TecArt logo

TecArt

by TecArt · Since 1999
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Active1+ countriesCloudOn-premise
Quick facts
VendorTecArt
Year launched1999
StatusActive
LocationTecArt GmbH Fischmarkt 5 99084 Erfurt
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About TecArt

TecArt is a business software platform from TecArt that aims to improve business processes and support company growth. It includes CRM Basic, CRM Pro, and CRM Enterprise, offering various features and extensions to help manage customer relationships effectively. By providing tailored solutions for mid-sized businesses, TecArt allows users to adapt the software according to their specific needs. The platform also supports various licensing models and deployment options, making it flexible for diverse operational requirements. Key capabilities: CRM Basic CRM Pro CRM Enterprise Extensions Additional products Best for: mid-sized businesses that need to manage customer relationships and improve operational efficiency.

TecArt is a powerful, integrated CRM and enterprise management platform built in Germany, tailored specifically for medium-sized businesses. It consolidates various core business functions like customer relationship management, project and task management, invoicing, and document handling into a single, easy-to-use system. Its flexible deployment options include public cloud, private cloud, and on-premises hosting, giving organizations full control over their data and infrastructure. With ISO27001 certification, TecArt emphasizes high security and compliance with European data protection standards, making it an ideal solution for companies prioritizing data security. The platform features a modern, user-friendly interface designed to facilitate seamless navigation across its modules, including contacts, activities, projects, and financial tools. It allows customization of dashboards and workflows, enabling users to tailor the system according to their specific operational needs. TecArt’s integration capabilities are extensive; it supports email, document management, ticketing, and API-based third-party connections, ensuring it can be adapted and expanded as a business grows. Flexibility is a key selling point of TecArt.

Pros & Cons

What users like
  • +Comprehensive CRM with wide-ranging features (ticketing, email, invoicing, lead management)
  • +Easy setup and fast deployment
  • +Clear documentation and helpful support for implementation
  • +Cloud-based access allows device independence
  • +Smooth group email and calendar integration
  • +Integration with ActiveSync for mobile sync
  • +Customizable search filters and efficient contact management
  • +Strong data protection compliance (DSGVO/GDPR)
What users flag
  • Task distribution and tracking could be more intuitive
  • Some modules can be complex and require time to learn
  • Manual steps needed for certain email-contact assignments
  • Admin customization can be complicated
  • Occasional usability issues due to browser-based updates
  • TAPI device integration may be challenging

Features

Key features

All-in-One Business Suite
Combines CRM, ERP, project, and invoicing functionalities in one platform for unified management.
Flexible Deployment
Choices between public cloud, private cloud, and on-premises deployment for maximum control and security.
Data Security & Compliance
Fully compliant with ISO27001, ensuring high standards of data protection.
Customizable User Interface
Dashboard can be tailored, and modules enabled based on specific needs.
Workflow Automation
Automates routine tasks such as notifications, document handling, and approvals.
Multi-Channel Communication
Integrates email, ticketing, and communication logs for customer interactions.
Role-Based Access
Granular permission settings for user roles, enhancing security and data privacy.

Additional features

Contacts & Customer Management
Manage and optimize customer data with CRM and document sharing.
Task & Appointment Management
Track deadlines, meetings, and tasks efficiently.
Project & Ticket Management
Organize projects and customer service tickets in structured workflows.
Invoices & Contracts
Automate billing, generate e-invoices, manage contracts with acceptance-ready templates.
Document Management
Secure central repository for company files and correspondence.
Workflows & Automation
Set automatic triggers for tasks like follow-ups and document creation.
Financial & Reporting Tools
Built-in analytics for budgets, sales, and project performances.
Multi-Deployment Options
Public Cloud, Private Cloud, or On-Premises hosting flexibility.
Security & Certifications
ISO27001 certification guarantees data integrity and compliance.
Multi-User & Role Management
Support for multiple users with tailored access rights.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic

EUR 29

Per

EUR 69

Enterprise

EUR 99

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Germany

Interface languages

German

Billing currencies

🇪🇺EUR

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