Swoove360 logo

Swoove360

by Swoove Inc. · Since 2021
No reviews yet
Active3+ countries
Quick facts
VendorSwoove Inc.
Year launched2021
StatusActive
Location80 Broad Street, 5th Floor, New York City, New York 10004, US
Countries served3+
Languages1
Integrations3+
Free tier
Free trial
Contact sales

About Swoove360

Swoove360 is a logistics software platform from Swoove that supports operational efficiency and logistics change. It combines real-time tracking, inventory management, and route improvement so organizations can effectively manage their supply chains. The software enables users to monitor shipments, maintain accurate inventory levels, and calculate the best delivery routes. Swoove360 is designed to integrate with existing systems, facilitating smoother data sharing and communication across teams. The platform also provides reporting tools for analyzing performance metrics. Key capabilities: real-time tracking inventory management route improvement analytics reporting system integration Best for: logistics and supply chain managers that need to improve operational workflows.

Swoove360, developed by Swoove Inc, is a specialized Logistics Management Software (SaaS) platform built to digitize and optimize fleet operations in emerging markets, particularly across Africa. Originally launched as Swoove in 2020 and later evolved into Swoove360 following its participation in the Techstars ’23 accelerator, the platform aims to help logistics companies, courier services, and fleet operators automate dispatching, reduce operational costs by up to 30%, improve sustainability, and eliminate manual workflows. Core features include automated dispatching (Dispatch360), real-time tracking, intelligent route planning, fleet and telematics monitoring, and a centralized operations dashboard. The user interface is modern, practical, and designed for real-world logistics environments. A centralized web dashboard allows administrators to monitor deliveries, driver performance, and fleet health through real-time visualizations and alerts. Driver and rider mobile apps provide intuitive tracking, status updates, and task management, while a USSD option supports low-tech or connectivity-constrained environments. Clean layouts, automated notifications, and quick-access tools make the system approachable for non-technical users, though advanced API features cater more to technical teams.

Pros & Cons

What users like
  • +Designed with strong regional expertise, optimized specifically for infrastructure and logistics challenges in Ghana and Kenya.
  • +High level of automation significantly reduces reliance on manual dispatchers and operational overhead.
  • +Developer-friendly platform with a robust, well-documented API suitable for tech-forward businesses.
  • +Cost-efficient route optimization that claims to reduce delivery expenses by up to 30 percent.
  • +Includes sector-specific tools tailored for niche industries such as Oil & Gas and Agri-Transport.
What users flag
  • Geographically limited, with functionality currently focused on specific African cities.
  • Real-time features depend heavily on stable internet or 4G connectivity, which may affect performance in low-coverage areas.
  • Comprehensive 360-degree feature set may feel complex for very small or single-rider operations.
  • Map accuracy relies on third-party APIs, which can occasionally lack detailed data in rural locations.
  • As a growth-stage startup, customer support response times may vary during peak usage periods.

Features

Key features

Real-Time Route Automation
An intelligent system that calculates the most efficient delivery paths to minimize fuel and time.
Fleet & Driver Management
Tools to monitor driver performance, compliance, and vehicle health in one dashboard.
Automated Dispatching
A "low-to-no human intervention" system that assigns orders to the nearest/best-suited rider automatically.
E-commerce Integration (WooCommerce/API)
Direct plugins for web stores to allow customers to choose Swoove delivery at checkout with real-time price estimates.
Digital Wallet & Financial Tracking
In-app wallets for managing delivery funds, payments to riders, and revenue tracking.
AI-Assisted Scripting/Compliance
Specifically for the Oil & Gas sector, it offers safety compliance monitoring for resource transportation.

Additional features

Real-time Tracking
Live GPS visibility for both the business and the end customer.
Expense & Maintenance Tracking
Logs for fuel consumption, vehicle repairs, and routine maintenance alerts.
Proof of Delivery (POD)
Digital signatures or "Secret Codes" shared by customers to confirm delivery.
Custom Notifications
Automated SMS/Email updates for every stage of the delivery journey.
Advanced Analytics
Detailed reporting on delivery success rates, turnaround times, and logistics costs.
B2B Vendor API
A developer-friendly REST API for custom integrations into any business workflow.
Driver App (iOS/Android)
Tools for drivers to view locations, optimized routes, and customer details.
Service Zone Management
Define specific geographic zones for different pricing and delivery tiers.
White-label Potential
Options for larger agencies to brand the logistics experience as their own.
Emergency Response Integration
Real-time tracking allows quick redirection of resources during incidents.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

3
Countries served
1
Interface languages
3
Billing currencies

Available in

GhanaKenyaand New York

Interface languages

English

Billing currencies

🇬🇭GHS🇰🇪KES🇺🇸USD

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