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Support Services Unlimited

by Support Services Unlimited · Since N/A
No reviews yet
ActiveAvailable globally
Quick facts
VendorSupport Services Unlimited
Year launchedN/A
StatusActive
Location102 - 211 Columbia Street, Vancouver, BC, Canada, British Columbia
Countries servedGlobal
Languages6
Integrations1+
Free tier
Free trial
Contact salesYES

About Support Services Unlimited

Support Services Unlimited is a support services platform from Support Services Unlimited [providing comprehensive assistance for various customer needs]. It includes technical support, customer service, and troubleshooting services so organizations can maintain operational efficiency. Support Services Unlimited specializes in addressing inquiries, resolving issues, and offering guidance on product usage. Their skilled team is available through multiple channels to ensure timely responses and solutions. Key capabilities: technical support customer service troubleshooting multi-channel communication proactive assistance Best for: businesses that need reliable support for their products and services.

Support Services Unlimited by Support Services Unlimited is a comprehensive association management software designed to streamline and automate the day-to-day operations of associations, professional societies, and membership organizations. Its primary purpose is to provide an all-in-one solution that allows associations to manage their membership databases, event planning, communications, and finances efficiently. Key features include member directory management, event registration tools, communication portals, financial tracking, and reporting. The software aims to enhance productivity by consolidating multiple tools into one cohesive platform, catering to the unique needs of association management. The customer support for Support Services Unlimited is reliable and responsive. The software provider offers a variety of support channels, including phone support, email assistance, and live chat. there isn't an extensive community forum, the resources provided are sufficient for most users to resolve issues quickly. Users can also request personalized training sessions, which are highly beneficial for larger organizations with more complex needs. Typical users of Support Services Unlimited include professional associations, trade organizations, membership-driven nonprofits, chambers of commerce, and other member-based organizations.

Pros & Cons

What users like
  • +1. Expertise: SSULive brings over 50 years of experience in association management, ensuring they understand the unique needs of non-profit organizations.
  • +2. Comprehensive features: The dashboard likely includes a range of features for managing various aspects of associations, such as event planning, online renewals, finance, marketing, communications, social media, and webinars.
  • +3. Customization: SSULive's experience managing over 20 non-profit associations means they can tailor the software to fit specific needs and workflows.
  • +4. Integration: The dashboard likely integrates with other tools and platforms used by associations, making it easier to manage operations.
  • +5. Support: SSULive's team can provide support and guidance on using the dashboard effectively.
What users flag
  • 1. Cost: The dashboard may have a subscription fee, which could be a factor for smaller associations with limited budgets.
  • 2. Learning curve: Implementing a new software system can require time and effort to learn how to use it effectively.
  • 3. Vendor lock-in: Relying on a single vendor for association management software can limit flexibility and options in the future.
  • 4. Limited customization: While SSULive claims to offer customization, the extent of customization may be limited compared to open-source or highly customizable options.
  • 5. Dependency: Relying on the software for critical functions can create a dependency, making it important to have a backup plan or consider other options.

Features

Key features

1. Extensive range of services
Covers a wide variety of association management needs, including board support, financial management, membership management, event planning, website development, and digital marketing.
2. Tech solutions for non-profits
Utilizes technology to automate tasks and streamline operations, potentially including the Virtual Association Management Portal.
3. Virtual association management
Offers a virtual back office to manage associations remotely.
4. Dedicated association specialists
Provides a team of experts to handle association tasks.
5. Customization
Allows associations to choose à la carte services or create customized packages to fit specific needs.

Additional features

1. Over 50 years of experience in managing non-profit, membership organizations.
2. Comprehensive services covering all aspects of association management, including event planning, online renewals, finance, marketing, communications, social media, and webinars.
3. Focus on efficiency and effectiveness
Provides advanced and efficient solutions to streamline operations.
4. Expertise in association management software
Developed their own robust and easy-to-use software based on their experience managing associations.
5. First-hand knowledge
Brings insight and practical experience from managing over 20 non-profit associations.
6. Online management
Provides a web-based platform for managing various aspects of an association.
7. Membership management
Likely includes features for tracking membership data, renewals, and payments.
8. Event management
May offer tools for planning, organizing, and promoting events.
9. Financial management
Could include features for tracking finances, payments, and budgeting.
10. Communication tools
Might provide options for internal and external communication, such as email, newsletters, and social media integration.
11. Customizable
Likely allows for customization to fit the specific needs of different associations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
2
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR

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