TextUs logo

TextUs

by TextUs · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorTextUs
Year launched2013
StatusActive
Location1312 17th Street, #1205 Denver, CO 80202, USA
Countries servedGlobal
Languages1
Integrations14+
Free tierNO
Free trialNO
Contact salesYES

About TextUs

TextUs is a dedicated business SMS and two‑way messaging platform designed to help companies connect with customers, leads, candidates, and employees through real‑time text conversations.

TextUs is a dedicated business SMS and two‑way messaging platform designed to help companies connect with customers, leads, candidates, and employees through real‑time text conversations. The software emphasizes high engagement rates with modern audiences — highlighting open rates far above traditional email outreach. It supports automated messaging, bulk campaigns, and shared inboxes that centralize team communication, making it suitable for sales, marketing, recruiting, and customer success teams. One strong advantage of TextUs is its integration capabilities with popular CRMs and applicant tracking systems, allowing contact data to sync automatically and conversations to be logged without manual work. The platform also offers reporting and analytic tools to measure message performance and workflow effectiveness. Pricing starts with tiered subscription plans, reflecting seats and messaging credits, making it adaptable for small teams as well as larger organizations. While highly functional for SMS outreach, TextUs primarily delivers text‑centric communication rather than a full multi‑channel marketing suite. However, its focus on SMS performance makes it especially valuable for teams that depend on rapid, personal communication to drive conversions and operational outcomes.

Pros & Cons

Pros
  • Integrates seamlessly with major CRMs and ATS systems to streamline workflows effectively.
  • Provides real-time chat and 2-way messaging for instant feedback and engagement tracking.
  • Offers customizable message templates to maintain consistent branding across campaigns.
  • Supports bulk texting campaigns to multiple recipients simultaneously with high reliability.
  • Enables fast and efficient 1:1 SMS communication with leads, customers, and employees easily.
Cons
  • Can be challenging to organize and segment contacts efficiently for targeted messaging.
  • Occasional delivery delays in SMS messages can impact time-sensitive communications.
  • Limited features compared to some competitors for advanced marketing automation and workflows.
  • Recent updates may feel less intuitive, requiring adaptation from existing users repeatedly.
  • Occasionally buggy and slow when managing large contact lists or campaign scheduling tasks.

Features

Key features

Dedicated business numbers

Use or port business phone numbers

Analytics & reporting

Track delivery, open, and response metrics

Shared inbox

Centralized team messaging and assignment

CRM & ATS integrations

Sync contacts and log conversations

Automated messaging

Schedule and trigger follow‑ups, drip sequences

Two‑way SMS messaging

Enables real‑time conversations with contacts

Bulk SMS campaigns

Send mass messages to audiences at scale

Additional features

Templates

Pre‑built message templates

Opt‑out compliance

Automatic unsubscribe handling

Message scheduling

Timed sends and follow‑ups

Contact import

Add contacts from systems and spreadsheets

Developer API

Integration and custom workflows

Analytics dashboard

Performance measurement and reporting

Shared inbox

Organized team response workspace

Bulk messaging

Targeted group text sends

Two‑way SMS messaging

Real‑time replies and conversations

CRM/ATS sync

Integrates data and logs with core systems

Automated campaign workflows

Sequence messaging automation

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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