TheFrontBest logo

TheFrontBest

by KaizenHotels · Since 2021
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorKaizenHotels
Year launched2021
StatusActive
LocationPiazza della Repubblica, 32 20124 Milano, Italia
Countries servedGlobal
Languages1
Integrations7+
Free tier
Free trial
Contact sales

About TheFrontBest

TheFrontBest is a hotel management software/platform from KaizenHotels that focuses on improving operational efficiency. It includes features such as reservation management, guest communication tools, and reporting analytics so hotel staff can manage daily tasks effectively. The software supports multi-property management, enabling users to oversee various locations from a single interface. It also facilitates direct booking through the hotel's website and integrates with third-party systems for payment processing. Key capabilities: reservation management guest communication tools reporting analytics multi-property management payment processing integration Best for: hotel managers and staff that need to simplify and coordinate operations across multiple hotel locations.

TheFrontBest by KaizenHotels, is a specialized HR performance management platform tailored for the hospitality industry. Its user interface is clean, mobile-friendly, and designed with hotel staff in mind. The dashboard is intuitive, allowing users to navigate between modules like task management, digital handbooks, and staff incentives with minimal training. The app’s layout is optimized for quick access, making it especially useful for front desk and housekeeping teams who need real-time updates and task assignments on the go. Functionally, TheFrontBest offers a robust suite of tools that address common operational challenges in hotels. Its digital handbook centralizes standard operating procedures, while quizzes linked to these procedures help reinforce staff knowledge and streamline onboarding. The merit-based incentive system is a standout feature, allowing managers to assign badges and bonuses based on performance metrics. Staff can earn points for completing tasks, suggesting improvements, or meeting service goals—creating a culture of engagement and accountability. The task manager enables both individual and group assignments, with deadlines and notifications sent via WhatsApp, ensuring timely execution. In terms of performance, TheFrontBest is highly efficient and reliable.

Pros & Cons

What users like
  • +Staffs love the point-based rewards—it boosts motivation and teamwork.
  • +The digital handbook and quizzes make onboarding faster and more consistent.
  • +WhatsApp task alerts help ensure staff never miss assignments.
  • +Managers find the dashboard easy to use, even during busy shifts.
  • +Integration with hotel systems reduces manual tracking and errors.
What users flag
  • Smaller hotels say setup takes time without dedicated IT support.
  • Custom branding options are limited for chains with strict visual guidelines.
  • Some users wish for deeper analytics on staff performance trends.
  • Occasional sync delays with WhatsApp notifications were reported.
  • Mobile app navigation can feel cramped on older devices.

Features

Key features

Digital Handbook
Aligns hotel procedures and standards across staff
Task Manager
Assigns and tracks individual or group tasks
Meritocracy System
Rewards staff performance with points and incentives
Quiz Module
Improves onboarding and checks procedural understanding
Staff Engagement Tools
Boosts motivation with badges, welfare, and bonuses
Feedback System
Allows staff to suggest improvements and receive approvals

Additional features

Employee Communication Tools
Enables internal messaging and updates
Surveys & Feedback
Collects staff input and engagement data
Mobile Access
Supports remote access via mobile devices
Event Calendar
Schedules hotel activities and staff events
Document Management
Stores SOPs and training materials
Multi-Language Support
Adapts content for diverse teams

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Essential

EUR 299

Pro

EUR 690

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇪🇺EUR

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