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The Ambulance Manager

by EDImis · Since N/A
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorEDImis
Year launchedN/A
StatusActive
LocationZOLL Data Systems 11802 Ridge Parkway Suite 400 Broomfield, CO 80021
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About The Ambulance Manager

The Ambulance Manager is a management software from EDImis that is designed for ambulance services. It provides features such as scheduling, resource allocation, and incident reporting so that organizations can effectively manage their operations. The software allows users to track real-time data, improve response times, and maintain accurate records of incidents and resources. With its user-friendly interface, it supports efficient communication between dispatch and field staff. Key capabilities: scheduling resource management incident reporting communication tools data tracking Best for: ambulance service providers that need to manage operational logistics and improve response efficiency.

The Ambulance Manager by Edimis is an EMS-focused fleet and operations management platform built to streamline ambulance dispatch, crew rostering, vehicle maintenance, and clinical incident documentation. Its primary purpose is to centralize operational control for ambulance services and private EMS providers, offering features such as real-time vehicle tracking, shift and rota management, electronic patient care records (ePCR) capture, incident logging, and maintenance scheduling—designed to reduce response times, improve record accuracy, and maintain vehicle readiness. The user interface is organised around operational dashboards that present live status of units, pending incidents, and crew availability. Dispatch screens prioritize clarity: map-based vehicle locations, colour-coded status indicators, and quick-action buttons for assigning or diverting units. Administrative modules use tabular views and forms for rostering, compliance checks, and maintenance logs. Overall the UI favors functional clarity over cosmetic flourishes, which helps dispatchers and operations managers act quickly with minimal training. Functionality covers the full EMS lifecycle: computer-aided dispatch (CAD)-style tasking, mobile ePCR forms for clinicians, automated alerts for overdue maintenance or licence expiries, and audit-ready incident histories.

Pros & Cons

Pros
  • It is specialized, dedicated software that simplifies the complex, unique requirements of ambulance billing.
  • Direct Medicare filing eliminates clearing house costs and streamlines a major portion of claims submission.
  • Automated claim re-filing and secondary claims reduce manual follow-up work, improving revenue collection efficiency.
  • The system provides full-screen account history and reporting, offering great visibility into financial and claims data.
  • HIPAA compliance and over 800 commercial carrier connections ensure broad and secure electronic claims coverage.
Cons
  • Its specialization for ambulance services may make it unsuitable for non-EMS medical billing practices.
  • Key features like automated Medicare payment posting are optional, suggesting an increased potential total cost.
  • The software may require user training to master the specific two-window interface for posting runs and attachments.
  • Being dedicated software, it might lack the full suite of practice management tools a general medical office requires.
  • The simplicity of the three-step process may oversimplify the occasional need for more complex billing workflows.

Features

Key features

Dedicated Ambulance Software

It is exclusively designed for ambulance claims, ensuring all specific data required for those claims is accurately presented in intuitive windows.

Direct Medicare Filing

It allows electronic filing of Medicare claims directly, bypassing the need for a third-party clearing house, which eliminates clearing house fees and hassles.

True HIPAA Compliant Claims

The software generates claims that fully comply with HIPAA standards and include all necessary ambulance-specific data for proper submission.

Simplified Three-Step Filing

The process for filing a run is condensed into three quick steps: patient registration, run posting/charge entry, and electronic/print filing, improving staff efficiency.

Automated Secondary Claims Filing

Upon primary payment processing, the system automatically files secondary claims, reducing manual workload and speeding up the collection cycle.

Additional features

True HIPAA compliant claims that include all Ambulance specific data

Generates electronic claims that meet all federal security and privacy standards and contain all the specific details needed for ambulance services.

Direct filing of Medicare Claims - No Clearing House hassles... No clearing house fees

Enables submission of Medicare claims straight to the payer without involving an intermediary clearing house, saving time and money.

Electronic claims processing to more than 800 participating commercial carriers via the Emdeon network

Allows for digital submission of claims to a large number of commercial insurance providers through the Emdeon health information network.

Full patient demographic tracking

Manages and maintains complete personal and contact information for all patients.

Simplified Charge Entry processes

Provides an easy-to-use method for recording and posting service charges for each ambulance run.

Payment processing, with automated filing of secondary claims

Handles the recording of incoming payments and automatically prepares and submits claims to secondary insurance.

Full financial reporting module, including export of financial and demographic data to Microsoft Access

Offers comprehensive reports on financial performance and allows data to be moved to Microsoft Access for further analysis.

Accounts Receivable tracking and reporting both patient due and insurance pending

Monitors and reports on all outstanding balances, differentiating between amounts owed by the patient and amounts pending from insurance carriers.

Automatic re-filing of unpaid claims at 60 and 90-day intervals

Automatically resubmits claims that have not been paid after 60 and 90 days, ensuring consistent follow-up for collections.

Patient Statements can be sent electronically or printed in house - 3 standard forms are available

Allows patient bills to be distributed digitally or printed on-site, offering a choice of three standard statement formats.

Complete account history on a single screen including the run history, claims filings, and payment history

Displays a comprehensive, consolidated view of all historical activity for a patient's account on one screen.

Unlimited patient memo for tracking collections and claims processing details

Provides a flexible space to record extensive notes related to collections efforts and claim management.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
10
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇷🇺RUB

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