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Tattle

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Software Status:Active

About Tattle

Tattle is a feedback management software from Tattle that turns guest feedback into actionable insights. It combines contact forms, feedback collection, and review management so users can recover unhappy guests and boost revenue. The software also includes an AI coach and smart insights to help businesses improve their operations. Tattle is designed to connect smoothly with existing tech stack, ensuring an easy rollout and integration. With a focus on increasing guest satisfaction, Tattle is trusted by numerous organizations including Chili. Key capabilities: contact forms feedback collection AI coach smart insights review management Best for: hospitality businesses that need to gather and act on guest feedback effectively.

Tattle Details

Vendor
Tattle
Year Launched
2015
Location
New York, New York 10005, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Restaurant Operators, Franchisees, General Managers, Marketers, Guest Services Teams, Learning & Development Teams, Executive Leadership
Industries Served
Restaurants, Hospitality, Quick-Service Restaurants (QSR), Fast Casual Dining, Coffee Shops, Pizza Chains, Sandwich Shops, Casual Dining, Dispensaries (Cannabis), Food & Beverage Retail
Tags
Customer experience, Feedback management, Data analysis, Sentiment analysis, Reporting, Insights, Customer satisfaction, AI, Clarity AI.

Tattle's In-App Market Place

Does Tattle have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), INR (₹), SGD (S$), HKD (HK$), NOK (kr), KRW (₩), MXN (Mex$), BRL (R$), RUB (₽), ZAR (R).

Pros & Cons

  • Restaurant-Specific AI Coach: Offers highly specialized AI-driven action plans tailored for restaurant operations.
  • Omnichannel & Granular Feedback: Collects detailed feedback from all ordering channels, including item-level insights.
  • Proactive Guest Recovery: Uses AI to address issues and win back guests before public reviews.
  • Centralized Review Management: Streamlines monitoring and responding to reviews across multiple platforms.
  • Niche Focus: Primarily designed for the restaurant and hospitality industry, potentially limiting applicability for other business types.
  • Pricing by Location: Pricing is listed per month per location, which can become substantial for large chains (e.g., $65-$125/month/location).
  • Requires Sufficient Volume: Not recommended for brands with fewer than 10 locations, as its recommendation engine needs enough feedback volume.

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