About Tap&Go
Tap&Go is a smart transport platform from AC Group that provides an integrated transport solution. It includes Tap&Go Card, Tap&Go App, and Tap&Go Impact to support users in accessing various transport services easily. The platform offers features such as Tap & Go Wifi, Tap & Go Ride, and Tap&Go Green, helping users manage their transport needs efficiently. The Tap&Go Card allows for easy fare payments, while the Tap&Go App provides real-time updates on transport options. Tap&Go Impact focuses on sustainability and community engagement in transport. Key capabilities: Tap&Go Card Tap&Go App Real-time updates Fare management Sustainable transport options Best for: commuters and travelers that need a reliable and efficient transport solution.
The flagship Tap&Go card is the foundation of Rwanda’s cashless public transport system. It is a contactless NFC smart card that has effectively eliminated the use of cash on all Kigali city buses.
Pros & Cons
- +Eliminates fare theft and leakage for bus owners by removing cash from the system.
- +Drastically speeds up boarding times at busy bus stops.
- +Provides a digital log of all travel, helpful for budgeting and route planning.
- −The non-refundable card cost (500Rwf) can be a barrier for the ultra-poor.
- −Occasionally, mobile money top-ups can take a few minutes to reflect on the card.
- −If you have even a few francs less than the fare, the system strictly bars entry.
Features
Key features
- NFC Contactless Payment
- Sub-second transaction time at the bus entrance.
- Intercity Ticketing
- Used for booking and paying for long-distance travel to rural districts.
- Universal Acceptance
- Works across all 20+ bus companies operating in the country.
Additional features
- Agent Network
- Over 1,000 agents across Rwanda for instant card top-ups.
- Mobile Money Top-up
- Integration with MTN and Airtel for remote balance loading.
- Balance Protection
- Funds can be transferred to a new card if the original is lost (via card registration).
- Multi-user Support
- A single card can be used to pay for multiple passengers (e.g., families).
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Tap&Go
Tap&Go is a smart transport platform from AC Group that provides an integrated transport solution. It includes Tap&Go Card, Tap&Go App, and Tap&Go Impact to support users in accessing various transport services easily. The platform offers features such as Tap & Go Wifi, Tap & Go Ride, and Tap&Go Green, helping users manage their transport needs efficiently. The Tap&Go Card allows for easy fare payments, while the Tap&Go App provides real-time updates on transport options. Tap&Go Impact focuses on sustainability and community engagement in transport. Key capabilities: Tap&Go Card Tap&Go App Real-time updates Fare management Sustainable transport options Best for: commuters and travelers that need a reliable and efficient transport solution.
Tap&Go Details
Tap&Go's In-App Market Place
Does Tap&Go have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
KES
Pros & Cons
- Eliminates fare theft and leakage for bus owners by removing cash from the system.
- Drastically speeds up boarding times at busy bus stops.
- Provides a digital log of all travel, helpful for budgeting and route planning.
- The non-refundable card cost (500Rwf) can be a barrier for the ultra-poor.
- Occasionally, mobile money top-ups can take a few minutes to reflect on the card.
- If you have even a few francs less than the fare, the system strictly bars entry.
Tap&Go's Support Options
Tap&Go's Alternatives
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