Taguchi logo

Taguchi

by Taguchi · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorTaguchi
Year launched2009
StatusActive
LocationLevel 10, 607 Bourke Street, Melbourne, Victoria 3000, AU
Countries servedGlobal
Languages6
Integrations15+
Free tier
Free trial
Contact salesYES

About Taguchi

Taguchi is a multi-channel marketing platform from Taguchi that enables the franchisees with local marketing control while maintaining brand consistency. It combines web messaging, mobile push notifications, webforms & landing pages, social audiences, and messaging platforms so that businesses can effectively manage and coordinate their marketing efforts. This platform allows franchisees to execute localized campaigns while adhering to the overarching brand guidelines. The user-friendly interface makes it accessible for franchisees to navigate and implement strategies. Key capabilities: web messaging mobile push notifications webforms & landing pages social audiences messaging platforms Best for: franchise organizations that need to balance local marketing autonomy with brand integrity.

TAGUCHI by TAGUCHI is a comprehensive email marketing software designed to help organizations manage, optimize, and scale their digital communication strategies. Its primary purpose is to simplify the process of designing, targeting, and analyzing email campaigns while offering businesses tools to personalize customer interactions at scale. With features like advanced automation, A/B testing, real-time analytics, and customizable workflows, TAGUCHI stands out as a platform that not only delivers emails but also enables companies to maximize the performance of their campaigns. The software is widely used by enterprises and mid-sized organizations seeking data-driven marketing solutions. The user interface of TAGUCHI is designed with clarity and efficiency in mind. It employs a dashboard-centric layout, where users can easily navigate between campaign creation, audience management, reporting, and automation tools. The drag-and-drop email builder is intuitive, even for beginners, while power users can take advantage of HTML editing for greater customization. One of the strengths of the interface is the logical organization of tools, making it easy to find functions without excessive menu searching.

Pros & Cons

What users like
  • +Tailored for franchise, branch, and multi-location businesses.
  • +Unifies national branding with crucial local expertise.
  • +Provides deep analytics and insights beyond basics.
  • +ISO 27001:2022 certified for high data security.
  • +Facilitates creation of true 1:1 multichannel campaigns.
What users flag
  • Pricing details are not available in the provided text.
  • Specific list of third-party integrations is undisclosed.
  • May be overly complex for a very small organization.
  • Support is primarily centralised in Australia and Singapore.
  • No mention of a complimentary free trial or entry plan.

Features

Key features

Distributed Platform Specialisation
The software is uniquely designed for companies with multi-location structures like franchises and local branches.
Unified Local and National Marketing
It seamlessly blends head office's national marketing protocol with local store expertise for personalised messaging.
Consistency and Compliance Assurance
It actively ensures consistency in branding and robust compliance with customer data security standards across all locations.
Taguchi Paths Journey Mapping
Advanced visualisation tools allow users to create clear, custom maps of the entire customer's journey.
Best-in-Class Personalisation
It enables the effortless creation of highly targeted customer segments to facilitate relevant, one-to-one conversations.
Comprehensive Analytics & Insights
The platform provides in-depth understanding of campaign performance beyond simple, basic engagement metrics.

Additional features

Messaging Channels
Includes Email, SMS/MMS, Web messaging, Mobile push notifications, Social audiences, and other Messaging platforms.
Campaign Execution
Allows users to create true 1:1 multi-channel campaigns and leverages automation and integration options.
Content Management
Tools include Intelligent content management, Asset management, and general design capabilities.
Lead Capture
Provides Webforms & landing pages for capturing and engaging new leads and customers.
Personalisation & Targeting
Features include segmentation, targeting, and advanced personalisation for relevant communication.
Customer Journey
Tools Incorporates the Taguchi Paths visualisation tool for mapping out and transforming customer interactions.
Data & Intelligence
Offers Data activation & management, AI & machine learning capabilities, and Insights & analytics.
Group Marketing
Provides specific functionalities for Franchise marketing and distributed distribution of assets.
Security & Compliance
Operates an Information Security Management System compliant with the ISO/IEC 27001:2022 standard.
Professional Services
Comprehensive support is available including Implementation & onboarding, Training, and Strategic navigation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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