About SurveyMonkey
SurveyMonkey is a survey software platform from Momentive that allows users to create, distribute, and analyze surveys. It provides customizable templates, a variety of question types, and reliable analytics tools so users can gather valuable insights. SurveyMonkey supports multiple distribution channels, including email, social media, and web links, enabling reach to a wide audience. Users can also use real-time feedback and reporting features for quick data interpretation. Key capabilities: customizable templates various question types real-time analytics multi-channel distribution collaborative features Best for: businesses and organizations that need to conduct market research or gather feedback from customers.
SurveyMonkey by Momentive is a widely recognized survey software designed to help individuals and organizations gather valuable feedback quickly and efficiently. Its primary purpose is to facilitate the creation, distribution, and analysis of surveys, making it an essential tool for market research, customer feedback, and employee engagement. Key features include customizable survey templates, advanced analytics, and robust reporting capabilities, which enable users to gain actionable insights from their data. The user interface of SurveyMonkey is designed with simplicity and ease of use in mind. The dashboard is clean and intuitive, allowing users to navigate through various functions effortlessly. Creating a survey is straightforward, with drag-and-drop functionality for adding questions and customizing the layout. Unique design elements, such as pre-built themes and question types, enhance the user experience by providing a visually appealing and user-friendly environment. The interface is responsive and works seamlessly across different devices, ensuring accessibility for all users. SurveyMonkey offers a comprehensive set of functionalities and features that cater to diverse survey needs.
Pros & Cons
- +User-friendly interface
- +Extensive customization options
- +Robust analytics and reporting
- +Wide range of integrations
- +Reliable performance and minimal downtime
- +Comprehensive customer support
- −Advanced features may have a learning curve for new users
- −Some features are only available in higher-tier plans
Features
Key features
- Customizable survey templates
- Advanced analytics and reporting
- AI-powered predictive insights
- Skip logic and branching
- Collaboration tools for team surveys
- Integration with various third-party applications
Additional features
- Mobile-friendly surveys
- Survey templates
- Response tracking
- Customizable reports
- Integration with tools like Salesforce, Microsoft Teams, Google Analytics
- Collaboration features for team surveys
- AI-powered insights and analysis
- Multilingual surveys
- Survey reminders and notifications
- Custom variables and piping
- Data visualization tools
- API access for developers
- Multiple question types (e.g., multiple-choice, open-ended, Likert scale)
- Survey customization (themes, logos, colors)
- Skip logic and branching
- Data export options (CSV, PDF, XLS)
- Real-time results and analytics
- Automated survey distribution
- Email and web link distribution
Pricing
Annual plans
Team Advantage
USD 25
≈ USD 2.08/mo when billed annually
≈USD 2.08/mo when billed annually
Team Premier
USD 75
≈ USD 6.25/mo when billed annually
≈USD 6.25/mo when billed annually
Countries & Languages
Available in
Interface languages
Billing currencies
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About SurveyMonkey
SurveyMonkey is a survey software platform from Momentive that allows users to create, distribute, and analyze surveys. It provides customizable templates, a variety of question types, and reliable analytics tools so users can gather valuable insights. SurveyMonkey supports multiple distribution channels, including email, social media, and web links, enabling reach to a wide audience. Users can also use real-time feedback and reporting features for quick data interpretation. Key capabilities: customizable templates various question types real-time analytics multi-channel distribution collaborative features Best for: businesses and organizations that need to conduct market research or gather feedback from customers.
SurveyMonkey Details
SurveyMonkey's In-App Market Place
Does SurveyMonkey have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
7
Mini Apps
1. JotForm: Easily create custom forms for surveys
feedback
and more with this plugin.
2. Google Analytics: Integrate your surveys with Google Analytics to track user behavior and engagement.
3. Salesforce: Sync survey responses with your Salesforce data to better understand customer satisfaction and feedback.
4. Slack: Receive real-time notifications and updates on survey responses directly in your Slack workspace.
5. Mailchimp: Automatically add survey respondents to your Mailchimp lists for targeted email marketing campaigns.
Pricing Options
Plans
Annual plans
Team Advantage
USD 25
≈ USD 2.08/mo when billed annually
≈USD 2.08/mo when billed annually
Team Premier
USD 75
≈ USD 6.25/mo when billed annually
≈USD 6.25/mo when billed annually
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹)
Pros & Cons
- User-friendly interface
- Extensive customization options
- Robust analytics and reporting
- Wide range of integrations
- Reliable performance and minimal downtime
- Comprehensive customer support
- Advanced features may have a learning curve for new users
- Some features are only available in higher-tier plans
SurveyMonkey's Support Options
Email Address
support@surveymonkey.comContact
1-888-764-0479SurveyMonkey's Alternatives
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