TBC Compass logo

TBC Compass

by TBC Software · Since N/A
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorTBC Software
Year launchedN/A
StatusActive
Location3410 SW Van Buren St Topeka, KS 66611
Countries servedGlobal
Languages22
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About TBC Compass

TBC Compass by TBC Software is a human service software solution designed to support organizations that deliver community-based, social, and care-focused services.

TBC Compass by TBC Software is a human service software solution designed to support organizations that deliver community-based, social, and care-focused services. The primary purpose of the platform is to centralize client information, streamline case management processes, and support accurate reporting for compliance and funding requirements. Key features typically include client intake, case and service tracking, documentation management, and reporting tools that help organizations monitor outcomes and service effectiveness. Customer support typically includes implementation assistance, user training, documentation, and ongoing technical support. Pricing is generally structured based on organizational size or usage, and while it may represent a significant investment, the depth of human service–specific functionality offers good value for money.

Pros & Cons

Pros
  • Having every single record change saved makes it easy to track a client's progress over several years.
  • The billing module saves a ton of time by pulling data automatically from the Activity Tracker and timeclocks.
  • It handles everything from medical notes to family contacts, making it a true one-stop shop for case workers.
  • The body chart for incident reporting is a clever way to document injuries more accurately than just text.
  • Being web-based means staff can update records from the field without being tied to a specific office desk.
Cons
  • The best features like billing and nursing management are optional modules that likely drive up the total cost.
  • With hundreds of customizable fields and multiple modules, the learning curve for new staff could be quite steep.
  • The interface appears very data-heavy, which might feel clunky or overwhelming for users who aren't tech-savvy.
  • It seems heavily dependent on other TBC products like Activity Tracker to unlock its full automated billing potential.
  • Small organizations might find the sheer amount of tracking and reporting options much more than they actually need.

Features

Key features

Training goals and objectives

This supports full-text development of training benchmarks and measures the percentage of achievement.

Behavior goal tracking

This collects data on the frequency and incidence of specific client behaviors to aid in behavioral therapy.

Client record versionation

The system automatically stores every revision of a client’s record to allow for the instantaneous recall and review of historical plans and services.

Census-based attendance

This allows for a simple record of presence or absence to generate attendance-based billing.

Nursing management

This specialized tool handles daily nursing notes and plan-of-care management based on specific diagnoses.

Additional features

Accident and incident management

This module categorizes and tracks incidents through internal investigations and external reporting.

Billing module

This supports both paper and electronic fee-for-service billing by pulling data from multiple activity sources.

Comprehensive reporting

This engine generates data-driven insights based on the organization’s specific tracking needs.

Client record versionation

The system keeps a permanent log of all historical changes made to a record for audit and review.

Document storage and retrieval

Users can upload, save, and access external digital files directly within the client’s profile.

HIPAA compliance capable

The software is designed with the necessary security standards to handle protected health information legally.

Training and service objective management and tracking

This manages the progress and oversight of specific milestones for both staff and clients.

Individualized plan management and tracking

This provides a structured way to oversee and monitor specific care plans tailored to the individual.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
22
Interface languages
21
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseChineseJapaneseKoreanRussianDutchArabicHindiPolishNorwegianSwedishDanishFinnishTurkishGreekHebrewThai.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇰🇷KRW🇭🇰HKD🇸🇬SGD🇳🇿NZD🇿🇦ZAR🇹🇷TRY🇷🇺RUB

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