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Telephone Management Software

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About Telephone Management Software

Telephone Management Software is a communication platform from Avaya that provides efficient management of telephone systems. It includes features such as call reporting, usage monitoring, and automated billing so users can effectively track and analyze phone usage. This software helps organizations manage costs and enforce policies related to telephone use. Additionally, it allows integration with existing systems, providing a comprehensive view of communication expenses. Key capabilities: call reporting usage monitoring automated billing system integration policy enforcement Best for: businesses that need to manage and analyze telephone communication effectively.

Telephone Management Software Details

Vendor
Avaya
Year Launched
Location
Avaya Headquarters: 350 Mt Kemble Ave, Morristown, NJ 07960, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Italian, Dutch, Chinese, Japanese, Korean
Users
Administrator, IT Manager, Call Center Supervisor, Finance Manager, Customer Service Representative
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Accounting, Telecommunications, Telephone Management, Avaya

Telephone Management Software's In-App Market Place

Does Telephone Management Software have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Provides detailed call tracking and reporting
  • Helps organizations monitor and optimize telephone usage
  • Increases visibility into telephone expenses and usage patterns
  • Enables businesses to identify cost-saving opportunities
  • Facilitates easy integration with existing telephone systems
  • Enhances security by monitoring call activity
  • Offers customizable reporting options for tailored insights
  • Limited reporting options compared to other call accounting software
  • Steep learning curve for new users
  • Expensive licensing fees for additional features
  • Limited integration capabilities with other software systems
  • Lack of mobile app for on-the-go access to call data

Telephone Management Software's Support Options

Telephone Management Software's Alternatives