About SurveyLab
SurveyLab is a survey management software from 7 Points that facilitates the creation and distribution of surveys. It offers features such as customizable templates, real-time analytics, and multi-channel distribution so users can effectively gather and analyze feedback. With support for various question types and automatic reporting, SurveyLab assists organizations in making data-driven decisions. Users can design surveys tailored to their needs, track responses in real-time, and gain insights through detailed analytics. Key capabilities: customizable templates real-time analytics multi-channel distribution question branching automated reporting Best for: businesses and researchers that need to collect and analyze survey data efficiently.
**SurveyLab by 7 Points** is a sophisticated and versatile survey software designed to cater to a broad spectrum of research needs. Developed with a professional touch, it stands out for its flexibility and comprehensiveness, making it suitable for various purposes such as customer experience assessments, Net Promoter Score (NPS) surveys, market research, human resources (HR) evaluations, 360-degree feedback, user experience (UX) testing, website intercepts, and knowledge assessments. The tool is adept at handling diverse survey requirements, ensuring that users can conduct high-quality research with ease and precision. One of the most commendable features of SurveyLab is its **survey creation** capability. The platform allows users to create surveys in any language, including those written from right to left, which significantly broadens its applicability in global research contexts. The drag-and-drop interface for configuring questionnaires and forms is particularly user-friendly, making it accessible for both novice users and experienced researchers. This intuitive design reduces the learning curve and streamlines the survey creation process, enabling users to focus on the content and quality of their surveys rather than the mechanics of building them.
Pros & Cons
- +Ease of Use: Intuitive interface makes survey creation and data analysis straightforward
- +Customization: Offers advanced logic, randomization, and branding options for tailored surveys
- +Mobile-Friendly: Surveys are optimized for various devices, including mobile phones and tablets
- +Multi-Language Support: Supports surveys in any language, including right-to-left scripts
- +Integrations: Connects with numerous third-party tools for enhanced functionality and automation
- +Good Value for Money: Provides professional features at a competitive price
- +Responsive Customer Support: Users report positive experiences with SurveyLab's customer service team
- −Occasional Glitches: Some users have experienced minor technical issues or glitches
- −No Autosave: Changes may be lost if not manually saved
- −Loading Speed: Some users reported slower loading times on certain networks
- −Feature Discoverability: Certain features may be slightly difficult to locate within the interface
Features
Key features
- 1. Integration & Automation
- Connects with CRM, e-commerce platforms, BI tools for streamlined research and reporting.
- 2. Multi-Device Support
- Surveys adapt to any device - PC, tablet, mobile, even SMS and QR code collection.
- 3. Dedicated Support
- Personalized customer service with consulting, SLA, training, and more.
- 4. Multi-Language
- Handles any language, including right-to-left scripts, with auto-detection.
- 5. CRM & Helpdesk Integration
- Works with popular tools like Salesforce, Zendesk, Intercom, etc.
Additional features
- 1. Survey creation and design
- 2. Question types (multiple choice, rating scales, open-ended, etc.)
- 3. Logic and branching
- 4. Data collection and analysis
- 5. Reporting and visualization
- 6. Research process automation
- 7. Integration with CRM, e-commerce, BI systems
- 8. Custom development on request
- 9. Responsive surveys for all screen sizes
- 10. Data collection via PC, tablet, mobile, SMS, QR code
- 11. Personalized customer service
- 12. Consulting and training
- 13. Access to online survey sample
- 14. SLA options
- 15. Support for any language
- 16. Automatic browser language detection
- 17. Right-to-left language support
- 18. Cint, Dynata (for survey panels)
- 19. Zendesk, Slack, Salesforce, Intercom, LiveChat (for customer service)
- 20.Synerise, Google, and custom CRM tools
Pricing
Monthly plans
Starter
USD 49
Most Popular Advanced
USD 99
Professional
USD 249
Countries & Languages
Interface languages
Billing currencies
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About SurveyLab
SurveyLab is a survey management software from 7 Points that facilitates the creation and distribution of surveys. It offers features such as customizable templates, real-time analytics, and multi-channel distribution so users can effectively gather and analyze feedback. With support for various question types and automatic reporting, SurveyLab assists organizations in making data-driven decisions. Users can design surveys tailored to their needs, track responses in real-time, and gain insights through detailed analytics. Key capabilities: customizable templates real-time analytics multi-channel distribution question branching automated reporting Best for: businesses and researchers that need to collect and analyze survey data efficiently.
SurveyLab Details
SurveyLab's In-App Market Place
Does SurveyLab have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Starter
USD 49
Most Popular Advanced
USD 99
Professional
USD 249
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)
Pros & Cons
- Ease of Use: Intuitive interface makes survey creation and data analysis straightforward
- Customization: Offers advanced logic, randomization, and branding options for tailored surveys
- Mobile-Friendly: Surveys are optimized for various devices, including mobile phones and tablets
- Multi-Language Support: Supports surveys in any language, including right-to-left scripts
- Integrations: Connects with numerous third-party tools for enhanced functionality and automation
- Good Value for Money: Provides professional features at a competitive price
- Responsive Customer Support: Users report positive experiences with SurveyLab's customer service team
- Occasional Glitches: Some users have experienced minor technical issues or glitches
- No Autosave: Changes may be lost if not manually saved
- Loading Speed: Some users reported slower loading times on certain networks
- Feature Discoverability: Certain features may be slightly difficult to locate within the interface
SurveyLab's Support Options
SurveyLab's Alternatives
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Platform One
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MyTruedote
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LOOKA Research Platform
LOOKA Research Platform is a research software from LOOKA Research that assists in questionnaire design…
