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ThunderTix

by ThunderTix · Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorThunderTix
Year launched2004
StatusActive
LocationAustin, Texas
Countries servedGlobal
Languages4
Integrations26+
Free tier
Free trial
Contact sales

About ThunderTix

ThunderTix is a box office software platform from ThunderTix designed for reserved seating events. It includes multi-venue options for all seating types, season passes, and gift cards so organizations can manage their ticketing needs effectively. The platform supports various types of venues such as performing arts venues, live music venues, HOAs, 55+ communities, and comedy clubs. Additionally, it provides a video demo to help users understand its functionalities. With features designed for improving revenue and patron engagement, ThunderTix enables users with all-in-one automation working 24/7. Key capabilities: reserved seating management multi-venue support season pass integration gift card functionality customer insights Best for: organizations and venues that need efficient ticketing solutions for reserved seating events.

ThunderTix is a powerful and user-centric ticketing platform designed to meet the needs of venues and organizations that manage reserved seating events. Its primary focus is on streamlining ticket sales, improving patron experiences, and providing robust event management tools. The platform caters to performing arts centers, community theaters, live music venues, educational institutions, and various other event-hosting entities. With its comprehensive feature set, ThunderTix provides a seamless experience for both event organizers and attendees. One of the most notable aspects of ThunderTix is its user-friendly interface, which is designed with accessibility in mind. The platform simplifies the ticketing process for both patrons and staff, ensuring that even those with minimal technical expertise can navigate it effortlessly. The interface is clean, intuitive, and structured in a way that minimizes unnecessary clicks, allowing users to access critical event information on a single page. This efficiency extends to its responsive design, ensuring that ticket buyers can complete purchases smoothly on any device. Given that most ticket transactions now occur on mobile devices, this responsiveness is a crucial advantage for event organizers.

Pros & Cons

What users like
  • +Outstanding Support: The support team is outstanding and the documentation is comprehensive.
  • +Seamless Process: Customers find the process seamless and clear, with no negative reports.
  • +Great Price and Features: Affordable pricing with incredible features and constant improvements based on customer feedback.
  • +Ease of Use: Clients are thrilled with the ease of use, reporting, and customization for events and shows.
  • +Well-Staffed Company: The company is well-staffed, adept, efficient, and innovative.
  • +Outstanding Customer Service: Customer service is consistently outstanding.
What users flag
  • Seating Availability: Difficulty in determining available seating by hovering over each individual table.
  • Packages and Shopping Cart: Unable to use packages and the shopping cart feature, leading to multiple charges for a customer.
  • Add-On Fees: Customers disliked paying add-on fees, but Thundertix does not charge these fees.
  • Credit Card Integration: Eliminates the need for additional payment buttons by integrating credit card company info directly into the site.

Features

Key features

Reserved Seating Management
Easily manage reserved seats across multiple venues.
Season Subscription Management
Fully automated season pass and membership renewals.
All-in-One Platform
Ticketing, fundraising, concessions, loyalty, and CRM in one place.
Intelligent Mass Email
Automated email campaigns with customizable templates.
Real-Time Sales Dashboard
Instant view of sales data and patron insights.
Responsive, User-Friendly Design
Easy purchases and administration for all users.
Concessions and Merchandise Sales
Sell food, drinks, and merchandise.
Fundraising Tools
Prompt donations and automated thank-you letters.
Built-in Email Functionality
Automated event reminders and mass communication.
Quick Event Creation
Create events and season passes in minutes.

Additional features

Reserved Seating Management
Manage reserved seats across multiple venues.
Season Subscription Management
Fully automated season pass renewals, fully automated membership renewals.
All-in-One Platform
Ticketing management, fundraising management, concessions management, loyalty program management, private CRM, patron metrics.
Intelligent Mass Email
Automated mass mail campaigns, customizable email templates, automated renewals reminders, automated payment reminders, pre-scheduled intervals for email sends.
Real-Time Sales Dashboard
Nightly sales data via email, weekly sales data via email, birds-eye view of new customers, birds-eye view of ticket sales, birds-eye view of donations earned, month-over-month comparisons, custom period comparisons, graphed results.
Responsive, User-Friendly Design
Mobile-friendly purchase process, easy administration interface.
Concessions and Merchandise Sales
Sell food and drinks as pre-orders, sell food and drinks at concession stands, upsell merchandise with ticket sales, sell merchandise from merch tables.
Fundraising Tools
Prompt patrons to make small donations, automated "snail mail" thank you letters.
Built-in Email Functionality
Automated event reminders, post-event surveys, mass mail communication, customizable email templates, Mailchimp Integration, Constant Contact Integration.
Quick Event Creation
Create events in under 5 minutes, create ticket pricing in under 5 minutes, create season passes in 10 minutes.
Additional Features
One-click box office functionality, automated membership renewals, automated recurring donations, automated seat blocking, gift card refunds, self-service ticket order changes, user permission controls, coupons and flex passes, donation "round up" feature, barcode ticket scanning, customizable eTickets.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

ENTERPRISE

USD 1

Enterprise

USD 1.75

Countries & Languages

Global
Countries served
4
Interface languages
45
Billing currencies

Interface languages

EnglishFrenchGermanSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇷🇺RUB🇧🇷BRL🇲🇽MXN🇰🇷KRW🇸🇪SEK🇸🇬SGD🇳🇿NZD🇭🇰HKD🇳🇴NOK🇹🇷TRY🇿🇦ZAR🇩🇰DKK🇵🇱PLN🇹🇭THB🇮🇩IDR🇭🇺HUF🇨🇿CZK🇮🇱ILS🇨🇱CLP🇵🇭PHP🇦🇪AED🇨🇴COP🇸🇦SAR🇲🇾MYR🇹🇼TWD🇦🇷ARS🇻🇳VND🇲🇦MAD🇵🇰PKR🇳🇬NGNIQDQAR🇪🇬EGP🇺🇦UAH🇰🇪KESALL

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