About The Cobalt Company
Cobalt is a CRM software from The Cobalt Company that helps associations, certification organizations, and businesses find hidden value in their customer data through tailored solutions. It combines membership management, engagement tracking, eCommerce capabilities, subscription services, and certification software so organizations can maximize their technology investment. By providing tools designed for membership and credentialing experts, Cobalt facilitates meaningful partnerships and aids in driving success. The platform also supports keeping users informed with relevant industry news and notes. Key capabilities: membership management engagement tracking eCommerce capabilities subscription services certification management Best for: associations and certification organizations that need tailored CRM solutions for better customer data utilization.
The Cobalt Company, a customer relationship management (CRM) solution built on Microsoft Dynamics 365 and the Power Platform, is a powerful tool tailored for associations, certification and accreditation bodies, and small businesses. It offers pre-built modules and development services to customize the CRM to meet specific organizational needs. Leveraging the familiar Microsoft Dynamics 365 platform, The Cobalt Company provides a user-friendly interface that is intuitive and adaptable. The software boasts a wide range of functionalities, including contact management, lead nurturing, opportunity management, sales pipeline management, and reporting. For associations, it offers membership management features, while for certification bodies, it provides certification management capabilities. Additionally, The Cobalt Company offers functionalities specifically designed for small businesses. The integration with Microsoft Power Platform allows users to leverage Power Automate for workflow automation and Power BI for advanced reporting and data analysis. While specific performance and reliability data are limited, the underlying Microsoft Dynamics 365 platform is known for its scalability and robust infrastructure. This suggests that The Cobalt Company can handle large data sets and complex tasks efficiently.
Pros & Cons
- +Deep integration with Microsoft Dynamics 365.
- +Industry-specific modules for associations, certification bodies, and small businesses.
- +Comprehensive support services for CRM and AMS implementations.
- +Flexible customization options for different industries.
- +Cloud migration expertise ensures security and performance.
- −Complexity in implementation due to customization.
- −Dependency on Microsoft ecosystem.
- −Long implementation timelines for custom solutions.
- −Limited information available on pricing
- −May require ongoing support contracts for maintenance.
Features
Key features
- 1. Microsoft Dynamics 365 Integration
- Uses the Dynamics 365 platform for robust CRM capabilities.
- 2. Association & Membership Management
- Tailored for associations to manage members, certification, events, and more.
- 3. Cloud Migrations
- Secure migrations to the cloud for better performance and scalability.
- 4. Custom Solutions
- Flexible modules tailored to different industries.
- 5. Support & Managed Services
- Offers ongoing support for AMS and CRM implementations.
Additional features
- 1. Engagement Tracking
- Track member or customer interactions.
- 2. eCommerce
- Integrated solutions for managing transactions.
- 3. Membership Management
- Manage memberships and subscriptions.
- 4. Certification
- Track certifications and accreditations.
- 5. Event Management
- Tools to manage and track events.
- 6. Portals
- Customer or member portals for self-service.
- 7. Implementations
- Custom CRM and AMS implementations.
- 8. Support & Managed Services
- Dedicated CRM support teams.
- 9. Licensing
- Microsoft Dynamics 365 licensing support.
- 10. Project Rescues
- Rescue CRM/AMS projects that are underperforming.
- 11. Custom Dashboards
- Create tailored dashboards for certifications or other metrics.
- 12. Transparent Contracts
- Offers clear and upfront contracts.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About The Cobalt Company
Cobalt is a CRM software from The Cobalt Company that helps associations, certification organizations, and businesses find hidden value in their customer data through tailored solutions. It combines membership management, engagement tracking, eCommerce capabilities, subscription services, and certification software so organizations can maximize their technology investment. By providing tools designed for membership and credentialing experts, Cobalt facilitates meaningful partnerships and aids in driving success. The platform also supports keeping users informed with relevant industry news and notes. Key capabilities: membership management engagement tracking eCommerce capabilities subscription services certification management Best for: associations and certification organizations that need tailored CRM solutions for better customer data utilization.
The Cobalt Company Details
The Cobalt Company's In-App Market Place
Does The Cobalt Company have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), CHF (CHF), JPY (¥), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- Deep integration with Microsoft Dynamics 365.
- Industry-specific modules for associations, certification bodies, and small businesses.
- Comprehensive support services for CRM and AMS implementations.
- Flexible customization options for different industries.
- Cloud migration expertise ensures security and performance.
- Complexity in implementation due to customization.
- Dependency on Microsoft ecosystem.
- Long implementation timelines for custom solutions.
- Limited information available on pricing
- May require ongoing support contracts for maintenance.
The Cobalt Company's Support Options
Email Address
sales@cobalt.netThe Cobalt Company's Alternatives
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