About Survey Rocket for SugarCRM
A survey automation plugin for SugarCRM. It allows users to create, design, and send customized surveys. Features include survey templates, skip logic, automated sending based on CRM events, and various reporting tools to analyze customer feedback.
Survey Rocket for SugarCRM is a plugin by AppJetty that integrates survey functionality directly within the SugarCRM platform. It enables businesses to create, distribute, and analyze customer surveys to gather feedback and insights. The tool focuses on automation, allowing users to set up workflows that trigger surveys based on specific CRM events, such as a completed sale or service call. Key features include a variety of report types (cross-tab, comparison, trend), customizable survey templates, skip logic for dynamic question paths, and Net Promoter Score (NPS) tracking. The product is a one-time purchase and offers a 30-day free trial. It is a web-based plugin designed specifically for SugarCRM, with no standalone mobile or desktop applications. Support is available via a ticketing system and live chat.
Pros & Cons
- Integrates directly into SugarCRM, centralizing survey and customer data.
- Offers robust survey automation based on CRM triggers and events.
- Provides a wide range of detailed reporting and analytics tools.
- Supports survey personalization with branding, templates, and skip logic.
- A 30-day free trial is available to test the product's features.
- The product is a one-time purchase, which may be a higher upfront cost compared to subscription models.
- It is exclusively for SugarCRM, so it cannot be used with other CRM systems.
- No specific pricing is listed on the product page, requiring contact for a quote.
Features
Key features
Create workflows with conditions and actions to trigger surveys automatically based on events in SugarCRM.
Generate detailed statistical reports, including status, question-wise, comparison, and cross-tab reports to analyze survey data.
Personalize surveys with custom welcome/thank you pages, branding, email templates, and attractive themes.
Create custom paths for respondents based on their answers to make surveys more relevant and accurate.
Send NPS surveys to categorize customers as detractors, passives, or promoters and build strategies accordingly.
Pre-fill survey fields with data from SugarCRM and allow respondents to update their information, which can then be synced back to the CRM.
Additional features
Use pre-built questionnaires to quickly create and send well-crafted surveys.
Share surveys via email links, shareable URLs for a broader audience, and open polls.
Send automated reminder emails to customers who have not yet completed a survey.
Get an overview of survey performance, including response rates, send status, and survey status.
Personalize questions and answers by piping in previous responses or CRM data.
Supports various question formats to build comprehensive surveys.
Distribute surveys through multiple messaging channels to reach a wider audience.
Analyze survey data over time with weekly and monthly trend reports.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Survey Rocket for SugarCRM
A survey automation plugin for SugarCRM. It allows users to create, design, and send customized surveys. Features include survey templates, skip logic, automated sending based on CRM events, and various reporting tools to analyze customer feedback.
Survey Rocket for SugarCRM Details
Survey Rocket for SugarCRM's In-App Market Place
Does Survey Rocket for SugarCRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD, INR
Pros & Cons
- Integrates directly into SugarCRM, centralizing survey and customer data.
- Offers robust survey automation based on CRM triggers and events.
- Provides a wide range of detailed reporting and analytics tools.
- Supports survey personalization with branding, templates, and skip logic.
- A 30-day free trial is available to test the product's features.
- The product is a one-time purchase, which may be a higher upfront cost compared to subscription models.
- It is exclusively for SugarCRM, so it cannot be used with other CRM systems.
- No specific pricing is listed on the product page, requiring contact for a quote.
Survey Rocket for SugarCRM's Support Options
Email Address
support@appjetty.comLive Chat
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