The SmartIntegration Platform for CRM logo

The SmartIntegration Platform for CRM

by Integration Technologies · Since 2003
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ActiveAvailable globallyCloud
Quick facts
VendorIntegration Technologies
Year launched2003
StatusActive
Location16 Saybrook Rd, Floor 2, Essex, Connecticut 06409, US
Countries servedGlobal
Languages12
Integrations8+
Free tier
Free trial
Contact salesYES

About The SmartIntegration Platform for CRM

The SmartIntegration Platform for CRM is a software solution from Integration Technologies that supports the integration of multiple customer relationship management systems. It combines data synchronization, API management, and workflow automation so businesses can manage customer data efficiently. The platform enables users to connect disparate systems, automate routine tasks, and ensure data consistency across platforms. With SmartIntegration, organizations can simplify their CRM efforts, reducing manual intervention and improving overall data accuracy. Key capabilities: data synchronization API management workflow automation dashboard reporting user-friendly interface Best for: businesses that need to connect various CRM systems for improved customer insights and operational efficiency.

The SmartIntegration Platform for CRM by Integration Technologies is a comprehensive and adaptable integration solution designed to connect CRM systems with critical business applications such as ERP, accounting, e-commerce, and payment processing platforms. Its primary purpose is to streamline and automate the flow of data between disparate systems, reducing the need for manual data entry, eliminating redundancies, and improving operational efficiency. Built to support complex business environments, this platform is particularly valuable for small to enterprise-level businesses, B2B clients, financial professionals, and even government organizations seeking seamless data synchronization across cloud and on-premise applications. Key features include customizable integration templates, workflow automation, real-time data processing, and extensive support for financial, operational, and CRM applications. The user interface of the SmartIntegration Platform is designed with functionality over flashiness in mind. While it may not feature the most modern aesthetic compared to consumer-oriented tools, it offers a clean and structured layout that prioritizes clarity and ease of navigation for business users and developers. Dashboards are customizable and provide real-time visibility into integration status, system logs, and data synchronization metrics.

Pros & Cons

What users like
  • +Comprehensive Integration Platform: Offers a wide range of integration capabilities for various systems and data types.
  • +Real-Time Integration: Ensures up-to-date data across connected applications.
  • +Configurable Solutions: Tailors integrations to specific business needs.
  • +Strong Financial & Payment Focus: Provides robust integration with financial applications and numerous payment gateways.
  • +Multi-Cloud Integration: Connects cloud-based and on-premises systems, as well as different cloud platforms.
  • +Scalable SaaS Platform: Cloud-based delivery offers flexibility and avoids infrastructure management.
  • +Pre-built Smart Solutions: Accelerates integration for common applications.
What users flag
  • Potential Complexity: The vast array of integration options might be complex to navigate and configure initially.
  • CRM Integration is the Focus: While it integrates with CRMs, it doesn't appear to be a full-fledged CRM itself.
  • Information Overload: The extensive list of features might be overwhelming for users just looking for basic CRM functionality.
  • Pricing Not Immediately Visible: The cost of the platform and its various solutions is not readily available on the landing page.

Features

Key features

SmartIntegration Platform
A comprehensive SaaS platform for connecting and integrating various business assets.
Real-Time Integration
Enables immediate data and information sharing across systems.
Configurable Solutions
Tailored integration solutions based on specific customer requirements.
Hub and Spoke Model
Centralized integration approach for connecting multiple applications.
Financial Application Integration
Seamless connectivity with accounting software like QuickBooks, Sage, MS Dynamics, and Oracle.
Payment Gateway Integration
Integration with over 48 merchant service providers for real-time, scheduled, and recurring payments.
Customer Portal Integration
Enables integration with self-service customer portals.
eCommerce Integration
Connects CRM with online sales platforms.
ERP Integration
Integrates with Enterprise Resource Planning systems.
Web Service Integration
Connects with various web-based services.
Database Integration
Integrates with different types of databases.
Multi-Cloud Integration
Connects cloud-based applications with on-premises systems and other clouds.
Automated Invoicing
Automates the invoicing process within CRM or financial applications.
Real-time Analytics and Dashboards
Provides up-to-date insights within the CRM.

Additional features

SmartIntegration Platform
A comprehensive, cloud-based (SaaS) environment designed as the central hub for all your integration needs, offering tools and infrastructure to connect diverse systems.
SaaS Integration Platform
Delivered as a subscription-based service, providing accessibility and scalability without the need for on-premises hardware management.
Integration Server
The core technology within the platform responsible for facilitating the communication and data exchange between connected applications and systems.
Real-Time Integration
Ensures that data changes in one system are reflected almost instantaneously in connected systems, providing up-to-date information across your enterprise.
Configurable Solutions
Offers a flexible framework that allows users to define and customize integration workflows and data mappings to match their specific business processes.
Smart Solutions®
Pre-built integration templates and connectors designed to accelerate the integration process for common business applications and scenarios.
Integrate Enterprise Systems
Connects core business applications such as CRM, ERP, and supply chain management systems to ensure data consistency and process automation.
Integrate Legacy Applications
Enables integration with older, existing software that may not have modern APIs, allowing them to participate in integrated workflows.
Integrate Databases
Connects to various database systems (SQL, NoSQL, cloud-based) to extract, transform, and load data for reporting, synchronization, or other purposes.
Integrate Files
Facilitates the transfer and processing of data stored in various file formats (CSV, Excel, XML, JSON) between different systems.
Integrate Content
Enables the sharing and synchronization of documents, media, and other digital assets across connected platforms.
Integrate Web Services
Connects to applications and services that expose their functionality through APIs (SOAP, REST) to automate processes and exchange data.
Build Integration Solutions
Provides tools and a development environment for creating custom integration workflows and data transformations.
Deploy Integration Solutions
Offers mechanisms for deploying and activating created integration workflows within the platform.
Maintain Integration Solutions
Includes features for monitoring, managing, and updating existing integrations to ensure they continue to function correctly.
Fast Deployment
Designed for rapid implementation, allowing businesses to quickly establish integrations and realize their benefits.
Affordable Solutions
Aimed at providing cost-effective integration options, particularly for mid-market and non-profit organizations.
Tailored Solutions
Emphasizes the ability to customize integrations to meet the unique and specific requirements of each customer's business.
Rapid ROI
Focused on delivering quick returns on investment by streamlining processes and improving data flow.
Business-to-Business (B2B) Connectivity
Facilitates integration with external partners, suppliers, and customers for seamless data exchange in business transactions.
Business-to-Consumer (B2C) Connectivity
Enables integration with customer-facing applications and platforms, such as e-commerce sites and customer portals.
Business Process Optimization
Helps to automate and streamline business workflows by connecting different applications and data sources.
Application Integration
The core capability of connecting various software applications to work together seamlessly.
CRM Integration Capabilities
Specifically designed to connect CRM systems with other critical business applications.
Financial Application Integration
Provides pre-built connectors and templates for integrating with popular accounting and finance software.
ACH/CC Payment Gateway Integration
Enables the processing of electronic payments (Automated Clearing House and Credit Card) through integrated payment gateways.
Customer Portal Integration
Allows for the connection of CRM with self-service portals where customers can manage their accounts, view information, and make payments.
eCommerce Integration
Connects CRM with online storefronts to synchronize customer data, order information, and inventory levels.
ERP Integration
Facilitates the flow of data between CRM and Enterprise Resource Planning systems for a unified view of business operations.
Web Service Integration
(Repeated for emphasis) Connects with various web-based services using APIs.
Database Integration
(Repeated for emphasis) Connects to different types of databases.
Hub/Spoke Model
A centralized integration architecture where InterWeave+ acts as the central hub connecting various "spoke" applications.
Object Level Configuration
Allows users to define which specific data objects (e.g., accounts, contacts, orders) are synchronized between systems.
Field Level Configuration
Provides granular control over which specific data fields within those objects are mapped and transferred between applications.
Financial Application Integration Cloud
The cloud-based environment within InterWeave+ dedicated to financial system integrations.
Integration with QuickBooks
Specific pre-built connectors and workflows for integrating with Intuit QuickBooks accounting software.
Integration with Sage/MAS Line
Specific pre-built connectors and workflows for integrating with Sage accounting software products (e.g., Sage 100, Sage 200).
Integration with MS Dynamics
Specific pre-built connectors and workflows for integrating with Microsoft Dynamics 365 and other Dynamics products.
Integration with Oracle
Specific pre-built connectors and workflows for integrating with Oracle's suite of enterprise applications.
Integration with over 48 Merchant Services Providers
A wide range of pre-built connections to various payment processing platforms.
Real-Time Payments
Enables immediate processing of payments within the integrated CRM or financial system.
Scheduled Payments
Allows for setting up payments to be processed automatically on a future date.
Recurring Payments
Supports the automation of regular, subscription-based payments.
Internal Payment Processing in CRM
Enables payment processing directly within the CRM interface through integrated gateways.
Payment Cloud Processing
Leverages cloud-based infrastructure for secure and scalable payment processing.
Payment Processing Solutions
A suite of features and integrations focused on managing customer payments.
Innovative Payment Processing
Emphasizes modern and efficient payment processing technologies.
Secure Payment Processing
Built with security measures to protect sensitive payment data.
Integrated Payment Processing
Payment functionality embedded directly within the CRM and financial applications.
Award-Winning Integrated Merchant Service Providers
Partners with reputable and recognized payment processing companies.
B2B Payment Processing
Solutions tailored for business-to-business payment transactions.
B2G Payment Processing
Solutions designed for transactions with government entities.
Enterprise Payment Processing
Scalable payment solutions for large organizations.
Small and Medium-Sized Business Payment Processing
Payment solutions tailored to the needs of smaller companies.
Technology-Enabled Credit Card Processing Services
Utilizes technology to streamline and enhance credit card payment processing.
Payment and Subscription Billing
Comprehensive features for managing both one-time payments and recurring subscriptions.
Subscription Management
Tools for setting up, managing, and tracking customer subscriptions.
Automated Recurring Invoicing
Automatically generates invoices for subscription-based or recurring services.
Automated Payments
Automatically processes scheduled or recurring payments.
Automated Revenue Recognition
Helps to automate the accounting process of recognizing revenue from subscriptions and payments.
Streamlined Customer Revenue Management
Provides tools for efficiently managing all aspects of customer revenue.
Hosted Customer Portal
A web-based portal managed by InterWeave+ where customers can access their account information and manage payments.
Self-Service Customer Portal
Empowers customers to manage their subscriptions, billing information, and payment methods independently.
CRM Analytics
Provides tools for analyzing CRM data to gain insights into customer behavior and sales performance.
CRM Dashboards
Visual displays of key CRM metrics and performance indicators.
Real-Time Updates for Analytics and Dashboards
Ensures that the displayed data is current and reflects the latest information.
Security Features
Implemented security measures to protect data privacy and integrity.
Technology Features
Leverages modern technologies for performance, scalability, and reliability.
Automated Invoicing in CRM
(Repeated for emphasis) Automatically generates invoices within the CRM system.
Automated Invoicing in Financial Application
(Repeated for emphasis) Automatically generates invoices within the integrated accounting software.
Seamless Integration of Invoicing
Ensures a smooth and efficient flow of invoicing data between CRM and financial systems.
Multi-Cloud Integration Platform
(Repeated for emphasis) Designed to connect applications and data across multiple cloud environments.
Connect Cloud with Applications
Enables integration between different SaaS applications.
Connect Cloud with Data
Facilitates the sharing and synchronization of data stored in various cloud services.
Connect Cloud with Enterprise Solutions
Integrates cloud-based applications with on-premises enterprise systems.
Connect Cloud with Other Clouds
Allows for integration between different cloud platforms (e.g., AWS, Azure, Google Cloud).
Hybrid Cloud Environment Creation
Supports the development of IT infrastructures that combine on-premises systems with cloud-based services.
Platform-as-a-Service (PaaS) Vendor
InterWeave+ provides a platform for building and deploying integrations.
Software-as-a-Service (SaaS) Vendor
InterWeave+ delivers its integration platform as a cloud-based service.
Integration with Existing On-Premises Systems
(Repeated for emphasis) Enables connectivity with software and data residing on a company's own servers.
Benefits without Borders
Highlights the global accessibility and applicability of the integration platform.
Multi-Cloud Integration Patterns
Offers pre-defined architectural blueprints for common multi-cloud integration scenarios.
Multi-Cloud Integration Solutions
Provides specific integration solutions tailored for multi-cloud environments.
Flexibility with no Infrastructure
The cloud-based nature eliminates the need for users to manage underlying infrastructure.
Security and Compliance
Adheres to industry best practices and regulatory requirements for data security and compliance.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
12
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKoreanRussianArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB

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