About TextUs
TextUs is a dedicated business SMS and two‑way messaging platform designed to help companies connect with customers, leads, candidates, and employees through real‑time text conversations.
TextUs Details
Vendor
TextUs
Year Launched
2013
Location
1312 17th Street, #1205 Denver, CO 80202, USA
Deployment
cloud, web browser
Training Options
documentation, videos, live online, demo, account manager
Countries Served
All Countries
Languages
English
Users
Workforce managers, HR departments, Customer success teams, Recruiters, Marketing teams, Sales teams
Industries Served
Financial Services, Healthcare, Customer Success, Sales & Marketing, Staffing & Recruiting, Retail
Tags
Internal Communications, SMS Marketing, Text Messaging, Customer Engagement, Mobile Marketing, Automation, Employee Communication, Business Communication, Textual Analytics, Customer Relationship Management
TextUs's In-App Market Place
Does TextUs have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- Integrates seamlessly with major CRMs and ATS systems to streamline workflows effectively.
- Provides real-time chat and 2-way messaging for instant feedback and engagement tracking.
- Offers customizable message templates to maintain consistent branding across campaigns.
- Supports bulk texting campaigns to multiple recipients simultaneously with high reliability.
- Enables fast and efficient 1:1 SMS communication with leads, customers, and employees easily.
- Can be challenging to organize and segment contacts efficiently for targeted messaging.
- Occasional delivery delays in SMS messages can impact time-sensitive communications.
- Limited features compared to some competitors for advanced marketing automation and workflows.
- Recent updates may feel less intuitive, requiring adaptation from existing users repeatedly.
- Occasionally buggy and slow when managing large contact lists or campaign scheduling tasks.