About Thirdshelf
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Thirdshelf is a cloud-based customer loyalty platform purpose-built for independent retailers seeking a simple, cost-effective solution to boost customer retention and increase sales. Its standout value lies in its seamless "plug & play" integration with popular POS systems such as Lightspeed, Vend, and Heartland Retail, making it an attractive option for small to medium-sized businesses that want to launch a loyalty program without overhauling their existing operations. Thirdshelf makes loyalty easy to implement and manage, with an intuitive interface for both staff and customers. While UI details are limited, the emphasis on ease of use and "simple workflows" suggests a frictionless experience at checkout and in the backend. Notably, the platform maintains the retailer’s brand identity across customer touchpoints through white-label capabilities, allowing merchants to run loyalty programs under their own brand rather than Thirdshelf's. The feature set is robust for its target audience.
Pros & Cons
- Easy integration: Works seamlessly with Lightspeed, Vend, and Heartland Retail POS systems.
- Flexible pricing: Pay-as-you-grow model with no contracts, making it accessible for small businesses.
- Automated retention: Helps re-engage inactive customers with targeted offers.
- Advanced loyalty rules: Allows customization based on product, brand, or customer type.
- Customer segmentation: Enables businesses to create targeted marketing campaigns.
- Intuitive reporting: Provides insights into loyalty program performance and sales impact.
- Limited e-commerce support: Some users report challenges integrating with Shopify.
- Basic functionality: May lack advanced features compared to larger loyalty platforms.
- Learning curve: Businesses may need time to fully utilize segmentation and automation tools.
- Potential cost: While scalable, pricing increases as the customer base grows.
Features
Key features
Specifically designed to integrate directly with popular point-of-sale systems for seamless loyalty program management.
Customers earn points directly tied to their spending, a straightforward and common loyalty mechanism.
Automatically re-engages inactive customers and allows scheduling of targeted email promotions based on customer segmentation.
Provides granular control over earning rules, allowing businesses to accelerate or prevent points earning based on specific products, brands, or customer types.
Allows businesses to apply their own branding to all aspects of the loyalty program, maintaining brand consistency.
Offers a flexible pricing model based on the number of members, with an initial free period and no contracts, making it accessible for growing businesses.
Additional features
Core offering for building customer loyalty.
Connects with Lightspeed point-of-sale systems.
Connects with Vend point-of-sale systems.
Connects with Heartland Retail point-of-sale systems.
Flexible pricing based on program size.
Offers monthly plans without long-term commitments.
Provides a free trial period.
Helps incentivize repeat purchases.
Aims to increase recurring revenue from customers.
Assists in growing the customer base.
Customers earn points based on their spending amount.
Allows setting specific conditions for earning points.
Can increase point accumulation for certain behaviors/products.
Can exclude certain items or customer types from earning points.
Loyalty rules tied to specific products.
Loyalty rules tied to specific brands.
Loyalty rules tied to specific customer segments.
Automates sending promotional emails.
Ensures emails are sent at optimal times.
Directs emails to specific customer groups.
Systematically re-engages inactive customers.
Designs promotions for customers who haven't shopped recently.
Allows creation or use of predefined customer groups.
Provides easy-to-understand performance metrics for the loyalty program.
Connects loyalty program success directly to revenue.
Simple process for employees to manage loyalty at checkout.
Streamlines the customer experience at point of sale.
White-label capability for branding the loyalty program.
Easy and quick connection to POS systems.
Rapid deployment time.
Initial free trial period.
Extended free period based on membership size.
Offers flexible, non-contractual billing.
Allows users to take their data if they cancel.
Reduces initial financial burden.
Can transfer members and balances from old loyalty programs (for a one-time fee).
Provides an online resource for support content.
Easy to find answers within the knowledge base.
Organized support articles.
Clear guidance in support articles
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About Thirdshelf
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Thirdshelf Details
Thirdshelf's In-App Market Place
Does Thirdshelf have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), AED (د.إ), SGD ($), CHF (Fr), HKD ($), NZD ($), KRW (₩), SEK (kr), NOK (kr), DKK (kr)
Pros & Cons
- Easy integration: Works seamlessly with Lightspeed, Vend, and Heartland Retail POS systems.
- Flexible pricing: Pay-as-you-grow model with no contracts, making it accessible for small businesses.
- Automated retention: Helps re-engage inactive customers with targeted offers.
- Advanced loyalty rules: Allows customization based on product, brand, or customer type.
- Customer segmentation: Enables businesses to create targeted marketing campaigns.
- Intuitive reporting: Provides insights into loyalty program performance and sales impact.
- Limited e-commerce support: Some users report challenges integrating with Shopify.
- Basic functionality: May lack advanced features compared to larger loyalty platforms.
- Learning curve: Businesses may need time to fully utilize segmentation and automation tools.
- Potential cost: While scalable, pricing increases as the customer base grows.
Thirdshelf's Support Options
Email Address
hello@thirdshelf.comThirdshelf's Alternatives
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