Tap&Go Ride logo

Tap&Go Ride

by AC Group · Since 2016
No reviews yet
Active1+ countries
Quick facts
VendorAC Group
Year launched2016
StatusActive
Location99 KG 9 Ave, Kigali
Countries served1+
Languages
Integrations
Free tier
Free trial
Contact sales

About Tap&Go Ride

Tap&Go Ride is a transport software/platform from AC Group that provides a smart transportation solution. It combines the Tap&Go Card, Tap&Go App, and Tap&Go Impact to help users access various transport services easily. The platform facilitates convenient payment options and real-time updates to improve the commuting use. Users can check the latest information on public transport schedules and service availability via the app. Key capabilities: Tap&Go Wifi Tap&Go Green Tap&Go Card Tap&Go App Tap&Go Impact Best for: commuters that need a reliable and efficient way to manage their travel needs.

Tap&Go Ride is a ride-hailing extension of the Tap&Go ecosystem, specifically targeting the motorcycle taxi ("Moto") sector in Rwanda. It integrates the hailing experience with the existing Tap&Go payment card.

Pros & Cons

What users like
  • +Solves the constant issue of drivers not having physical change for small bills.
  • +Passengers only ride with registered, trackable drivers, reducing the risk of anonymous street-hailing.
  • +Prevents the "foreigner tax" or price haggling by calculating fares digitally.
What users flag
  • Unlike standard buses, this requires a smartphone to initiate the hail.
  • Not all "independent" moto riders are equipped with NFC terminals.
  • In dense urban neighborhoods, the "pickup pin" can be imprecise.

Features

Key features

Moto-Hailing App
Allows users to call a registered motorcycle taxi to their exact location.
Card-to-Moto Payment
The passenger taps their standard transit card on the driver’s device at the end of the trip.
Safety Verification
Every rider is vetted and tracked via the AC Group central system.

Additional features

Price Transparency
Estimated fares are shown upfront to prevent overcharging.
Trip History
Digital logs of all moto rides for safety and personal expense tracking.
Emergency Button
In-app feature for reporting safety issues in real-time.
Dual Wallet Support
Pay using either your transit card balance or linked Mobile Money.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
Interface languages
1
Billing currencies

Available in

Kenya

Billing currencies

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