TBS CRM logo

TBS CRM

by TechnoBase IT Solutions · Since 2007
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Active1+ countriesCloud
Quick facts
VendorTechnoBase IT Solutions
Year launched2007
StatusActive
Location1st Floor, Plot No 2, Juniper Building, IT Park, S Ambazari Rd, Nagpur, Maharashtra 440022
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About TBS CRM

TBS CRM is a customer relationship management software from TechnoBase IT Solutions that helps businesses manage their interactions with current and potential customers. It includes features such as contact management, sales tracking, and lead generation so users can efficiently oversee their customer dealings and sales processes. TBS CRM enables businesses to maintain accurate records, automate communication, and analyze customer data to improve relationship management. The platform supports integration with various marketing tools, provides customizable dashboards, and enables real-time collaboration among team members. Key capabilities: contact management sales tracking lead generation data analysis reporting tools Best for: sales teams that need to manage customer relationships and sales pipelines effectively.

TBS CRM is a comprehensive customer relationship management software designed to help businesses streamline their sales and marketing efforts. One of its standout features is its customizable dashboard, which allows users to track key metrics and performance indicators at a glance, providing valuable insights for decision-making. The user interface of TBS CRM is intuitive and user-friendly, making it easy for both novice and experienced users to navigate the platform. The clean design and logical layout enhance the overall user experience, ensuring efficiency and productivity. Additionally, the software offers customization options, allowing users to tailor the interface to their specific needs and preferences. Core functionalities that set TBS CRM apart from its competitors include robust contact management features, lead tracking tools, and sales pipeline visualization. These tools enable users to effectively manage customer relationships, track sales opportunities, and optimize the sales process. The software also incorporates automation capabilities, saving time and reducing manual input. In terms of performance, TBS CRM excels in speed and reliability, even when handling large datasets and complex operations.

Pros & Cons

What users like
  • +Comprehensive Feature Set: Offers a wide range of CRM functionalities suitable for various business needs.
  • +AI and Automation: Incorporates advanced technologies for predictive analytics and workflow automation.
  • +Industry Versatility: Serves multiple industries, enhancing its applicability.
  • +Customizable Dashboards: Allows users to tailor dashboards to their specific requirements.
What users flag
  • Limited Geographic Availability: Primarily serves the Indian market; international support is unclear.
  • Lack of Transparent Pricing: Detailed pricing information is not publicly available.
  • Support Details Sparse: Limited information on customer support channels and availability.
  • Training Resources Limited: Training options beyond documentation are not specified.

Features

Key features

AI-Powered Insights
Utilizes predictive analytics to forecast sales trends and customer behaviors.
Sentiment Analysis
Analyzes customer interactions to gauge satisfaction levels.
Advanced Automation
Automates complex workflows, including task creation and email dispatch based on lead stages.

Additional features

Referral Tracking
Monitors and manages customer referrals, helping track how new leads are generated through existing customers or partners.
Mobile Access
Allows users to access CRM functions on mobile devices, enabling on-the-go productivity.
Lead Qualification
Helps evaluate and prioritize leads based on their likelihood to convert, improving sales efficiency.
Contact Database Management
Stores and organizes detailed information about customers, leads, and other contacts.
Sales Pipeline Management
Visualizes and manages the progress of deals through different sales stages.
Territory Management
Assigns and tracks sales activities across different geographical or business regions.
Quotes and Estimates Generation
Enables quick creation of price quotes and estimates to send to prospects.
Customizable Fields
Lets users define custom data fields to tailor the CRM to specific business needs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
15
Billing currencies

Available in

India

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇷🇺RUB🇮🇳INR🇧🇷BRL🇿🇦ZAR🇲🇽MXN

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