Street, Suite 488, San Francisco, CA 94103
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian
Users
Customer Success Managers, Customer Support Representatives, Account Managers, Sales Representatives
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Advocacy, Customer Success, Strikedeck

Strikedeck's In-App Market Place

Does Strikedeck have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

Gainsight: Customer Success & Product Experience

Amity: Customer Success Software

ChurnZero: Customer Success Software

Totango: Customer Success Software

Catalyst: Customer Success Platform

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹)

Pros & Cons

  • Helps to increase customer retention and loyalty
  • Automates customer success processes, saving time and resources
  • Provides advanced analytics and insights to improve customer interactions
  • Enhances communication and collaboration within customer success teams
  • Customizable features to meet the specific needs of different businesses and industries
  • Limited integration options with other software platforms
  • Steep learning curve for new users
  • Lacks advanced customization features for reports and dashboards
  • Can be expensive for small businesses
  • Occasional bugs and software glitches that can impact user experience

Strikedeck's Support Options

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