About Surveyapp
Surveyapp is a survey management software from Surveyapp that facilitates the creation and analysis of surveys. It provides customizable templates, real-time analytics, and response tracking so users can efficiently gather feedback. The platform allows for easy distribution via various channels, including email and social media, ensuring broad reach for surveys. Surveyapp supports multiple question types, including multiple choice and open-ended questions, which caters to diverse data collection needs. Key capabilities: customizable templates real-time analytics response tracking multi-channel distribution diverse question types Best for: researchers and businesses that need to collect and analyze feedback effectively.
Surveyapp is a dynamic platform designed to capture customer and employee feedback seamlessly through a wide array of tools such as tablets, kiosks, online surveys, and email campaigns. Its core strength lies in providing real-time insights and automated analytics, making it ideal for organizations aiming to improve customer experience and workforce engagement. The platform supports offline data collection via tablets and dedicated terminals, ensuring feedback gathering even in remote locations. Its user-friendly interface allows easy customization, multi-language support, and embedment options like QR codes or website integration, providing flexibility across various business environments. The system boasts numerous integrations, primarily with Salesforce and API access, enabling automated workflows and data synchronization. Compatibility extends to smartphones, tablets, and web browsers, aligning well with industries from retail and QSR to travel and HR sectors. Functionality covers everything from survey creation, conditional logic, and multi-channel distribution to detailed analytics, sentiment analysis, and case management—offering a comprehensive solution for feedback management at every stage. Key features like offline data collection, real-time alerts, and customizable reports make the platform versatile and responsive.
Pros & Cons
- +Very easy to use and navigate (rated 4.9 for Ease of Use)
- +Fast setup and deployment (Ease of Setup: 5.0; Deployment: 4.7)
- +Affordable paid plans compared to other tools
- +QR code functionality enables easy survey access
- +Offline mode allows data collection without internet
- +Real-time feedback collection and analytics
- +Good customer support and responsive to feature requests
- +Multilingual support (based on international reviews)
- −Limited features in free version
- −Lacks advanced customization and branding options
- −Learning curve for more complex features
- −Not ideal for complex or large-scale surveys
- −Minor areas still needing improvement (e.g., detailed analytics)
Features
Key features
- Offline Data Collection
- Collect responses on tablets without internet, perfect for on-site research.
- Real-time Analytics
- Immediate data visualization and pattern recognition to inform quick decisions.
- Multiple Survey Types
- Includes customer satisfaction, NPS, employee feedback, and conversational surveys.
- Custom Branding & Multi-language Support
- Fully customizable survey appearance and accessibility in multiple languages.
- Automated Notifications
- Push alerts, SMS, and email notifications for timely follow-ups and reminders.
- Integration Capabilities
- Supports Webhooks, email API, SSO, and Salesforce for seamless workflow.
- Case Management & Alerts
- Flag urgent feedback and collaborate with teams directly within the platform.
Additional features
- Survey Customization
- Tailor surveys with branding, skip logic, multi-language options, and multiple question types.
- Offline Mode
- Use SurveyKiosk or tablet app to gather responses without internet and sync later.
- Realtime Feedback & Alerts
- Get instant notifications on critical or negative responses to act swiftly.
- Sentiment & Text Analysis
- Analyze qualitative responses for sentiment and themes, improving insights.
- Response Management
- Limit response quotas, track submissions, and set survey expiry dates.
- Report Generation
- Export PDFs, view online reports, and use cross-tabulation for in-depth analysis.
- Case Management System
- Track issues, assign tasks, and resolve feedback efficiently.
- API & Webhooks
- Enable data to flow seamlessly into custom workflows and systems.
- User Access & SSO
- Manage permissions and secure access for team members.
- Embedded Surveys
- Embed surveys directly into websites, emails, or QR code links for maximum reach.
Pricing
Monthly plans
Essentials
USD 29.99
Business
USD 79.99
Business
USD 199.99
Countries & Languages
Available in
Interface languages
Billing currencies
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About Surveyapp
Surveyapp is a survey management software from Surveyapp that facilitates the creation and analysis of surveys. It provides customizable templates, real-time analytics, and response tracking so users can efficiently gather feedback. The platform allows for easy distribution via various channels, including email and social media, ensuring broad reach for surveys. Surveyapp supports multiple question types, including multiple choice and open-ended questions, which caters to diverse data collection needs. Key capabilities: customizable templates real-time analytics response tracking multi-channel distribution diverse question types Best for: researchers and businesses that need to collect and analyze feedback effectively.
Surveyapp Details
Surveyapp's In-App Market Place
Does Surveyapp have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Monthly plans
Essentials
USD 29.99
Business
USD 79.99
Business
USD 199.99
Accepted Payment Currencies
US$ | GBP£ | EUR€ | AUS$ | CAN$ | MEX$ | SGP$
Pros & Cons
- Very easy to use and navigate (rated 4.9 for Ease of Use)
- Fast setup and deployment (Ease of Setup: 5.0; Deployment: 4.7)
- Affordable paid plans compared to other tools
- QR code functionality enables easy survey access
- Offline mode allows data collection without internet
- Real-time feedback collection and analytics
- Good customer support and responsive to feature requests
- Multilingual support (based on international reviews)
- Limited features in free version
- Lacks advanced customization and branding options
- Learning curve for more complex features
- Not ideal for complex or large-scale surveys
- Minor areas still needing improvement (e.g., detailed analytics)
Surveyapp's Support Options
Surveyapp's Alternatives
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LOOKA Research Platform
LOOKA Research Platform is a research software from LOOKA Research that assists in questionnaire design…
