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Thermostat

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Software Status:Active

About Thermostat

Thermostat is a NPS software from UserScape designed to measure customer satisfaction. It includes features such as a free account creation, terms of service, and a privacy policy to ensure compliance and transparency. This software allows users to gather feedback systematically and understand customer sentiments better. Additionally, it offers a day money-back guarantee, ensuring that users can try the software without risk. Users can manage their feedback collection and analyze responses effectively. Key capabilities: free account creation terms of service privacy policy feedback analysis customer satisfaction measurement Best for: businesses that need to gauge customer happiness and improve retention rates.

Thermostat Details

Vendor
UserScape
Year Launched
N/A
Location
United States
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Korean, Russian, Turkish, Arabic, Hindi, Bengali, Punjabi.
Users
Businesses, SaaS companies, Customer success teams, Product teams, Marketing teams, Support teams, Startups, Enterprises, Small businesses
Industries Served
Technology, E-commerce, SaaS, Retail, Finance, Healthcare, Education, B2B, B2C, Services, Nonprofits
Tags
Customer Experience, NPS, Nest, Thermostat

Thermostat's In-App Market Place

Does Thermostat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), NZD (NZ$).

Pros & Cons

  • Simplicity: Focuses on single-question NPS surveys, making it easy for customers and internal teams.
  • Flexible Distribution: Supports multiple methods for administering surveys (email, popup, link, API).
  • NPS-Specific Reporting: Provides tailored reports designed specifically for the Net Promoter System.
  • Data Retention: Stores historical data forever (for paid plans) for long-term trend analysis.
  • Integrations: Connects with over 1,000 apps via Zapier for expanded functionality.
  • Niche Focus: Solely dedicated to NPS surveys, which may not suit businesses needing broader survey types or more complex CX metrics.
  • Feature Limitations on Free Plan: Key features like response history, daily snapshots, feedback triggers, and direct response capabilities are limited or unavailable on the free tier.

Thermostat's Support Options

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