TerminusCCB logo

TerminusCCB

by Terminus Technologies · Since 2009
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Active1+ countriesCloud
Quick facts
VendorTerminus Technologies
Year launched2009
StatusActive
LocationTerminus Technologies Limited Waikato Innovation Park, 1 Melody Lane, Ruakura, Hamilton 3216, New Zealand
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About TerminusCCB

TerminusCCB is a telecom billing and CRM solution software from Terminus Technologies that supports dairy farm management. It combines features such as Terminus Customer Card & Billings, Farm Builder, and Avenz, so users can manage livestock expenses while ensuring traceability. This platform also aids in the export of livestock with comprehensive tracking capabilities. TerminusCCB is designed to cater to various operators including GSM, CDMA, fixed line operators, and prepaid calling card operators, providing a reliable solution for dairy and livestock businesses. Key capabilities: billing management livestock traceability customer relationship management farm operations multi-operator support Best for: dairy farmers and livestock businesses that need comprehensive management and billing solutions.

TerminusCCB by Terminus is a comprehensive billing and provisioning software designed to streamline and automate the process of managing customer accounts and services. One of its standout features is its ability to handle complex billing scenarios with ease, making it a valuable tool for businesses of all sizes. The user interface of TerminusCCB is clean, intuitive, and easy to navigate. Users can quickly access all the necessary functions and information without getting lost in a sea of menus and options. The design elements are minimalistic yet effective, enhancing the overall user experience and making it a pleasure to work with. What sets TerminusCCB apart from its competitors are its advanced functionalities such as flexible pricing models, customizable plans, and seamless integration with third-party tools. This software enables users to create tailored billing strategies that cater to the unique needs of their customers, giving them a competitive edge in the market. In terms of performance, TerminusCCB shines in speed, efficiency, and reliability.

Pros & Cons

What users like
  • +Streamlined billing process
  • +Automated provisioning of services
  • +Integration with multiple payment gateways
  • +Customizable billing schedules and plans
  • +Real-time monitoring of billing and provisioning activities
What users flag
  • Limited customization options for user interface
  • Steep learning curve for new users
  • Lack of integration capabilities with other software systems
  • Slow response time for customer support

Features

Key features

Customer Relationship Management (CRM)
Manages customer information and interactions, helping businesses provide better customer service and track customer history, preferences, and support cases.
Billing and Invoicing
Automates the creation and management of invoices, including support for complex billing models (usage-based, subscription, tiered, etc.). It ensures accurate billing and supports various payment options.
Payment Processing
Includes functionality for processing customer payments securely, integrating with payment gateways and allowing customers to pay online or via other methods.
Account Management
Handles customer accounts, including service subscription, contract management, usage tracking, and upgrades or downgrades in service plans.
Service Order Management
Allows businesses to track service orders from initiation to completion. This includes service provisioning, activation, and deactivation.

Additional features

Real-time Reporting and Analytics
Provides detailed reports and dashboards on various aspects of customer care and billing, such as payment history, service usage, and customer satisfaction.
Dispute and Issue Resolution
Includes tools for managing customer complaints, disputes, and escalations related to billing errors or service issues.
Multi-Currency and Multi-Language Support
If serving international customers, it likely supports multiple currencies and languages, making it easy for global businesses to manage billing and customer interactions across regions.
Integration with Other Systems
Integrates with other business systems such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) tools, and third-party service providers to provide a seamless workflow.
Automated Communication
Automates notifications and communication with customers, such as payment reminders, service updates, and promotions via email, SMS, or in-app messages.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

New Zealand

Interface languages

English

Billing currencies

🇳🇿NZD

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