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About SurveyCXM

SurveyCXM is a customer use management software from QDegrees Services that focuses on gathering and analyzing customer feedback. It provides survey creation tools, data analytics, and reporting features so organizations can understand customer sentiment and improve service delivery. The platform enables users to design customized surveys, analyze results in real-time, and generate automated reports for stakeholders. This helps businesses identify areas for improvement and measure customer satisfaction effectively. Key capabilities: survey design tools data analytics real-time reporting feedback collection customizable templates Best for: businesses and organizations that need to gather customer insights and improve their customer use strategy.

SurveyCXM Details

Vendor
QDegrees Services
Year Launched
2013
Location
B-9, 1st Floor, Mahalaxmi Nagar Rd, behind WTP South Block, Malviya Nagar, Jaipur, Rajasthan 302017
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean.
Users
Customer Experience Managers, CX Analysts, Market Researchers, CRM Managers, Customer Support Leads, Product Managers
Industries Served
Retail, Hospitality, Food & Beverage, Market Research, Call Centers, E-commerce
Tags
Customer Feedback, CX Management, Multichannel Surveys, Sentiment Analysis, Real-Time Reporting, CRM Integration

SurveyCXM's In-App Market Place

Does SurveyCXM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), INR (₹), CNY (¥), SGD (S$), CHF (Fr), SEK (kr), NOK (kr), DKK (kr), HKD (HK$), NZD (NZ$)

Pros & Cons

  • Intuitive dashboard and interface
  • Multi-channel survey deployment
  • Real-time analytics and alerts
  • Deep sentiment and voice analysis
  • Complexity for very small businesses
  • Data security depends on enterprise setup
  • Learning curve for advanced features
  • Customization may require technical expertise

SurveyCXM's Support Options

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