About Sunwave
Sunwave is a healthcare software platform from Sunwave that focuses on supporting behavioral health organizations. It provides features such as electronic health records (EHR), telehealth capabilities, and data analytics to help manage patient care effectively. This platform enables providers to improve patient engagement while ensuring compliance with industry regulations. Additionally, Sunwave offers tools for reporting outcomes and tracking treatment progress, which are essential for effective care delivery. Key capabilities: EHR management Telehealth integration Data analytics Patient engagement tools Compliance tracking Best for: healthcare providers and organizations that need to manage behavioral health services efficiently.
Sunwave Health is a comprehensive and integrated software platform designed specifically for behavioral health and substance use treatment providers, and it delivers a powerful all-in-one solution that combines clinical, operational, and financial tools into a unified system. From electronic medical records (EMR) and revenue cycle management (RCM) to customer relationship management (CRM), patient engagement, alumni follow-up, and telehealth, Sunwave offers a deeply specialized suite of tools that are well-aligned with the day-to-day needs of behavioral health organizations. One of its standout features is MARA, the platform’s AI-powered clinical assistant, which significantly reduces the time clinicians spend on documentation by automatically generating assessments, treatment plans, and other clinical notes—this is a major time-saver and enhances compliance. The integration of telehealth capabilities and a mobile-friendly patient app improves accessibility and supports modern care delivery models, making it easier for patients to engage in treatment remotely. Financial features like billing workflows, general ledger management, and period close tools are also built directly into the platform, helping providers manage both care and cash flow from one system.
Pros & Cons
- +One platform for all operations—clinical, financial, admissions, and alumni engagement.
- +MARA automates routine documentation tasks, saving staff hours per day.
- +Specifically designed for mental health and SUD treatment, unlike generic EMRs.
- +Unified reporting and dashboards provide actionable data instantly.
- +Telehealth, reminders, and alumni support help drive long-term engagement and recovery.
- −Implementation and staff training require a significant time investment.
- −May not connect easily with some third-party labs or specialty systems.
- −Navigation and searching across modules can be inefficient or unintuitive.
- −Some users report the system is not fully optimized for users with visual impairments.
- −No public pricing information—requires direct sales contact for details.
Features
Key features
- MARA (AI Assistant for Mental Health)
- Automates clinical documentation and treatment plans to reduce clinician workload.
- Unified Platform
- Integrates EMR, CRM, RCM, Telehealth, Financials, and Alumni tools in one system.
- Telehealth & Patient Engagement Tools
- Offers video sessions, reminders, e-signatures, and online forms for patient convenience.
- Revenue Cycle Management (RCM)
- Manages billing, claims, authorizations, and payment tracking efficiently.
- CRM for Admissions & Referrals
- Tracks leads, referral sources, admissions, and outreach with performance metrics.
Additional features
- HIPAA-Compliant Security
- Protects patient data with secure, regulation-compliant infrastructure.
- Medication Management
- Allows clinicians to manage prescriptions and medication records directly within the EMR.
- Group Notes & Staff Collaboration
- Enables group therapy documentation and internal communication through built-in messaging tools.
- Electronic Forms & Signatures
- Patients can complete and sign digital forms to streamline intake and compliance.
- Appointment Scheduling & Reminders
- Supports appointment booking with automated text or email reminders to reduce missed visits.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Sunwave
Sunwave is a healthcare software platform from Sunwave that focuses on supporting behavioral health organizations. It provides features such as electronic health records (EHR), telehealth capabilities, and data analytics to help manage patient care effectively. This platform enables providers to improve patient engagement while ensuring compliance with industry regulations. Additionally, Sunwave offers tools for reporting outcomes and tracking treatment progress, which are essential for effective care delivery. Key capabilities: EHR management Telehealth integration Data analytics Patient engagement tools Compliance tracking Best for: healthcare providers and organizations that need to manage behavioral health services efficiently.
Sunwave Details
Sunwave's In-App Market Place
Does Sunwave have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), NZD (NZ$), SGD (S$), HKD (HK$), CNY (¥), SEK (kr), NOK (kr)
Pros & Cons
- One platform for all operations—clinical, financial, admissions, and alumni engagement.
- MARA automates routine documentation tasks, saving staff hours per day.
- Specifically designed for mental health and SUD treatment, unlike generic EMRs.
- Unified reporting and dashboards provide actionable data instantly.
- Telehealth, reminders, and alumni support help drive long-term engagement and recovery.
- Implementation and staff training require a significant time investment.
- May not connect easily with some third-party labs or specialty systems.
- Navigation and searching across modules can be inefficient or unintuitive.
- Some users report the system is not fully optimized for users with visual impairments.
- No public pricing information—requires direct sales contact for details.
Sunwave's Support Options
Email Address
info@sunwavehealth.comContact
(844) 786-9283Sunwave's Alternatives
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