Survey Galaxy logo

Survey Galaxy

by Survey Galaxy · Since 2002
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ActiveAvailable globallyCloud
Quick facts
VendorSurvey Galaxy
Year launched2002
StatusActive
LocationSurvey Galaxy Ltd 57B Vale Road London. N4 1PP United Kingdom
Countries servedGlobal
Languages6
Integrations1+
Free tierN/A
Free trialN/A
Contact salesN/A

About Survey Galaxy

Survey Galaxy is a web-based survey software from Survey Galaxy that allows users to create and publish online surveys for various purposes. It includes features such as customizable templates, real-time analytics, and multi-device compatibility so users can gather valuable feedback efficiently. The platform is designed for quick and easy survey creation, making it suitable for customer satisfaction and employee surveys, thus providing a reliable tool for market research. Users can also benefit from its distribution options and reporting capabilities for comprehensive analysis. Key capabilities: customizable templates real-time analytics multi-device compatibility survey distribution reporting tools Best for: businesses and organizations that need reliable tools for gathering feedback and conducting market research.

Survey Galaxy is an online survey platform developed by Survey Galaxy Ltd., tailored to assist users in creating, deploying, and analyzing professional surveys with efficiency and depth. Designed for businesses, academic institutions, consultants, marketers, and even individuals, the software offers a focused and practical approach to comprehensive data collection. From the outset, Survey Galaxy positions itself as a reliable tool that prioritizes functionality, usability, and value for money. Its intuitive "composer" interface enables users to construct surveys with ease, even without advanced technical skills. The strength of Survey Galaxy lies in its robust feature set. The survey design tools support a wide variety of question types, allowing users to integrate mandatory fields, apply conditional logic such as branching and skip logic, and even insert multimedia elements like images and YouTube videos. A unique and standout feature is the Publication Host Naming Facility, which enables users to customize survey URLs with their own branding. Survey Galaxy distinguishes itself further by offering specialized survey types tailored for specific applications.

Pros & Cons

Pros
  • Easy-to-use survey creation, even for beginners.
  • Helpful templates that boost efficiency and productivity.
  • Strong graphical interface for designing surveys.
  • Advanced reporting features with multiple data export options.
  • Ability to email responses directly to team members.
  • Customizable surveys with a useful demo option.
  • Effective for collecting customer feedback to improve products.
Cons
  • Limited ability to share designed templates without an enterprise subscription.
  • Customer support could be more responsive.
  • Occasional software crashes, though updates have improved stability.
  • Website’s design could be more professional and user-friendly.

Features

Key features

Comprehensive Survey Lifecycle Management

Survey Galaxy covers the entire survey process from creation and design to publishing, reporting, and analysis, providing an end-to-end solution.

Specialized Survey Types

Beyond general surveys, the software explicitly supports specialized categories like Customer Satisfaction, Employee Satisfaction, Website Evaluations, Passenger Satisfaction, and Political Opinion.

Managed Services (Critique, Preparation, Consultancy)

Survey Galaxy offers professional services such as Survey Critique, Preparation, and Consultancy.

Publication Host Naming Facility

This unique feature allows users to brand their surveys with their own domain name (e.g., https://www.google.com/search?q=surveys.yourcompany.com).

Enterprise Account Management

For larger organizations, Survey Galaxy provides dedicated Enterprise Account Management. This suggests a tailored approach for high-volume users, offering specialized support and administrative features.

Additional features

Publication Host Naming Facility

Allows users to host their surveys on a custom domain name for branding purposes.

Enterprise Account Management

Offers dedicated management and support for large organizational accounts.

Survey Critique Service

Provides expert review and feedback on survey design and content.

Survey Preparation Service

Assists users in setting up and preparing their surveys for deployment.

Survey Consultancy Service

Offers professional advice and guidance on survey methodology and analysis.

Marketing and Market Research

Supports the use of surveys for marketing and general market research purposes.

Online Marketing

Facilitates the use of surveys as a tool within online marketing strategies.

Customer Satisfaction

Enables the creation and deployment of surveys specifically for measuring customer satisfaction.

Enquête de Satisfaction Client

French translation for customer satisfaction surveys.

Employee Satisfaction

Facilitates the creation and deployment of surveys for measuring employee satisfaction.

Enquête de Satisfaction Employé

French translation for employee satisfaction surveys.

Publishing

Supports the publication of various types of content, including survey results or reports.

Website Evaluations

Allows users to conduct surveys to evaluate the performance or usability of websites.

Passenger Satisfaction

Specifically designed for surveys to measure the satisfaction of passengers.

Political Opinion

Supports the creation and deployment of surveys to gauge public political sentiment.

Public Surveys

Enables the creation and dissemination of surveys intended for the general public.

Create and Design

Provides tools and functionalities for designing and building survey questionnaires.

Questionnaire Design

Focuses specifically on the features related to creating effective survey questions and structures.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Personal Maxi
USD 35/mo
billed monthly
Enterprise
USD 120/mo
billed monthly

Countries & Languages

Global
Countries served
6
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY

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