The People Experience Hub logo

The People Experience Hub

by The People Experience Hub · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorThe People Experience Hub
Year launched2018
StatusActive
Location33 Marefair, Northampton, England GB
Countries servedGlobal
Languages9
Integrations12+
Free tier
Free trial
Contact salesYES

About The People Experience Hub

The People use Hub is a software platform from The People use Hub that focuses on improving workplace culture through impactful employee surveys. It combines employee listening capabilities, performance insights, and action-oriented reports so organizations can understand their team's thoughts and feelings. This understanding fosters a healthier, high-performing workplace environment. The platform supports various features such as team engagement analysis, user-friendly survey tools, and customizable reporting options. Additional resources include case studies and team values to guide strategic decisions. Key capabilities: employee surveys performance insights team engagement analysis reporting tools customizable surveys Best for: organizations that need to gauge employee sentiment and improve workplace culture.

The People Experience Hub (TPEH) is a comprehensive employee listening platform designed to help organizations understand, measure, and enhance their people experience through meaningful data and insights. It stands out as more than just a survey tool, positioning itself as a strategic partner that combines people science with technology to drive cultural and organizational improvement. The platform’s survey toolkit covers a range of feedback types—engagement, pulse, and wellbeing—supported by its proprietary Px3 framework, which dissects employee experience into the perceived environment, the felt experience, and people outcomes. This structured approach allows organizations to identify not just what employees think, but also how they feel and why those feelings impact outcomes like retention and engagement. TPEH’s interface is clean, intuitive, and inclusive, offering accessibility features such as dyslexia-friendly fonts, color-blind friendly visualizations, and multi-language support, making it easy for employees across different roles and backgrounds to participate. Features like the Moments tool allow continuous and automated listening at key employee lifecycle points, such as onboarding or exit, ensuring feedback remains timely and relevant without overwhelming users.

Pros & Cons

What users like
  • +The platform offers a comprehensive and flexible survey toolkit that covers all employee listening needs in one place.
  • +It emphasizes a human-first approach supported by technology, which can foster trust and engagement among users.
  • +Px3™, the proprietary people science framework, provides actionable insights that link employee perceptions to outcomes like engagement and wellbeing.
  • +The service includes dedicated support from Client Success Managers and People Scientists, ensuring expert guidance throughout the survey process.
  • +The platform is certified B Corp, Cyber Essentials, and ISO 270001, indicating strong ethical and data security standards.
What users flag
  • The visual repetition of partner logos may enhance brand association but could also appear cluttered or redundant.
  • The site’s layout and content are heavily promotional, which might overwhelm users seeking straightforward information.
  • The consent button is mentioned but not clearly visible or explained, which could raise concerns about data transparency and user control.

Features

Key features

Px3™ - People Science Framework
A unique framework for designing and analyzing surveys, providing crystal clear, actionable insights across three levels: The Perceived Environment, The Felt Experience, and People Outcomes.
Moments™ - Full Lifecycle Listening
A revolutionary approach to continuous, automated, and personalized listening that measures key experiences across the full employee lifecycle without survey fatigue.
Comprehensive Survey Toolkit
A flexible, accessible, and secure platform that houses all employee survey needs, including Employee Engagement, Pulse, and Wellbeing Surveys.
Human-First Client Support
Combines technology with dedicated human expertise from a Client Success Manager, People Scientists, and Client Operations team to ensure survey success and meaningful change.
Dashboards & Analytics
Provides the necessary tools for robust, reliable, and insightful data analysis, enabling meaningful application and real change within an organization.
Action Planning
Offers a feature to translate insights derived from the surveys and analysis into structured and meaningful plans for creating organizational change.

Additional features

Employee Surveys
The core function, allowing organizations to give their people a voice and understand how they think and feel.
Survey Toolkit
A comprehensive and flexible set of tools for all employee survey needs on one accessible and secure platform.
Employee Engagement Surveys
Specific surveys designed to measure and improve employee engagement.
Moments
A method for personalized, continuous, automated listening across the full employee lifecycle.
Pulse Surveys
Short, frequent surveys used to take a quick measure of employee sentiment.
Wellbeing Surveys
Specific surveys focused on measuring and improving employee wellbeing.
Always-on Feedback
A feature for continuous collection of employee feedback.
Dashboards & Analytics
Tools providing robust, insightful data for understanding people's feelings and thoughts.
Action Planning
A feature that guides users in creating meaningful change based on survey insights.
Integrations
The ability to connect with other tools or systems.
Features & Functionality
General term covering the platform's overall capabilities.
Client Success Management
Dedicated support from a Client Success Manager to guide clients through their journey.
People Scientists Expertise
Professional people science input for survey design and analysis.
Client Operations Support
A team dedicated to supporting users of the platform.
Px3™
The unique people science framework for survey design, analysis, and predicting outcomes.
The Perceived Environment
The first level of the Px3™ framework that measures external factors.
The Felt Experience
The second level of the Px3™ framework that measures internal, emotional factors.
People Outcomes
The third level of the Px3™ framework that predicts metrics like engagement and performance.
Customizable Surveys
The ability to personalize survey questions and design.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
5
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianDutchJapaneseChinese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD

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