TeamViewer logo

TeamViewer

by TeamViewer · Since 2005
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ActiveAvailable globally
Quick facts
VendorTeamViewer
Year launched2005
StatusActive
LocationBahnhofsplatz 2 Göppingen, Baden-Württemberg 73033, DE
Countries servedGlobal
Languages17
Integrations33+
Free tierN/A
Free trialN/A
Contact salesN/A

About TeamViewer

TeamViewer is a remote access software from TeamViewer that facilitates remote control, desktop sharing, and file transfer. It provides features such as unattended access, session recording, and multi-platform support so users can connect to devices from anywhere. suitable for IT support and collaboration, TeamViewer allows users to troubleshoot issues, provide assistance, and share screens easily. The platform supports cross-operating system functionality, enabling connections between Windows, macOS, Linux, and mobile platforms. Key capabilities: remote desktop access file transfer session recording multi-platform support unattended access Best for: IT professionals and support teams that need efficient remote assistance and collaboration tools.

TeamViewer is a comprehensive remote connectivity, endpoint management, and digital employee experience (DEX) platform designed to help organizations shift from reactive IT support to proactive, automated operations. Built for businesses of all sizes—from individual professionals to large global enterprises—TeamViewer enables secure remote access, device management, monitoring, and automation across distributed IT environments. The platform combines trusted remote control technology with AI-powered task automation, endpoint analytics, and augmented reality (AR) workflows under the TeamViewer ONE platform. With real-time visibility into endpoints, historical performance data, and actionable insights across applications, operating systems, security, and networks, IT teams can identify and resolve issues before they impact users. TeamViewer also supports frontline workers through AR-based training and inspection workflows, enhancing productivity in manufacturing and field services. Enterprise-grade security, global compliance certifications, and extensive third-party integrations make TeamViewer suitable for complex and regulated environments. By unifying remote support, DEX, automation, and integrations into a single scalable platform, TeamViewer helps organizations reduce downtime, optimize IT resources, and improve digital workplace efficiency.

Pros & Cons

Pros
  • Highly secure and globally trusted remote access solution for enterprises
  • Strong AI-driven automation and proactive IT capabilities improve efficiency
  • Extensive integrations with enterprise systems enhance workflow connectivity
  • Scalable for individuals, teams, and large enterprise deployments
  • Supports IT, OT, and frontline workforce use cases
Cons
  • Advanced features require higher-tier plans for full functionality
  • Pricing may be high for small or medium-sized teams
  • Initial setup can be complex for large enterprise deployments
  • Some integrations available only as optional add-ons
  • Learning curve required for advanced automation and AI features

Features

Key features

Remote Access & Control

Enables secure remote troubleshooting and device management across platforms.

Digital Employee Experience (DEX)

Monitors endpoint performance and user experience in real time.

AI-Powered Automation

Automates recurring IT tasks and remediation workflows.

Endpoint Management (AEM)

Proactively detects, fixes, and manages endpoint issues.

Augmented Reality Workflows

Supports frontline training, inspections, and remote assistance using AR.

Enterprise-Grade Security

Provides encrypted connections and compliance with global standards.

Scalable ONE Platform

Combines access, monitoring, automation, and integrations in one platform.

Additional features

Unattended Device Access

Manages servers, workstations, and machines remotely.

Attended Remote Support

Instantly supports users on demand.

Real-Time Endpoint Monitoring

Tracks system health and performance metrics.

Historical Analytics & Insights

Analyzes trends across devices and users.

Session Recording & Playback

Supports auditing and compliance needs.

Remote File Transfer & Printing

Enables seamless data handling during sessions.

Mobile Device Support

Extends remote access to smartphones and tablets.

Custom Branding

Allows white-labeling for professional IT services.

Mass Deployment Tools

Simplifies rollout across large device fleets.

Single Sign-On (SSO)

Integrates with enterprise identity providers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
17
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishPortugueseFrenchChinese (Simplified)Chinese (Traditional)JapaneseKoreanThaiVietnameseRussianCzechGermanItalianHungarianPolishTurkish

Billing currencies

🇺🇸USD

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