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Surveytagger

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Software Status:Active

About Surveytagger

Surveytagger is a survey management platform from Etuma that provides tools for collecting and analyzing survey data. It includes features such as customizable survey templates, real-time analytics, and automated reporting so users can efficiently gather insights and make data-driven decisions. Surveytagger enables users to create surveys that align with their specific research goals and distribute them across various channels. The platform also ensures data integrity with built-in validation checks. Key capabilities: customizable templates real-time analytics automated reporting cross-channel distribution data validation Best for: research teams and businesses that need reliable survey tools for market research and feedback collection.

Surveytagger Details

Vendor
Etuma
Year Launched
Location
London, United Kingdom.
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Finnish
Users
Researchers, Data Analysts, Customer Experience Managers, Marketing Managers, Review Managers, Survey Administrators.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Experience, Text Mining, Review Management, Survey

Surveytagger's In-App Market Place

Does Surveytagger have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

9

Mini Apps

1. Sentiment Analysis: This add-on allows users to analyze the sentiment of customer feedback

reviews

and survey responses in real-time.

2. Topic Modelling: Topic Modelling add-on helps users identify key themes and topics within the text data collected through surveys or reviews.

3. Text Clustering: This plugin enables users to group similar text responses together based on their content and context.

4. Automated Tagging: Automated Tagging add-on automatically categorizes customer comments and feedback based on predefined tags or keywords.

5. NLP (Natural Language Processing) Integration: This plugin integrates advanced NLP technology to extract meaningful insights from text data

improving the accuracy of sentiment analysis and topic modeling.

6. Customer Sentiment Dashboard: This add-on provides users with a comprehensive dashboard to visualize and track customer sentiment trends over time.

Pricing Options

Free trial
Free version
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), SGD (S$), INR (₹), BRL (R$), MXN ($), HKD (HK$), SEK (kr), CHF (CHF), KRW (₩), TRY (₺), RUB (₽), ZAR (R), NOK (kr), NZD (NZ$), DKK (kr), PLN (zł), THB (฿), HUF (Ft), CZK (Kč), IDR (Rp), MYR (RM), TWD (NT$), PHP (₱), VND (₫), KES (KSh).

Pros & Cons

  • Utilizes advanced text mining technology to analyze and tag customer feedback
  • Helps businesses understand customer sentiments and key themes in reviews and surveys
  • Provides actionable insights to improve customer experience and drive business growth
  • Streamlines the review management process by automating the tagging and analysis of large volumes of customer feedback
  • Integrates with popular survey platforms for seamless data collection and analysis
  • Limited integration options with other customer experience platforms
  • User interface can be overwhelming and difficult to navigate for new users
  • Occasional glitches and bugs that can disrupt workflow
  • Lack of advanced customization options for tagging and analysis
  • Steep learning curve for setting up and configuring the software and understanding its capabilities

Surveytagger's Support Options

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