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SurveyJoy

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Software Status:Active

About SurveyJoy

SurveyJoy is a survey software from ThoughtWoot that assists users in creating and managing surveys. It combines customizable templates, real-time analytics, and multi-channel distribution so users can gather feedback efficiently. The platform allows for easy survey design with drag-and-drop functionality, ensuring accessibility for all use levels. Additionally, it supports various question types and integrates with third-party tools like CRM systems for comprehensive data analysis. Key capabilities: customizable templates real-time analytics multi-channel distribution drag-and-drop design third-party tool integration Best for: businesses and organizations that need to conduct surveys for market research, customer satisfaction, or employee feedback.

SurveyJoy Details

Vendor
ThoughtWoot
Year Launched
Location
SurveyMonkey Headquarters 1 Curiosity Way San Mateo, CA 94403 United States
Deployment
Training Options
demo, account manager, community
Countries Served
All countries.
Languages
English, Spanish, French, German, Portuguese, Italian, Dutch, Japanese, Chinese, Korean.
Users
Customer Success Managers, Customer Support Representatives, Marketing Managers, Human Resources Managers, Sales Representatives
Industries Served
Healthcare, Education, Finance, Retail, Technology
Tags
Customer Success, Customer Satisfaction, Survey

SurveyJoy's In-App Market Place

Does SurveyJoy have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

8

Mini Apps

1. SurveyMonkey for Salesforce: Integrates SurveyJoy surveys with Salesforce to automatically capture feedback from customers and prospects.

2. SurveyMonkey Mobile App: Allows users to create and send surveys directly from their mobile devices

making it easier to collect feedback on the go.

3. SurveyMonkey Integrations: Enables users to integrate SurveyJoy with other popular apps and platforms

such as Mailchimp

HubSpot

and Slack

to streamline data collection and analysis processes.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), MXN ($)

Pros & Cons

  • Easy to create and customize surveys
  • Ability to track customer satisfaction and feedback in real time
  • Provides analytics and reports to gain valuable insights
  • User-friendly interface for both creators and respondents
  • Integrates seamlessly with other popular tools and platforms
  • Limited customization options for survey designs
  • Some users have reported difficulty navigating the platform
  • Integration with other tools and software may be limited
  • Higher pricing compared to other survey tools available
  • Limited customer support options, with some users reporting slow responses

SurveyJoy's Support Options

SurveyJoy's Alternatives