About TapTouch POS
A point-of-sale (POS) system for hospitality and retail businesses in Australia and the UK.
Taptouch POS is a comprehensive point-of-sale system designed for the hospitality and retail sectors, primarily serving businesses in Australia and the UK. The platform unifies various operational aspects into a single solution, including order management from multiple channels like dine-in, online, QR codes, and delivery platforms. Key features include integrated payments, inventory and staff management, and robust reporting and analytics. The system also offers marketing tools such as loyalty programs and gift cards to enhance customer retention. Taptouch provides both software and hardware, with a cloud-based architecture that supports multi-location management and an offline mode for operational continuity. Pricing is structured in tiers, including a free plan for small businesses and custom enterprise options. Support is available via phone and email, and the company maintains a detailed online help center.
Pros & Cons
- Offers a free starter plan suitable for small, single-location businesses.
- Provides a comprehensive, all-in-one solution for both hospitality and retail sectors.
- Supports a wide range of ordering channels, including online, QR code, and self-service kiosks.
- Features an offline mode, ensuring business continuity during internet outages.
- Includes built-in loyalty and marketing tools to help businesses retain customers.
- Many advanced features like delivery integration and kitchen displays are optional add-ons, increasing the total cost.
- The company's primary focus appears to be on the Australian and UK markets, which may limit support for other regions.
- Pricing is listed exclusive of GST, requiring calculation for the total cost in Australia.
Features
Key features
Consolidates orders from in-house, online, delivery platforms, QR codes, and kiosks into a single system.
Built-in payment processing that supports multiple methods, including Tap to Pay, without requiring extra terminals.
Tracks stock levels, provides low-stock alerts, facilitates auto-replenishment, and manages suppliers.
Includes features for managing staff schedules, attendance, and performance tracking.
Provides cloud-based dashboards with real-time analytics on sales and operations to inform business decisions.
Built-in tools to create and manage customer loyalty programs, gift cards, and promotions to drive repeat business.
Supports various ordering methods including online ordering, QR code ordering, and self-service kiosks.
Additional features
Streamlines kitchen operations with features like a Kitchen Display System (KDS) and customized ticket printing.
Offers real-time table status tracking, dish progress, and floor plan management for dine-in restaurants.
Centralized management for businesses with multiple stores, including product management, promotions, and reporting.
Ensures the POS system remains operational even without an internet connection.
Provides hardware and software for customer self-service ordering to reduce wait times.
Connects directly with services like Uber Eats and DoorDash for unified order management.
Offers a range of professional POS hardware, including terminals, kiosks, and printers.
Pricing
Monthly plans
- Menu Management
- Dine-In Ordering
- Takeaway & Delivery Ordering
- Embedded Payment
- Customer Management
- Online Ordering
- Mobile Dashboard
Perfect for one-stop family businesses.
Source: vendor pricing page →- All Free Start Plan features
- Combo & Set Menu
- Multi-Menu
- Advance Table Management (Optional)
- Third Party Ordering
- QR Ordering
- Multi-Kitchen Stations
Perfect for QSRs with customisable service modules. Price is + GST.
Source: vendor pricing page →- All Smart Growth Plan features
- Advance Table Management
- Advance QR 3.5
- Advance Discount
- Flex Vouchers
- Gift Cards
- Loyalty Cards
- Access Control
Perfect for dine-in restaurants & Multi Location. Price is + GST.
Source: vendor pricing page →Custom Pricing. Integrate with EFTPOS to reduce costs.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About TapTouch POS
A point-of-sale (POS) system for hospitality and retail businesses in Australia and the UK.
TapTouch POS Details
TapTouch POS's In-App Market Place
Does TapTouch POS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Menu Management
- Dine-In Ordering
- Takeaway & Delivery Ordering
- Embedded Payment
- Customer Management
- Online Ordering
- Mobile Dashboard
Perfect for one-stop family businesses.
Source: vendor pricing page →- All Free Start Plan features
- Combo & Set Menu
- Multi-Menu
- Advance Table Management (Optional)
- Third Party Ordering
- QR Ordering
- Multi-Kitchen Stations
Perfect for QSRs with customisable service modules. Price is + GST.
Source: vendor pricing page →- All Smart Growth Plan features
- Advance Table Management
- Advance QR 3.5
- Advance Discount
- Flex Vouchers
- Gift Cards
- Loyalty Cards
- Access Control
Perfect for dine-in restaurants & Multi Location. Price is + GST.
Source: vendor pricing page →Custom Pricing. Integrate with EFTPOS to reduce costs.
Source: vendor pricing page →Accepted Payment Currencies
AUD
Pros & Cons
- Offers a free starter plan suitable for small, single-location businesses.
- Provides a comprehensive, all-in-one solution for both hospitality and retail sectors.
- Supports a wide range of ordering channels, including online, QR code, and self-service kiosks.
- Features an offline mode, ensuring business continuity during internet outages.
- Includes built-in loyalty and marketing tools to help businesses retain customers.
- Many advanced features like delivery integration and kitchen displays are optional add-ons, increasing the total cost.
- The company's primary focus appears to be on the Australian and UK markets, which may limit support for other regions.
- Pricing is listed exclusive of GST, requiring calculation for the total cost in Australia.
TapTouch POS's Support Options
Email Address
info@taptouchpos.comContact
+61 (3) 8806 1828Documentation
https://taptouchpos.com/help-center/TapTouch POS's Alternatives
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