Tekmetric

Key features

• Shop Management

Tekmetric centralizes all aspects of shop operations, from customer communication and job tracking to inventory and accounting. It’s designed to be an all-in-one platform to streamline operations.

• Job Scheduling & Work Orders

The software includes a visual scheduling tool that helps manage job bookings, technician assignments, and job progress. Work orders can be created and tracked through the platform.

• Inventory Management

Tekmetric offers robust inventory management tools, allowing users to track parts and supplies in real time, set reorder alerts, and maintain accurate stock levels.

• Invoicing & Estimates

Easily create and send professional estimates and invoices to customers. Tekmetric includes customizable templates for quotes, which can be quickly converted into invoices once work is completed.

• Point of Sale (POS)

Tekmetric includes a built-in POS system that supports multiple payment methods, enabling repair shops to manage transactions, payments, and refunds directly within the software.

• Customer Relationship Management (CRM)

The CRM features of Tekmetric help repair shops manage customer interactions, including service history, follow-up reminders, and targeted communication like email and SMS marketing.

• Employee & Technician Management

Tekmetric allows shops to track technician performance, assign tasks, and monitor labor hours. It also enables scheduling and payroll management, simplifying employee oversight.

• Mobile Access

Tekmetric offers a mobile app that lets shop owners and staff manage operations, track jobs, and communicate with customers from anywhere, enhancing flexibility.

• Reporting & Analytics

Tekmetric offers a range of customizable reports to track shop performance, technician productivity, sales data, and customer retention metrics. These reports can be used to drive business decisions and improve efficiency.