The Missing Link logo

The Missing Link

by The Missing Link · Since 1997
No reviews yet
Active1+ countriesCloud
Quick facts
VendorThe Missing Link
Year launched1997
StatusActive
Location9 - 11 Dickson Ave, Artarmon NSW 2064, Australia
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About The Missing Link

The Missing Link is an IT consulting and support services platform from The Missing Link that helps realize the potential of technology for the business. It combines client portal, remote support, and governance, risk and compliance so users can effectively manage the IT infrastructure. The Missing Link specializes in cybersecurity, cloud services, and AI & automation, offering expertise to support the business needs. Their team is known for its strong record and client satisfaction. Key capabilities: client portal remote support governance risk compliance 1300 865 000 support Best for: businesses that need expert IT consulting and support services to achieve their technology goals.

The Missing Link is an innovative augmented reality (AR) platform developed to enhance business and operational processes through immersive technology. Unlike conventional B2B tools focused on data exchange, The Missing Link leverages AR to visualize complex data, streamline collaboration, and enhance productivity. Its applications span diverse sectors—from retail and real estate to training and logistics—providing a unique advantage by enabling users to engage with digital content in real-world contexts. The platform offers robust capabilities such as EDI processing, data visualization, seamless integration, and error-handling functionalities that support interactive and dynamic business solutions. The Missing Link’s user interface is designed for intuitive interaction, making it accessible even for users unfamiliar with augmented reality. The interface prioritizes simplicity and functionality, allowing users to easily engage with AR environments, configure settings, and manage AR assets. Its straightforward navigation enables users to transition smoothly between viewing and controlling data within their augmented spaces, offering flexibility for both technical and non-technical users. This user-centric approach enhances usability, particularly for organizations implementing AR for the first time.

Pros & Cons

What users like
  • +• Comprehensive Service Offering: Provides a wide range of IT services, including IT & Cloud, Cybersecurity, and Automation, catering to diverse business needs.
  • +• Experienced Team: Boasts a highly skilled team with expertise in various IT domains, ensuring quality solutions and support.
  • +• Strong Customer Focus: Prioritizes customer satisfaction, as evidenced by high client satisfaction ratings.
  • +• Global Reach: Operates in both Australia and the UK, serving a global clientele.
  • +• Innovative Solutions: Offers cutting-edge solutions like SmartCLOUD and SmartPROTECT to address evolving IT challenges.
  • +• Strong Leadership: Led by experienced industry professionals who guide the company's strategic direction.
What users flag
  • • Dependency on Provider: Relying heavily on an external provider for IT services can increase dependency and potential risks if the service is not delivered as expected.
  • • Scalability: As a business grows, ensuring that the provider can scale their services to meet increasing demands may be a concern.
  • • Vendor Lock-In: Long-term contracts or complex service agreements could lead to vendor lock-in, limiting flexibility in future IT decisions.
  • • Potential for Human Error: Despite having a skilled team, there's always a risk of human error, which could impact service delivery.

Features

Key features

• IT & Cloud Services
Provides a range of IT infrastructure and cloud solutions, including planning, management, upgrades, and new implementations.
• Cyber Security Services
Offers cybersecurity solutions to protect businesses from cyber threats, including security assessments, threat detection, and incident response.
• Automation Services
Leverages robotic process automation (RPA) to automate tasks, improve efficiency, and increase productivity.
• Managed IT Services
Provides comprehensive managed IT services, including network management, security, and help desk support.
• IT Consulting Services
Offers expert IT consulting services to help businesses make informed decisions about their technology investments.

Additional features

• Cloud Security Services
Provides cloud security solutions to protect cloud-based applications and data.
• SmartCLOUD
A cloud-based solution that provides businesses with a range of IT services, including infrastructure as a service (IaaS) and software as a service (SaaS).
• SmartPROTECT
A cybersecurity solution that provides businesses with advanced threat protection and detection capabilities.
• Application Security
Offers application security services to protect web applications from attacks.
• RPA
Provides robotic process automation services to automate business processes.
• Managed Detection
Provides managed detection and response services to identify and respond to cyber threats.
• Managed IT Sydney and Melbourne
Offers managed IT services to businesses in Sydney and Melbourne.
• Customer Support
Provides excellent customer support through various channels, including phone, email, and online chat.
• Strong Leadership Team
Led by experienced industry professionals who guide the company's strategic direction.
• Experienced Team
Employs a highly skilled team of IT specialists with expertise in cybersecurity, IT infrastructure, cloud, and RPA.
• Strong Customer Focus
Committed to delivering high-quality solutions and services that exceed customer expectations.
• Industry Recognition
Has won numerous awards and recognitions for its innovative solutions and services.
• Global Reach
Operates in both Australia and the UK.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
15
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇭🇰HKD🇳🇴NOK🇲🇽MXN

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