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SurveyLab

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Software Status:Active

About SurveyLab

SurveyLab is a survey software platform from 7 Points that enables users to create and distribute online surveys. It provides customizable templates, real-time analytics, and a user-friendly interface so organizations can gather actionable insights efficiently. The platform allows for various question types, advanced branching logic, and multi-language support to cater to diverse audiences. SurveyLab is designed for businesses, researchers, and educators looking to collect and analyze data effectively. Key capabilities: customizable templates real-time analytics advanced branching logic multi-language support user-friendly interface Best for: researchers and organizations that need to conduct surveys for data collection and analysis.

SurveyLab Details

Vendor
7 Points
Year Launched
2009
Location
KEN Av. 36 / 112B, 02-797 Warsaw, Poland
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Polish, Hebrew, Arabic, Japanese, Chinese, Korean, Turkish, Czech, Hungarian, Slovak, Ukrainian.
Users
HR Manager, Customer Service Representative, Marketing Analyst, Educator, Researcher, Business Owner, Market Researcher, Data Analyst, Event Planner, Public Opinion Pollster.
Industries Served
Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, and knowledge tests.
Tags
Survey: Since it’s a survey tool, this tag is quite fitting., Feedback: Useful for collecting feedback from customers or employees., Market Research: For conducting market research surveys., NPS (Net Promoter Score): Relevant for measuring customer loyalty., HR Surveys: Used in human resources for employee engagement, satisfaction, and performance evaluations., UX Research: For user experience testing and improvement., Website Intercept: When you want to survey website visitors., Knowledge Tests: For educational or trainining purposes.

SurveyLab's In-App Market Place

Does SurveyLab have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), INR (₹), RUB (₽), MXN ($)

Pros & Cons

  • Ease of Use: Intuitive interface makes survey creation and data analysis straightforward
  • Customization: Offers advanced logic, randomization, and branding options for tailored surveys
  • Mobile-Friendly: Surveys are optimized for various devices, including mobile phones and tablets
  • Multi-Language Support: Supports surveys in any language, including right-to-left scripts
  • Integrations: Connects with numerous third-party tools for enhanced functionality and automation
  • Good Value for Money: Provides professional features at a competitive price
  • Responsive Customer Support: Users report positive experiences with SurveyLab's customer service team
  • Occasional Glitches: Some users have experienced minor technical issues or glitches
  • No Autosave: Changes may be lost if not manually saved
  • Loading Speed: Some users reported slower loading times on certain networks
  • Feature Discoverability: Certain features may be slightly difficult to locate within the interface

SurveyLab's Support Options

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