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SYSPRO

by SYSPRO · Since 1978
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Active13+ countriesCloudOn-premise
Quick facts
VendorSYSPRO
Year launched1978
StatusActive
Location1775 Flight Way, Suite 150, Tustin, California 92782, US
Countries served13+
Languages5
Integrations9+
Free tier
Free trial
Contact salesYES

About SYSPRO

SYSPRO is an enterprise resource planning system software from SYSPRO designed for manufacturing and distribution companies to help generate business insights. It combines features like deploying the ERP software with confidence, deepening warehouse management capabilities through the acquisition of DATASCOPE, and expanding smart manufacturing capabilities with the acquisition of riteSOFT, so businesses can improve operational efficiency. Additionally, the recent appointment of Mathias Høyer as Chief Financial Officer aims to drive strategic financial growth within the organization. Key capabilities: ERP deployment Warehouse management Smart manufacturing Financial growth strategies Industry-specific solutions Best for: manufacturing and distribution companies that need comprehensive business management solutions.

SYSPRO CRM Software is a comprehensive customer relationship management solution designed to streamline and enhance various business operations, particularly for medium to large-sized enterprises in industries such as manufacturing, distribution, food and beverage, and chemicals. The software offers a robust set of features, including lead and contact management, sales and customer service management, marketing, analytics, and mobile CRM capabilities. These features are designed to improve sales productivity, customer retention, and overall business efficiency. The user interface of SYSPRO CRM is intuitive and user-friendly, making it accessible to individuals with varying levels of technical proficiency. The modern and streamlined graphical interface, combined with a vast feature set, ensures that users can navigate the software with ease. However, the extensive range of features may present a steep learning curve for new users. The software supports deployment on multiple devices, including traditional desktop and laptop environments, as well as mobile platforms like Android and Apple devices, providing flexibility and accessibility.

Pros & Cons

What users like
  • +1. Powerful and Flexible: SYSPRO offers a wide range of functionalities that can be customized to meet specific business needs.
  • +2. Data Accessibility: It allows users to query data and create reports using tools like Access, Crystal Reports, and Excel.
  • +3. Responsive Support: The California development and support teams are praised for being responsive and helpful in finding solutions.
  • +4. Stability and Accuracy: SYSPRO is known to be a stable and accurate system, ensuring data integrity and reliable performance.
  • +5. Open Data Architecture: The system provides access to data through E.NET features, allowing for development of custom applications that further enhance its functionality.
What users flag
  • 1. Limited Out-of-the-Box Functionality: Some core features, like ATP (Available to Promise), MRP (Material Requirements Planning), Landed Cost Tracking, and EDI (Electronic Data Interchange), require significant customization or third-party add-ons to work effectively.
  • 2. Challenges with Stock Reporting: The built-in stock reports are considered to be lacking in usefulness.
  • 3. Integration Issues: The EDI functionality seems to be tied to a separate (third-party) shipping solution, causing integration problems.
  • 4. End-of-Month Processing: The system requires exclusive access for month-end closing and balancing functions, which can be disruptive for businesses operating 24/7.

Features

Key features

1. Enterprise Resource Planning (ERP)
Provides a central platform to manage all critical business activities, including finance, inventory, warehouse operations, and supply chain. This streamlines workflows and offers a holistic view of your business.
2. Industry-Specific Solutions
Caters to the specific needs of various manufacturing and distribution sectors like industrial machinery, food & beverage, fabricated metals, and more. This ensures functionalities align with your industry's unique processes.
3. Inventory Management
Optimizes inventory levels by providing features for stock control, order fulfillment, backorder management, and real-time inventory visibility. This helps reduce inventory costs and improve order delivery speed.
4. Financial Management
Manages financial activities like accounts payable & receivable, general ledger, and financial reporting. This ensures accurate financial data and facilitates informed decision-making.
5. Warehouse Management
Enables efficient warehouse operations through functionalities for barcode scanning, order picking, put-away, and overall warehouse layout optimization. This improves accuracy, reduces picking time, and streamlines fulfillment.
6. Manufacturing Operations Management (MOM)
Manages production processes like job scheduling, bill of materials (BOM) management, material requirements planning (MRP), and quality control. This optimizes production efficiency and ensures product quality.
7. Traceability
Tracks materials and products throughout the supply chain, allowing for better quality control, identification of potential issues, and faster response to customer inquiries.

Additional features

1. Customer Relationship Management (CRM) Integration
Might integrate with CRM systems to manage customer interactions, sales pipelines, and service requests.
2. Business Intelligence (BI) & Analytics
May offer BI tools for data analysis, reporting, and generating insights to support better decision-making.
3. E-commerce Integration
Could potentially integrate with e-commerce platforms to streamline online order processing and fulfillment.
4. Project Management
Might include functionalities for project planning, scheduling, resource allocation, and cost tracking for complex projects.
5. Supply Chain Management
May encompass features for managing supplier relationships, purchase orders, and optimizing the procurement process.
6. Human Capital Management (HCM)
Could potentially include functionalities for payroll processing, employee benefits management, and timekeeping.
7. Mobile Access
May offer mobile applications for accessing key functionalities like inventory management, order tracking, and approvals on the go.
8. Customization & Automation
Might provide tools for customizing workflows, reports, and automating repetitive tasks to improve efficiency.
9. Security & Compliance
Should offer robust security features to protect sensitive business data and ensure compliance with industry regulations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

13
Countries served
5
Interface languages
11
Billing currencies

Available in

AfricaEuropeKenyaAPACAsiaAustraliaIndonesiaMalaysiaPhilippinesSingaporeThailandNorth AmericaCanada

Interface languages

GermanEnglishFrenchDutchSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN

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