Tap&Go logo

Tap&Go

by AC Group · Since 2016
No reviews yet
Active1+ countries
Quick facts
VendorAC Group
Year launched2016
StatusActive
Location99 KG 9 Ave, Kigali
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About Tap&Go

Tap&Go is a smart transport platform from AC Group that provides an integrated transport solution. It includes Tap&Go Card, Tap&Go App, and Tap&Go Impact to support users in accessing various transport services easily. The platform offers features such as Tap & Go Wifi, Tap & Go Ride, and Tap&Go Green, helping users manage their transport needs efficiently. The Tap&Go Card allows for easy fare payments, while the Tap&Go App provides real-time updates on transport options. Tap&Go Impact focuses on sustainability and community engagement in transport. Key capabilities: Tap&Go Card Tap&Go App Real-time updates Fare management Sustainable transport options Best for: commuters and travelers that need a reliable and efficient transport solution.

The flagship Tap&Go card is the foundation of Rwanda’s cashless public transport system. It is a contactless NFC smart card that has effectively eliminated the use of cash on all Kigali city buses.

Pros & Cons

What users like
  • +Eliminates fare theft and leakage for bus owners by removing cash from the system.
  • +Drastically speeds up boarding times at busy bus stops.
  • +Provides a digital log of all travel, helpful for budgeting and route planning.
What users flag
  • The non-refundable card cost (500Rwf) can be a barrier for the ultra-poor.
  • Occasionally, mobile money top-ups can take a few minutes to reflect on the card.
  • If you have even a few francs less than the fare, the system strictly bars entry.

Features

Key features

NFC Contactless Payment
Sub-second transaction time at the bus entrance.
Intercity Ticketing
Used for booking and paying for long-distance travel to rural districts.
Universal Acceptance
Works across all 20+ bus companies operating in the country.

Additional features

Agent Network
Over 1,000 agents across Rwanda for instant card top-ups.
Mobile Money Top-up
Integration with MTN and Airtel for remote balance loading.
Balance Protection
Funds can be transferred to a new card if the original is lost (via card registration).
Multi-user Support
A single card can be used to pay for multiple passengers (e.g., families).

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Kenya

Interface languages

English

Billing currencies

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